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trial at shopify.com/TPS, all

0:29

lowercase. Welcome to

0:31

the productivity show podcast

0:33

by Asian Efficiency where

0:38

we believe that you can get the important

0:40

things done without sacrificing your health, family and

0:42

things that matter to you. My

0:44

name is Tan Pham. I'm the founder and CEO

0:47

of Asian Efficiency where we help people become more

0:49

productive at work and in life. And normally I

0:51

have my co-host Brooks Duncan joining me but today

0:53

I'm replacing him with a

0:55

very special guest. Her

0:57

name is Gloria Jean Brown.

0:59

She's a renowned productivity coach

1:01

and certified disc practitioner with

1:03

a fascinating journey. Her story

1:05

begins in Chester, Pennsylvania where she was born

1:08

and raised and her life took an adventurous

1:10

turn when she enlisted herself in

1:12

the United States Air Force. Her

1:15

military service not only honed her

1:17

skills and discipline and organization but

1:19

also instilled in her the foundations of

1:22

effective time management. After the

1:24

military, Gloria Jean transitioned into the corporate

1:26

world, working for Canon USA and

1:29

eventually left to start her entrepreneurial journey.

1:32

Since 1996, she's been offering personalized

1:34

coaching services, specializing in time

1:37

management, leveraging her

1:39

expertise as a disc practitioner

1:41

to enhance productivity and interpersonal

1:44

dynamics. She's an avid

1:46

model builder, puzzle developer and also the author

1:48

of two books, 365

1:51

Plus Tips to a More Efficient You and

1:54

Live a Joy-Filled Life Daily where

1:56

she shares her insights into leading

1:58

a productive and joyful life. life.

2:01

Married for over 40 years and a

2:03

mother and grandmother, Glorigene embodies

2:05

the balance between personal life and

2:08

professional achievements. She's here today to

2:10

share her wisdom on productivity, the

2:12

disc profile assessment, and how to

2:14

find joy in every aspects of

2:16

her life. Glorigene, welcome to

2:19

the productivity show. Well thank you

2:21

very much, Tan. Didn't think I would be

2:23

introduced as replacing Brooks for a show, but

2:25

that's really great. But Brooks

2:28

is honored to have you on the show here.

2:30

I just talked to him. We recorded another episode

2:32

earlier today and I mentioned it to him. He

2:35

was looking forward himself to listening to

2:37

what we will be talking about today

2:39

because we're very much into personal dynamics

2:41

in terms of self-awareness, how

2:43

we can get the most out of ourselves.

2:45

I want to start diving deeper

2:48

with you here today to talk about the disc

2:50

profile assessment and how we can learn about ourselves.

2:52

I actually took the test. You

2:54

have my test results. Yes. So we're gonna

2:56

be going over that and I'm

2:58

curious how I operate and

3:01

how you would describe me. But before we start

3:03

diving into all the good stuff, as

3:05

you know who is also a listener of the

3:08

productivity show, we always like to kick things off

3:10

with our top three favorite resources. Since you are

3:12

our guest today, I'm gonna give you the floor.

