Susan Tynan, CEO and founder of custom framing company Framebridge, on capturing customers' priceless moments with convenience and confidence.

We all have treasured mementos from the trips we've taken or milestones we've reached. Whether it’s a playbill or one-of-a-kind piece of art, the price tag is irrelevant—it's a treasured possession. But in order to properly preserve it, you have to leave it in the hands of a stranger, and spend hundreds of dollars and several weeks trying to get it framed. The excitement and sentiment is lost in the hassle. Enter: Susan Tynan and the custom online framing company Framebridge.  

On this episode, Susan talks about the importance of paying your dues; challenges of simultaneously launching a website, app, and distribution center; and the special bond between a framing business and its customers.

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Links

Susan Tynan: @susanrtynan

Framebridge: @framebridgeinc, www.framebridge.com

The Protagonist: @hughandcrye #theprotagonist

Pranav Vora: @vora, [email protected]

www.framebridge.com

www.hughandcrye.com/the-protagonist-podcast 

www.hughandcrye.com