Meryl Johnston of Bean Ninjas joined Mel Power and Matt Wilkinson on the podcast

She shared about her story and experiences, her tips for managing teams including which metrics to focus on when running a bookkeeping firm.

Meryl also shares her experiences with outsourcing work to India and the Philippines.

We got so many great tips from Meryl and we’ve noted some down here:

Hire someone more skilled than you think you need

Meryl’s top tip: have an exit strategy in place!

Drap a map, list procedures, prioritise what is most important to your customers

For procedures, create a roadmap and assign who is going to do what

Bean Ninjas recommends Sweet Process to make documenting processes easier.

Bean Ninjas

https://beanninjas.com/

https://www.facebook.com/BeanNinjas/

https://twitter.com/beanninjas

We’d like to thank Matt Wilkinson of Bizink for co-hosting the podcast with us at the Accounting Business Expo. We partner closely with Bizink because we love the work they do helping accountants and bookkeepers with their websites and online marketing. bizinkonline.com

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