3:14

What are some of your top three favorite resources

3:16

as of lately? Well thank you

3:18

very much. One of the things for me, and it's

3:21

partly because of my style, I

3:24

love Post-it notes. But I

3:27

like the different color ones. I use them

3:30

all over. Every room in the house has

3:32

them. So whenever there's a

3:34

thought I need to jot down or something

3:36

I need to remember, there's always something close at

3:38

hand that I can grab and do that. One

3:41

of the other products that I will

3:43

mention, I'm new to it probably two

3:45

months now, is one that

3:48

you have suggested probably a year ago,

3:50

which is the app com. It is

3:53

absolutely fascinating. And

3:56

I find more and more of the different

3:58

programs to listen to already

6:00

there before I went. So it

6:02

was a good match for me. It was

6:05

a good way for me to keep structure in

6:07

my life and also

6:09

get away from home in a safe

6:11

environment. I was initially

6:13

in the administrative field in the Air Force

6:15

for three years, but I

6:17

always had somewhere of an interest in

6:20

the medical side because when

6:22

I went into the Air Force, it

6:24

was kind of same time as Quincy

6:26

and different shows like that were on

6:28

the air, Van Casey. And so I

6:30

ultimately cross trained into the

6:32

lab technician field where

6:35

you have your blood drawn, tested done, that

6:37

sort of thing. And also

6:39

that was because in the military,

6:41

even though you may have a desire

6:43

to do something, there's a statement of

6:46

military need comes first. So

6:48

finally that timing matched up and

6:51

I was allowed to cross train from

6:53

the admin side into the medical technology

6:55

field, which I did for seven years. What

6:58

led you to eventually get

7:00

into productivity coaching then? Do you always

7:02

have a passion for being

7:04

efficient, managing your time, being productive? Where

7:06

did that come from? I

7:09

kind of say I was born that way. I was

7:13

in the Air Force for almost 11 years. I

7:15

was maybe three months short of 11 years. But

7:18

at that point, I wanted to do something

7:21

else. So when I left the Air

7:23

Force at that point, I wanted to move

7:25

to Washington, DC, which I

7:27

did. I actually got a

7:29

job for what was

7:31

called CPT Corporation. They were like the

7:33

second, I guess you could call it

7:36

word processing is what I want to

7:38

say, company after Wang. Wang had the

7:40

green screen. CPT was the black and

7:42

white screen. And so they're, you know,

7:44

claim the same was, it's more like, you know, the

7:46

paper and pen that you use now. So

7:49

I worked for them, started out

7:51

as receptionist, was promoted in six

7:53

months to their federal national marketing

7:55

department, but I still did the

7:57

admin. And so I worked for

7:59

the them. But again, it was the

8:01

organizing skills that were natural to me

8:04

is what helped me progress with them.

8:06

So I worked for CPT for almost

8:08

seven years. And then when

8:11

I left, ended up at Cannon USA.

8:13

But by then I was put in charge

8:15

of their government showroom in

8:17

downtown DC. And that was

8:19

open for five years. So after

8:22

that, it was kind of like I wanted to

8:24

do something for myself. Because

8:27

by then by having been in the military,

8:30

raising two children, now

8:32

I'm working for Cannon. And

8:34

I did that, like I said,

8:36

for five years and also helped

8:38

to move their files into an

8:40

automated system through scanning. That's when

8:42

the scanning sort of came about roughly

8:45

we're talking 1994. And I did that. And

8:47

by then

8:50

I personally was kind of burned out. But

8:53

in our group at Cannon, we had what

8:55

seemed to be somewhat of a morale issue.

8:57

And we did two things. The first one

9:00

was the Myers break. And I think it

9:02

was because of the person who presented it

9:04

to us, but they did it in such

9:06

a long stretched out

9:08

timeframe. It just seemed

9:10

kind of arduous to figure out, you know,

9:12

what that was and how did it really affect us.

9:15

And it didn't really take with

9:18

our group. And so

9:20

they had another person come in who

9:23

did this. And we took

9:25

it we all understood it, it was like, yay, and

9:27

we could see we could see the other person

9:29

what their style was, that sort of thing. So that's

9:31

where the disc actually came in. And

9:34

so I just asked the lady, what did I have to

9:36

do? Or what would I need to do to

9:38

also market this? So

9:41

she sponsored me. So

9:44

probably six months later is

9:46

when I resigned from Cannon

9:49

and began the journey of marketing

9:51

discs. But for me, I

9:53

also liked their time management assessment,

9:57

which was called time mastery. is

10:00

no longer there now because everything's kind

10:02

of merged into disk in and

10:05

of itself. But that's when

10:07

I started marketing with the actual time

10:09

management and used this with clients to

10:12

learn their behavior style because

10:15

generally your time management situation

10:18

is based on

10:20

your behavior. And

10:22

the quicker I can determine what that is, the

10:24

quicker I'm able to help other people. So

10:26

that's how that began. Wow, interesting.

10:28

So disk came from that time

10:31

period where you got exposed to

10:33

that. Yeah. And what's

10:35

kind of interesting for my perspective

10:37

at least is, okay, I've

10:39

been teaching since 2011. We've

10:41

been teaching since 1996. So

10:43

you have 15 years on me, right? So

10:47

if I think about time management back in the 90s,

10:52

I grew up in the 90s. So I don't know what

10:54

it was like. I was just

10:56

a kid hanging out, playing on the playground,

10:58

playing soccer. So if

11:00

you think about time management today versus what it was like

11:02

in the 90s, do you think

11:05

it's the same or

11:07

has it changed? I think

11:09

there is a

11:11

change and there isn't. I guess the running thing

11:13

within time management, there's nothing new under the sun.

11:17

But I think the speed of life

11:19

now has forced people to make

11:22

the course corrections they need quicker

11:24

and sooner than would

11:26

have happened back in the night. What's

11:29

like an example of that? In the work

11:31

world, if now things are

11:33

so quick, there's so much

11:35

information that's available to us that

11:38

it wasn't that way then. I think I had

11:40

mentioned to someone not too long ago where

11:43

I had looked them up on

11:45

the internet before Google. Well, Google, you

11:47

can just hit that right now or turn to

11:50

the side and Google real quick and you'll have all the

11:52

history on a person and you're sitting right there with them. We

11:55

didn't have that before. So from

11:57

a time management perspective, and one

11:59

of the pieces to the time

12:01

mastery assessment are

12:03

the 12 categories. And

12:05

that's what my first book is based on

12:07

actually, is that actual

12:10

assessment and engineering version. But

12:13

in a business world, delegation, if

12:16

depending on who you are, that is

12:18

important. And it may not be as

12:20

important for the receptionist, but

12:23

it's certainly important for the middle manager. Because

12:27

they're given a task to

12:29

do, and it is expected that

12:31

they will share that with other people in their

12:34

department. But you also have to know

12:36

who to delegate to. You don't just delegate to

12:38

any warm body that's in the room. You

12:41

should be delegating to someone who has an interest

12:43

in that, or has some

12:45

sort of skill or desire to learn

12:47

that particular aspect of the business.

