M. Kevin Davis and the QLE team would like to wish everyone a great Thanksgiving holiday. This week, Kevin shares a brief message about having gratitude every day for the positive things you have in life. ----- To learn more about how Quick Lub

Do You Have Gumption? ft. Author and Coach Kenneth O’Neal

Nov 17th, 2022 39m 4s

M. Kevin Davis invites author and coach Kenneth O’Neal to the QLE Podcast. They discuss both what gumption is a how gumption can get you to the transformed life you desire. Buy “The Circle of Gumption” on Amazon: https://www.amazon.com/dp/194

The Hyundai/Kia Recall and Benefits of Being an AOCA member ft. Tom Staker from AOCA

Nov 10th, 2022 34m 37s

M. Kevin Davis invites AOCA President Tom Staker to the QLE Podcast. They discuss the importance of being a member of the industry association so you can stay on top of issues like the recent Hyundai/Kia recall. ----- To learn more about how Qu

The 10 Commandments for a Successful Email Campaign ft. Justin Rae from Cinch

Nov 3rd, 2022 37m 19s

M. Kevin Davis invites Justin Rae, Founder and CEO of Cinch, to the QLE Podcast. Justin shares his “10 Commandments for a Successful Email Campaign” so that you can increase your reach and keep your messages out of the spam folder. You can lear

A Look Back at #078: "Everything is an Oil Change" ft. Brian Trigalet from Wynn’s USA

Oct 27th, 2022 42m 44s

This week, we revisit the #1 episode of the second year of the QLE Podcast. Kevin and Brian from Wynn’s USA discuss why educating your customers on the services you provide helps tremendously to keep customer satisfaction high and pressure low.

Handling Your Waste Oil and Other Chemicals ft. Eric Duke from Vertex Energy and H&H Oil

Oct 20th, 2022 34m 1s

M. Kevin Davis invites Eric Duke, VP of Sales and Marketing with Vertex Energy and H&H Oil, to the QLE Podcast. They discuss some of the most important qualities to look at when selecting a used motor oil collector including the economic value,

5 Steps to Help Your Training Program Work ft. Dave Fein from Atlantic Coast Enterprises

Oct 13th, 2022 32m 29s

M. Kevin Davis invites Dave Fein from Atlantic Coast Enterprises back to the QLE Podcast to discuss some key foundational steps for making the most out of your employee training program. ----- To learn more about how Quick Lube Expert can help

You Don’t Have Time to Waste ft. Philip B. Gale from Gale Force Training

Oct 6th, 2022 33m 48s

M. Kevin Davis invites Philip B. Gale from Gale Force Training to the QLE Podcast. They discuss why time management is so important to success and some tips and tricks you can start using immediately to help you use your time more productively.

Highlighting the Top 5 QLE Episodes of the Year ft. QLE Team Members Jonathan Keeton & Joshua Keeton

Sep 29th, 2022 31m 10s

M. Kevin Davis and QLE Team Members Jonathan and Joshua Keeton break down the top 5 episodes of the year and give their favorite takeaways from each episode. The top 5 episodes of the year were… #5) QLE Ep. 056 - Customer Service Is Differen

Announcing Our 2nd Quick Lube Re-calibration Event ft. Ellie Pentland from Throttle Muscle

Sep 22nd, 2022 36m

M. Kevin Davis and Ellie Pentland announce open registration for the second regional Quick Lube Re-calibration event being held in the Utah area. This jam-packed one-day event will feature training sessions, networking opportunities, access to

Coaching Will Make a Difference in Your Team ft. David Wright from M&MW Coaching and Consulting

Sep 15th, 2022 33m 56s

M. Kevin Davis invites David Wright from Mr. & Mrs. Wright Coaching and Consulting to the QLE Podcast. They discuss what you should do once you have assembled a team in order to further invest in them, build them up, and allow them to grow both

The Current State of the Supply Chain ft. Doug Arnold from Service Champ

Sep 8th, 2022 36m 28s

M. Kevin Davis and Doug Arnold from Service Champ discuss the current state of the supply chain in this post-pandemic era. They reflect on some of their experiences regarding the supply chain during the pandemic and how some of their decisions

Invest in the Lives of Your Team Members ft. Dr. Nate Hearne

Sep 1st, 2022 38m 10s

M. Kevin Davis invites Dr. Nate Hearne to the QLE Podcast to discuss why you should invest in the lives of your team members so that they can be successful both at and away from work. Find out more about how Dr. Nate Hearne can help you throu