12:51

And then they can learn and grow, and

12:53

the project is completed. But

12:55

it's not all being on time. It's

12:58

tracking your time, what appointment you have,

13:00

the work-life balance. There's

13:03

also the work balance of the how many

13:05

meetings, who has to do what, keeping

13:07

track of that. So all of

13:09

that's important. And I

13:11

think more so now because

13:13

things have just speeded up so much within

13:15

our world. So it

13:17

sounds like to me that the needs

13:20

of people have stayed the same, right?

13:22

Like work-life balance, the need for managing

13:24

their time more effectively. Those

13:26

are all things people were looking for

13:29

before the 2000s and even today. Right.

13:34

And so the technology has changed. And because

13:36

the technology has changed, we have access to

13:38

more information. Things get a little bit faster

13:40

to us. We don't have to wait a

13:42

whole day to get something. We can actually

13:44

get it in minutes now. So

13:47

things are moving a little bit faster. And

13:49

I think that has also led to

13:51

other byproducts of things, for example, like

13:53

lack of focus or not being

13:55

able to concentrate for a long

13:57

period of time compared to what we were able to use

13:59

today. Have you noticed that too

14:02

that people have a hard time concentrating now

14:04

compared to 10 to 20 years

14:06

ago? Yes, because

14:08

there is so much at your beck and call.

14:10

You have to choose what you're going

14:12

to do and how you're going to do it. I mean, we

14:15

all have phones, we all have an iPhone

14:17

or an Android or something like that. Information

14:19

is there, emails are coming in, people are

14:21

pinging you. So there's all

14:23

this external input

14:26

that's coming in that really wasn't there 20

14:28

years ago and

14:30

how do you deal with it? Depending

14:32

on what you do and what your job is,

14:34

sometimes you do have to be more attentive to

14:37

that because your job depends on it and

14:39

other times you don't. But that's when you

14:42

learn to put down the phone because you have other

14:44

things you should be doing. So one thing

14:46

I have noticed because I have

14:48

a lot of people in my life, both

14:50

older and younger than me and same age,

14:52

there's a noticeable difference between people, for example,

14:54

who grew up with the internet. They had

14:56

it since day one, since they were little

14:58

kids. Then we have people who,

15:01

like me, we grew up with the

15:03

internet but it was around that time

15:05

when I just got public and became

15:07

mainstream. So there was a time period where

15:09

there was no internet and then you had

15:12

internet. And then there were a

15:14

lot of people who never grew up with the internet and

15:16

then had to learn how to use the internet over

15:18

time. There's

15:20

all these different discrepancies. For example, if I talk

15:23

to my younger siblings, they grew up with the

15:25

internet since day one. So they don't know what

15:27

the dial-up modem was or the sound that it

15:29

made. Whereas I grew

15:31

up with that where if

15:33

I connected to the internet, my parents couldn't make

15:35

a phone call. And then we have people who

15:38

were before that. And so what's

15:40

interesting is that everyone has a

15:42

different use of technology and expectations

15:45

around time, around their ability

15:47

to focus. And

15:50

have you noticed too that, for

15:53

example, because you've seen the rise of

15:55

the internet and technology change and things

15:59

just going at a different level? speed

16:01

that maybe kind of

16:03

reinventing yourself is the right word but

16:06

you had to learn to be more

16:08

flexible and learn new things, be

16:10

more adaptable because of things changing around

16:13

you all the time. Yes

16:15

and no. For

16:18

me personally it's kind of

16:21

always been me since I left

16:23

Canon and so I

16:25

have learned what I needed

16:27

to learn in order to

16:30

stay up with what was current. I

16:33

don't go overboard with it and

16:35

if I learn something and it's working I'm

16:37

gonna use it until it doesn't. Pretty

16:40

much is how I function. For like

16:42

my granddaughter that that's that's my go-to

16:46

when something happens or I need to learn something

16:48

real quick. Anything on my phone

16:50

she can tell me. It's like

16:52

this is happening oh just do this this and

16:54

this. Okay fine thanks bye. I have

16:57

no idea how she knows all this. But

17:01

other things the

17:03

different software packages. If what I'm using is

17:06

working then until it stops

17:09

working I'm using it. I

17:11

don't need the latest version of anything that

17:13

comes out. So it's a matter of

17:15

adapting to what you need to do and like I

17:17

say for me it is just me. So it's

17:20

easier for me to do

17:22

that but if I need help my

17:24

husband works in IT so he's an

17:26

easy resource also. If I have

17:29

a question about something or someone mentioned something and it's

17:31

like have you heard of this? He said yeah I

17:33

have that. Okay well

17:35

I want to use it so show me how to use that.

17:38

Yeah I love that because one thing I've

17:40

learned from growing my business is that yes

17:43

as the founder and entrepreneur I want to do

17:45

a lot of things and figure out stuff and

17:47

tinker with stuff and that's kind of answering the

17:49

problem of how do we do something. But

17:52

the thing I've learned over time especially when it

17:54

comes to delegation and just growth is that you

17:56

don't always have to know the answers to everything

17:59

or do it yourself. yourself you can if you

18:01

can answer the question of Who

18:03

can solve this problem for me? Yes, then

18:07

you can actually accelerate a lot of different things right

18:09

so for example Like you mentioned on your phone You

18:12

don't know how to do something on your phone

18:14

Yes You could Google or whatever or you could

18:16

ask somebody that already knows the answer and get

18:18

it within a few minutes exactly actually Resolves

18:20

the problem a lot faster, and so that's

18:23

that's a timeless thing that we can all

18:25

agree upon right There

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are only a few apps that we've done full

18:32

episodes on and one of them is notion We've

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been recommending it for years, and it's amazing

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to me how it keeps getting better and

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better Listeners will know that

18:41

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18:43

I was happy to learn that they've launched

18:45

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Now I want to start transitioning into

22:36

disk because I think this

22:38

is the thing that most people are looking

22:40

forward to for this episode because something

22:43

I've always said on the podcast

22:45

is self-awareness is the ultimate productivity hack.

22:48

And the more you are self-aware, the

22:50

more you understand how you operate, how

22:53

you think, how you tend

22:55

to do stuff, then you

22:57

can get the most out of yourself. For example,

22:59

I know for some people after coaching so many

23:01

of them that, you know what, no matter what

23:03

we do, you can just not wake

23:05

up at 6 a.m. Like your body

23:07

clock is just different, right? And

23:10

so when we read books about, oh,

23:12

you have to join the 5 a.m.

23:14

club if you want to be productive,

23:16

like, sounds great in theory, but not

23:18

everybody is built that way. We all

23:21

have different circadian rhythms, like chronotypes in

23:23

terms of our body operates, right? There's

23:25

not one size fits all. And

23:27

I've learned over the years that, one,

23:29

there is no one size fits all approach to

23:31

productivity, but then also, two, if

23:33

you do understand how you operate and

23:35

how you function, then there

23:37

are certain strategies that work better for

23:40

you than for others, right? So

23:42

a really simple version is, for

23:44

example, I love OmniFocus as my to-do list app

23:46

because it's very list-based and I love lists, but

23:49

some people don't like lists whatsoever. They

23:52

like to see things visually and see

23:54

things in colors and do

23:56

things a little differently. So

23:59

that doesn't mean that- OmniFocus is a bad app.

24:01

It's just it's not the right fit for you.

24:03

Like you might use something like Trello, for example,

24:05

right? So tell me a little bit more about

24:07

disk, what disk is,

24:09

what the profile assessment is, and then let's

24:13

start diving into my results then. Okay.

24:16

Well, for disk, it's a behavioral assessment.

24:19

And we are a mix of

24:21

all four. Disk is B for

24:24

dominance, I for influence,

24:27

S for steadiness, C

24:29

for conscientiousness. So

24:31

we're a mix of all four, but in

24:34

varying degrees. The

24:36

D type person is a dominant

24:38

person. They will take charge.

24:41

They're always the one who's taking charge

24:44

of something right or wrong. Someone has

24:47

to show you the way so they're more than happy

24:49

to do that. They're also

24:51

focused on the big picture. The

24:54

I person of influence likes

24:57

to be around people, likes to have a good

24:59

time, likes to go to

25:01

parties or let's get together or let's

25:03

have a meeting. That's the I person.

25:07

S is the steadiness person. They're

25:09

a good team player. They're

25:12

good at what they do, but they

25:14

don't tend to want to over

25:16

socialize, so to speak.

25:18

They're always the work who's always in

25:21

on time. They always have their project done,

25:23

that sort of thing. Conscientious

25:26

person is a very thorough

25:28

person. They follow standards.

25:31

If there isn't one, they will probably make

25:33

their own to go by. They're

25:35

very conscientious and diplomatic in

25:38

how they handle situations. So

25:40

those are the four. You are a

25:42

C, which is conscientious,

25:45

but also there's a mix in there

25:47

of the I and the S. So

25:50

what I've liked to do over the

25:52

years is kind of guess what someone's

25:54

style is going to be. I've picked

25:56

up on your I and your S. But

26:00

I can also, I knew you were not a D. But

26:04

the I and the S part of course

26:06

brings in the influence because you do the

26:09

productivity shows and you're all talking to a

26:11

lot of people. You do like to socialize.

26:13

And of course you built Asian efficiency. So

26:16

clearly there's some D

26:18

there in order to bring that about.

26:22

But by and large, you are a conscientious person

26:24

with what I call an I and

26:26

S flavor. Yeah. So

26:29

I took the test and

26:31

it came out as a

26:34

conscientious person. And

26:37

obviously as someone who started Asian

26:40

efficiency, I thought, okay, are

26:43

most entrepreneurs dominant? Are they a high D?