Everything You Didn’t Know About Wiper Blades ft. Joe Farr from ITW Professional Automotive Products

Aug 25th, 2022 38m 30s

Quick Lube Expert is celebrating the 100th episode of the QLE Podcast!!! On this episode, M. Kevin Davis invites Joe Farr from ITW back on the show to discuss all things wiper blades. They go over the different types of blades available and why

Importance of Lockout/Tagout Procedures ft. QLE Team Member Ed Sorrell

Aug 18th, 2022 24m 49s

Kevin Davis invites QLE team member Ed Sorrell back to the QLE Podcast to discuss why lockout/tagout is so important to team member safety and why every person in the shop should be trained on the proper procedures. ----- To learn more about

Positive Customer Perception is Critical to Success ft. Dave Everett from Dave Everett Consulting

Aug 11th, 2022 37m 39s

M. Kevin Davis invites Dave Everett back to the Quick Lube Expert Podcast. Kevin and Dave discuss how your shop’s overall condition affects your customer’s perception, confidence, and trust, as well as your appeal to new and existing customers,

Let Your Security System Work for You ft. Tim Welch from ABCO Security

Aug 4th, 2022 30m 23s

In this episode, M. Kevin Davis invites Tim Welch from ABCO Security to the QLE Podcast. They discuss many reasons why a security system is important, many of the new features that are available, and how you can best utilize it to meet the need

SPCC Plans: A Necessity in the Quick Lube Industry ft. QLE Team Member Ed Sorrell

Jul 28th, 2022 30m 57s

In this episode, M. Kevin Davis invites QLE Team Member Ed Sorrell back to the QLE Podcast to discuss the importance of having an SPCC (Spill Prevention Control and Countermeasure) Plan to help protect both your business and the environment.

The Biggest Takeaways from the First Regional Quick Lube Recalibration Event ft. Ellie Pentland from Throttle Muscle

Jul 21st, 2022 39m 57s

In this episode of the QLE Podcast, M. Kevin Davis invites Ellie Pentland back to the QLE Podcast to discuss the biggest takeaways from the first regional Quick Lube Recalibration event. They also announce the next regional Quick Lube Recalibra

How to Deal With Customer Claims ft. Matt Talbert from Rick Breen’s Rapid Lube & Wash

Jul 14th, 2022 37m 34s

In this episode of the QLE Podcast, M. Kevin Davis invites Matt Talbert from Rick Breen’s Rapid Lube & Wash to discuss they many ways they both prepare themselves for claims that may arise and how they go about handling a customer claim when it

Are You Keeping Up? The Effects of Inflation in the Quick Lube Industry ft. QLE Team Members Jonathan Keeton & Joshua Keeton

Jul 7th, 2022 32m

In this episode of the QLE Podcast, M. Kevin Davis and QLE Team Members Jonathan Keeton & Joshua Keeton share how inflation is affecting the Fast Change operation and how you can stay one step ahead of the increasing inflation in our country.

Up-to-Date Equipment Allows You to Offer Customers More Beneficial and Valuable Services ft. Michael DuCharme from Solid Start / True Brand

Jun 30th, 2022 36m 21s

Kevin Davis invites Michael DuCharme from Solid Start / True Brand to the QLE Podcast. They discuss keeping on top of industry trends, including new equipment and services, in order to provide better, more effective services for your customers.

Dealing with Price Increases, Hiring, and Employee Retention as an Owner/Operator ft. Owner Jason Glueck from Charlie’s Fast Lube

Jun 23rd, 2022 39m 39s

Kevin Davis invites Jason Glueck from Charlie’s Fast Lube to the QLE Podcast. Jason describes his experiences in the automotive service industry and discusses how he’s dealing with increasing cost of goods, price increases, hiring, and employee

The 7 Most Common Hiring Mistakes ft. Christopher T. Lawson from Technician Find

Jun 16th, 2022 33m 48s

Kevin Davis invites Christopher T. Lawson from Technician Find to the QLE Podcast. They discuss the 7 most common hiring mistakes he has found in the quick lube industry. To learn more about how Technician Find can help you, visit https://tec

Offering a Good, Better, Best Program ft. Lesley Reed from Calumet Specialty Products

Jun 9th, 2022 34m 26s

Kevin Davis invites Lesley Reed, Senior Director at Calumet Specialty Products, to the QLE Podcast to discuss how a Good/Better/Best program will help increase options for your customers and potentially increase your bottom line. You can cont