26:46

A lot are. But

26:48

that's one thing you have to

26:50

be careful when you're using different assessments

26:53

that you don't sort of pigeonhole

26:55

someone. Anybody can do anything

26:57

that they need to do. It

27:00

may come off better or worse, depending on

27:02

what the style is. All

27:05

business owners are not Ds clearly.

27:08

And if you are a D, you

27:10

need the other people around you because

27:13

these aren't really concerned

27:16

about the little details. They

27:19

need to get done and someone needs to do them. It

27:21

just won't be that person. So

27:24

they have to recognize that as they're coming up

27:26

that, hey, if I'm going to do this, I

27:28

need other people in place to check

27:30

on the licenses for the company. HR,

27:33

what are the rules? All of that. Someone else has

27:35

to do that for them. The

27:38

C type person can

27:40

do that. That may not be what the total

27:42

interest is. And

27:45

again, you need other people around you who

27:47

can see that bigger picture. And

27:50

it's not a fault, so to speak. It's

27:53

just that's where your interest is concentrated on.

27:55

And one of the examples I like to

27:57

use with people, the D person. in

28:01

their environment and

28:03

focus on the big picture. When

28:06

they go down the hall, they may not speak

28:08

to you because they're thinking about that. It

28:11

is not a slight to you. They're

28:14

focused on something else. And in

28:16

truth, they probably didn't see you. A

28:18

C or an S type person may feel

28:20

slighted that, hey, they didn't say good morning

28:22

to me. Or, you know, they

28:24

heard a relative was sick. They didn't ask how

28:26

they were. That's not

28:29

where their concentration is. But

28:31

once you know that, then, you

28:33

know, there's no need for you to be

28:35

offended because you now understand why that didn't

28:37

happen. An S type person

28:40

steadiness, they kind of want that

28:42

interaction with

28:44

other people. If something's going

28:46

on, they would like for you to ask about

28:48

them, how are they doing before you ask for

28:50

the report that you came in to get. Typically,

28:53

a C person who's working on a

28:55

project and you're gonna interrupt them, they just

28:57

want you to ask for what you want

29:00

and then leave them alone until they're finished.

29:03

And when they have time, they can come and be

29:05

more social with you. But they don't

29:07

really want you to take up their day with, you

29:09

know, how do you watch football games? Oh yeah, yeah,

29:11

I do need that report. So it's

29:13

just a matter of knowing how to get

29:16

what you need and everybody's happy. That

29:18

sounds just like me. If you've ever

29:21

attended an Asian efficiency meeting, there's no

29:23

chit chat, there's no small talk. Hey

29:26

guys, today's meeting agenda

29:28

is such and such. Today we're looking

29:30

to do this. Let's get started.

29:33

Exactly, and that's a perfect C. I

29:36

always thought it was my Dutch thing. They

29:38

know that about you, but they may not have

29:41

had this parameter to say,

29:43

he's a C or this is what he's

29:45

doing, but they know what you do. Right.

29:48

So when you take this or other people in

29:50

the group take this, it's like this aha moment.

29:52

It's like, oh, yeah, you're

29:54

a C, why not now I have the

29:57

words to explain what I've been seeing. Yeah, now

29:59

we have a shared vocabulary. vocabulary and

30:01

the language exactly and

30:03

the language because that happened with us the

30:05

cannon one the ladies I work with

30:07

and She was kind of looking for it. I don't

30:09

think that oh, yeah, you do because you do this

30:11

this and this and someone else Yeah, that's you And

30:15

we just kind of one of those funny moments, but yes

30:18

So if someone does take the

30:20

disk test and they get the

30:23

results back, what do they do then? Or

30:26

where should they do? Well? Presumably

30:28

they have talked to someone first like

30:30

the coach who and like I say

30:32

from a coaching aspect it

30:34

helps The coach get

30:36

to that point quicker Yes,

30:39

they can figure it out, but it'll take longer And

30:42

so that's kind of wasted time and

30:44

helping the person develop The

30:46

skills that they need for whatever their challenges

30:48

at that particular point in time So

30:51

it's a big help But it

30:54

also can give the person insight

30:56

also because they may not realize

30:58

this is how they are Because they too

31:00

did not have the words for it either You

31:04

just know you want to have a meeting you have an

31:06

agenda. This is what I want to cover Let's get this done

31:08

and go to work We

31:10

all see that but now we

31:12

have like you say a common language as to

31:14

what's actually going on. It sounds like

31:18

To get the most out of this assessments

31:20

it's ideal that you work with someone who

31:23

is a Practitioner of

31:25

it because they can actually do the reading for

31:27

you and then help you Understand

31:30

it with because I

31:32

find this with a lot of I can help you

31:34

understand it And it also

31:36

helps you to now to start to see

31:39

certain basic Traits

31:42

and other people that maybe will help

31:44

you to say oh that must be indeed now

31:46

I know why you may think they

31:48

seem a little rough around the edges Okay,

31:51

but now you'll know why you think that or

31:54

the eye Influenced person

31:57

there. They're always talking to someone

32:00

with someone they want to get together

32:02

that's why. It's just

32:05

natural for them. And

32:07

a lot of people who are good at sales

32:11

have a very high eye treat.

32:14

The C and the S don't. Yes

32:16

they can sell but

32:18

they're not it's going to take more for them to

32:21

do that than it would for an eye. That's

32:26

why I say everybody can still do

32:28

any and every thing. It's just the

32:30

effort it takes for them to do that.

32:32

Right yeah like I

32:35

started a business you know I do

32:37

coaching and I do

32:39

all sorts of different things like running

32:41

a podcast but I don't fit the

32:43

typical profile that someone would you know

32:46

normally if you think statistically the number

32:48

of people that do these particular things

32:50

like running a business for example. Yeah.

32:52

Statistically most people would be for example

32:54

D right and then salespeople

32:57

would most likely be eyes but

33:00

that doesn't mean that if you're an S or C

33:02

that you can't start a business you can still do

33:04

all the things. Exactly you

33:06

can you may need a little

33:08

bit extra help in certain areas that's all. Right and

33:11

so someone's taking this test or understanding

33:13

it they have somebody that kind of coach

33:16

them maybe guide them make sure they understand

33:18

the assessment. What are some

33:20

other things they can do or what

33:22

are some other possibilities that open up

33:24

for example hiring is it useful to

33:26

hire people who are different than you

33:28

when you're first starting your company like

33:30

if I'm a C should

33:33

I hire like D I S people

33:35

first or should I replicate and hire

33:37

more C's like is there

33:39

anything that we can do there. You have

33:41

to be careful about taking

33:43

that approach it helps

33:45

you to understand the person that you hire

33:49

but you should not be actively looking

33:51

for a specific type

33:54

because like I said we're a mix of all four

33:56

but you don't want to kind of separate

33:59

out out and say, oh, I'm a D, I have

34:01

to hire a C and an F. You

34:04

can hire another D because you're

34:07

a C and so am I. And

34:09

there is a difference. Because

34:12

we have all these other influences in our

34:14

life. I'm an only child, okay?

34:16

You have brothers and sisters. Where we were

34:18

raised is also an influence.

34:20

If you were raised in the city, you're

34:22

more open to things as you're in the

34:25

city versus if you were raised in a

34:27

small rural town. If

34:29

you come from a family of 13 versus if

34:31

you and your brother. So

34:34

there's other dynamics you learned in a family of

34:36

13 that you're not going to

34:38

learn if it's just, you know, two children in your

34:40

family. So you don't want

34:42

to kind of sideline

34:44

someone from being hired because

34:48

you think that you need this

34:50

other specific piece and saying, I

34:52

need an S because they're

34:54

very good at detail work. Gotcha.

34:58

So if I'm hiring a salesperson, I'm looking for a

35:00

salesperson, I wouldn't say, okay,

35:02

I want someone who's a high I. Correct.

35:06

They may be better

35:08

at people's skills, but

35:11

an S and a C can do the same thing. And

35:13

it depends on what people's interest, you know, is

35:16

that's the other thing too. Just because you,

35:18

well, for sales, you should enjoy being around

35:21

people because you have to screen

35:23

so many people in order to get a sale. So

35:27

meeting those people is not

35:29

really a drain to you, but

35:33

I can meet those people also. And

35:35

I can learn to look for certain

35:37

characteristics in clients and customers

35:39

that I'm speaking with who

35:41

I think may want to do business with me. So

35:44

you don't want to, like I said, that's why

35:46

you don't want to just zero in on any

35:48

one particular style. It is good

35:50

to know once you've hired the person with style they are,

35:53

and then you just kind of grow and groom them the

35:55

way that you need for your company and for

35:58

your business. Yeah. And

36:00

I find assessment tests like

36:02

this very helpful in team settings

36:04

like you kind of mentioned earlier

36:06

because here at Asian efficiency,

36:08

we mostly use Colby which is spelled K-O-L-B-E,

36:12

the Colby A test and

36:14

assessors for different factors

36:16

as well follow through

36:18

Quick Start implementer

36:21

and fact finding. And so

36:23

there's all these different tendencies and everyone in

36:26

my company takes that assessment and

36:28

it kind of gives me a better sense of how

36:30

they operate and think and work and we will

36:33

have a shared vocabulary like oh TAN is a

36:35

low Quick Start so if we're going to assign

36:37

work to TAN, we need to

36:39

provide a lot of detail otherwise he

36:41

won't get started versus somebody else who

36:44

is a high Quick Start,

36:46

he or she might need very little information. They

36:49

just need like a vision and then off to

36:51

the races and they'll figure stuff out on the

36:53

fly and their tolerance

36:55

for risk is very high versus my tolerance

36:57

for risk is very low to give an example,

36:59

right? So it sounds like this

37:01

can be very helpful in a team setting

37:03

as well when every team member has

37:06

taken the test, everyone understands

37:08

the assessments, maybe even

37:10

have a coach walking you through everyone's

37:13

test results and you kind of see

37:15

like why some people have friction, why

37:17

some people work well together and at

37:19

least a better teamwork. Is that fair?

37:22

Absolutely. That's hitting the

37:24

nail on the head. Your

37:26

low start as a C

37:28

is the C's high standard so

37:31

you want to make sure that what you're

37:33

going to work on is the right

37:35

quality and you're looking to research all

37:37

the facts that you can before

37:39

you present something. So

37:42

it's the same fix but like you say

37:44

in a team setting, this

37:46

to me is just a quick way of assessing

37:49

the people in your team, in your

37:51

sphere. It can

37:53

be used in churches, in your

37:55

organization, anything, any

37:58

situation whatsoever. And

38:00

it does give you that common language. And like

38:02

I said, you know, it never

38:04

fails. Someone says, oh, that explains why they're that

38:07

way. Because you don't know.

38:09

I mean, you're thrown into an office if someone

38:11

hires you new, there's 20 people around you, you

38:13

have no clue what you're working with. And

38:15

then you can take an assessment

38:17

that tells everybody what your basic style

38:19

is. And it's no secret. Because like I say, they see

38:22

what you do. They

38:24

know when you come to meetings, you come in prepared,

38:26

you have an agenda, you want to go with these

38:28

five items or if something else takes priority. And

38:31

you get your marching orders and everybody goes,

38:34

they all know this. So

38:36

it's not a secret. But

38:40

we don't know that about each and every person.

38:43

And so once you have that, like

38:46

I say, this takes a lot of weight off. And

38:48

like I say, with an S person, I

38:51

know that I have to tread a little bit more lightly

38:53

and I have to slow down a little bit and be

38:55

a little bit more social with them. And

38:57

see how they are, how was your day. Oh,

39:01

by the way, I need this accounting report. And

39:03

they're fine, I'm fine. And

39:05

I can go back to what I need to do. So

39:08

just learning those

39:11

little helpful human tips when you're

39:13

working with people. And

39:15

like I say, you kind of do, but it's

39:17

not totally in place. So how

39:20

do you use disk in your coaching

39:22

services? Well, from a

39:24

time management standpoint, there are

39:26

different situational problems depending on what

39:28

your style is. Like I

39:31

said, with the D, they're more dominant, number

39:34

one. So they have

39:36

to kind of slow down and perhaps get

39:39

help from one of the

39:41

other three styles depending on what their

39:44

challenge is. But

39:46

to know that from the beginning is

39:48

a bigger help for me. Cs

39:50

and Ss are kind of

39:53

the more laid back. But

39:56

no less aggressive than what they want

39:58

to accomplish. But

40:01

they take a little bit longer time to get

40:03

there. And so they prefer to

40:06

make sure, so to speak, their ducks are in

40:08

a row, that

40:10

they've done the research. They're not going to just jump out

40:12

there and do something. They're going to do the research. They

40:15

may practice at it for a while because

40:17

they're not given to criticism, so

40:19

to speak. But you do learn when

40:22

you're working in a company that that is going to happen. So

40:24

you just have to kind of accept it. So

40:27

they may take a little bit longer before they

40:29

present something so that if the criticism

40:31

is there, it's as low as it can be.

40:34

We'll put it that way. But

40:37

that's why. That's why they prepare the way they do.

40:40

The eyes are a little bit less attentive

40:43

to the paperwork and the detail

40:45

of what they may need

40:47

to report. They may have great

40:49

numbers. They just may not be really good at giving

40:51

you the report that you want to see with

40:53

all the numbers and how did you make the

40:56

sale. I made the

40:58

sale. Don't worry about how I got there, but somebody

41:00

has to. So it's just

41:02

kind of getting those things into perspective and

41:04

getting those lined up. So that's what

41:06

I help clients with. Basically

41:09

they're letting me know that they have

41:11

a challenge, let's say with delegation, or

41:14

you have a challenge with setting priorities,

41:17

which we do talk a lot about

41:19

within Asian efficiency. But you

41:22

need to know, for me, what

41:24

is essential. There's a lot of things that we

41:26

would like to do and we try

41:28

to do, but at some point, is

41:30

that really what you should be doing? No

41:33

matter who you are. You can

41:35

be the mother at home with

41:37

two kids. You

41:40

can't expect to have a clean house and you have

41:42

two little children running around. So

41:46

don't frustrate yourself trying to mop

41:49

the floor and dust and all this all

41:51

day long because it's kind

41:53

of futile. So learning to see

41:55

what is really the most important

41:57

thing in setting goals. try

42:00

to go at three main goals a day kind

42:02

of thing. If I get those done, I can

42:04

do more. If I get those done,

42:06

I can say, hey, the rest of the day is mine. Yeah,

42:10

it sounds like we have a lot of similar philosophies

42:13

around that. And I know

42:15

you've been following Asian efficiency for

42:17

a while. You joined our productivity

42:19

academy or a lifetime member. And

42:22

I'm really curious just from a, like

42:25

maybe a fun story for me, but like

42:27

when you first heard about Asian efficiency, even

42:30

just the name as someone who is

42:33

not Asian, like what was your first thought

42:35

when you first heard and saw that? They

42:39

should have some very good ideas on the

42:42

organization, which

42:44

is true. I think at the point

42:46

that I ran across you, I was still, if

42:49

I wasn't still working, I was thinking about

42:51

leaving, leaving my job and setting

42:53

up my business. But I've

42:55

always done things. I've always

42:58

figured out a way to do what I needed to

43:00

do for me, but it may not always be

43:02

the most beneficial way. I

43:04

am a morning person, so I've recognized that

43:07

for a long time. So I'm more apt

43:09

to get up at, I

43:11

need to get something done, I'll get it to 4.30 in the

43:13

morning and do it because nobody can bother me. The

43:16

phone's not gonna ring, computer seems

43:18

to be faster. I

43:20

can think better. So I am perfectly

43:23

willing to do that and have always done

43:25

that. The Asian efficiency

43:27

to me was just that.

43:29

And having worked for Canon, it kind of made perfect

43:31

sense in my head that

43:33

the efficiency would be there. I

43:36

just didn't realize there were so many different ways

43:39

to accomplish that. And so

43:41

I've learned tons from

43:44

all of your teachings and the courses

43:46

and everything. And for me

43:48

too, it kind of gave me a common

43:51

language of how to put things together. Some

43:53

things I was doing, I didn't know you

43:55

called a certain thing, a certain procedure, that

43:57

kind of thing. But it just made sense.

44:00

to me and I've always used

44:02

it certainly for myself and how I

44:04

kind of set up things here.

44:06

I have always loved post-it notes,

44:08

I always will. I will

44:11

never be totally digital. But

44:15

that's not to say that you know

44:17

I wouldn't recommend that to a client.

44:19

If you're heavily into technology, go

44:21

for it. You know there's so much out there that

44:24

one can choose. That's fine. I

44:26

love it. Gloria Jean, this was really

44:28

insightful. Thank you for sharing. Now the

44:30

whole world knows that I'm a high

44:32

C so that's something

44:34

I didn't expect we were

44:36

gonna share but it's out

44:39

there now. Luckily it's not

44:41

my FICO score or PIN number so

44:43

that's all good. Gloria Jean,

44:46

if people want to find out

44:48

more about taking the disk assessment,

44:50

coaching with you, what

44:52

you're up to, like where should people go to?

44:55

The easiest thing to do is to

44:57

go to my website and

45:00

that's www.coachingbygj.com.

45:04

I just shortened the

45:06

Gloria Jean to gj.com and

45:09

everything is there. There's a resource page that

45:11

has the link tree that has other links.

45:14

My blogs are all there so they can

45:16

read through those. It is the best place.

45:18

It has basic information on the assessment and

45:21

then we need to have a conversation about you know that's

45:24

one of the things I always found interesting when I

45:26

set up the website. I

45:29

couldn't you know imagine someone at two o'clock in

45:31

the morning deciding hey let me go buy an

45:33

assessment and take it. So

45:35

at some point you do need to talk

45:38

to me and

45:40

that way I can kind of you know assess what

45:43

your needs might be and even

45:45

now it's even easier. Before there

45:47

were probably three or four different

45:49

assessments I could have chosen from. They've

45:52

all sort of been, all the paper assessments

45:54

are gone. Everything is totally digital now

45:57

and disk has now been

45:59

expanded through years of research from

46:01

it used to be when

46:03

I first joined this Carlson Learning

46:05

Company and then

46:07

it became Inscape and then John

46:10

Wiley and Sons purchased Inscape so that's how

46:12

we got to Wiley. So

46:14

but all of those years of research has

46:16

made the assessment what it is and

46:19

it also includes the adaptive question

46:21

response so you may answer certain

46:23

questions you may you don't realize

46:25

it but it would trigger a couple

46:27

of other questions to come up that relate to

46:29

you and one of the

46:31

pieces that I can generate from what

46:34

you took is the supplemental

46:36

data report that's how I got

46:38

the split on your I and your S because

46:41

as the coach I have access to that part.

46:43

Thank you Glora Jean this is super insightful and

46:46

helpful we'll make sure to link to your website

46:48

in the show notes so people can find out

46:50

more about it. I appreciate it. And for everybody

46:52

else listening like I said at the

46:54

very beginning self-awareness is the ultimate

46:57

productivity act the more you understand yourself

46:59

how you operate how you work best

47:02

the easier it is to

47:04

do stuff the easier things become over

47:06

time the easier life becomes and work

47:09

and everything else and so it's always

47:11

very helpful to have somebody else read

47:13

your test results especially if they specialize

47:15

in it that's what I've

47:17

done with Colby if you're wanting to do that

47:19

with disk work with Glora Jean

47:22

on this because it makes things just so much

47:24

easier again we're not trying to solve the how

47:26

we're trying to solve the who probably like who

47:28

has the answer to the things that I'm looking

47:30

for if you're looking to become more productive and

47:32

be more self-aware having the disk

47:35

assessment with some coaching from Glora Jean I

47:37

think it's going to be very helpful so

47:40

thank you all for tuning in really appreciate

47:42

it and we'll see you again next week