It’s a cold hard fact that people do business with people, and this couldn’t be any more true than inside the virtual assistant industry.The quicker you can build the know, like and trust factor online the quicker you’ll become fully booked w

Ep200 Why Is The Quiz Telling Me I'm Not Ready?

7 days ago 14m 17s

Last year we released the What’s Your VA Pathway Quiz to help guide aspiring virtual assistants to find their perfect pathway to success.Those that take the quiz get one of four results: Sub-contractor, Freelancer, Agency Owner, and …. Not Re

Ep199 Will AI Kill The VA Industry?

14 days ago 28m 37s

The knock-on effect of the introduction of AI is HUGE. No one is immune – least of all virtual assistants.We may not have a crystal ball that will predict the future (wouldn’t that be nice!), but we do have a decade plus of industry knowledge

Ep198 When The Line Between Client And Friendship Blurs

28 days ago 12m 55s

Do you pay your friends to hang out with you?Do you expect your friends sign contracts before hanging out with you?No?Then why are you treating your clients like friends?It's only natural you'll get close to certain clients, especially

Ep197 Should You Go Into Business With Someone Else?

Apr 17th, 2024 39m 50s

Shouldering the responsibility of running a business, wearing all the hats and knowing the buck is always going to stop at you can feel heavy.So heavy that it often puts aspiring VAs off from moving from lurker to launcher.Too heavy some da

Ep196 Our Biggest Business Icks

Apr 10th, 2024 42m 10s

It’s real talk time!Yessiree, it’s time to share some of our biggest biz “icks” as virtual assistant coaches, mentors and business owners.Some of these icks are instant turn-offs; our personal deal breakers. Others however aren’t as black a

Ep195 Our Failures And Facepalms

Apr 2nd, 2024 34m 18s

Some days social media seems like one massive highlight reel of gorgeous influencer-esq biz owners, working part-time hours from their spotless all-white WFH offices, who in their spare time enjoy baking with their well behaved cute AF children

Ep194 Stop With The F$%kin Stock Photos!

Mar 26th, 2024 13m 3s

We want to preface this episode by apologising to our American listeners😉It’s time to talk all things … stock photos. In particular:Why we hate them.Why your leads are being put off by them.The only time you can get away with using them.Wh

Ep193 Sub-Contractor Or Freelancer - Which Is Easier?

Mar 19th, 2024 17m 19s

Dude! There is no ‘easier’.There’s also no ‘quicker’, ‘faster’ or ‘better’ (in case you were wondering that too).Every aspiring virtual assistant is different.You have different skills, experience, personality types, available working hou

Ep192 This Isn't What I Signed Up For!

Mar 12th, 2024 28m 33s

On paper your business looks great! You’re fully booked (or close to it), your bank balance isn’t looking too shabby and you may even be growing a team …It’s easy from the outside looking in for other virtual assistants to assume you’re succe

Ep191 Incentivising Your Subcontractors With Fixed Fees

Mar 5th, 2024 28m 3s

Hey there VA Agency owners👋Have you ever considered incentivising your team members with fixed fees instead of hourly rates?There are so many benefits to both you and your team member that it Just. Makes. Sense!But there are some clear d

Ep190 Can You Skip Straight To 'Agency Owner'?

Feb 27th, 2024 33m 43s

There are a few pathway options aspiring virtual assistants can take, one of which is very uncommon.Why?Because skipping straight to ‘Agency Owner’ is not for the faint hearted, and you’ll need a very particular set of skills, skills that y

Ep189 Are My Admin Skills Enough?

Feb 20th, 2024 15m 2s

We're officially dedicating this episode to all the admin superstars out there wondering whether their skills and experience are enough to move into the VA space.Spoiler alert: WE’RE 99% SURE THEY ARE!In this episode you’ll learn:Why down

Ep188 What Are You Putting Up With?

Feb 13th, 2024 29m 38s

What are you putting up with?Is your chair as wonky as Sam’s? Is the copy on your website not converting leads to clients? Maybe you’ve got an underperforming team member you’ve been avoiding having to deal with?It's time to say goodbye to

Ep187 It’s So Hard For VAs Right Now!

Feb 6th, 2024 21m 4s

“But it’s just so hard for VAs right now!”“Man, it’s really tough finding clients – no one is hiring!”“It’s a slow time of year for sure”.NOPE! Stop it!It’s cold hard truth time lovelies.It’s NOT slow. Clients ARE hiring. We know firs

Ep186 14 Days To Freedom: Bri's Booked-Out Journey

Dec 19th, 2023 31m 11s

We’ve coached some of the most successful virtual assistant business owners across New Zealand and Australia but Bri McDonald’s fast-track journey is one for the books!A fortnight after completing Launch in 30 Days Bri had onboarded 4 clients

Ep185 Are All Your Eggs In One Basket?

Dec 12th, 2023 17m 15s

Are you at risk of losing it all by having all your eggs in one basket?Do you have any back up eggs if the worst was to happen and you lost the majority of your revenue in one big ugly hit?You might be riding high right now, fully booked wi

Ep184 This Episode Changed My Life!

Dec 5th, 2023 25m 33s

We’re wrapping up 2023 with this look back at the episodes from the past 12 months that made meaningful impact and changed the way virtual assistants do business.In this episode, we’re sharing stories sent in by our awesome listeners on which

Ep183 Finding Your Brand Voice As A VA

Nov 28th, 2023 59m 59s

You’ve probably heard a lot about the importance of having an authentic and genuine personal brand as a virtual assistant in order to attract clients.But what happens if you don’t like the thought of sharing everything with everyone on social

Ep182 The Holiday Season Slump

Nov 21st, 2023 12m 4s

Are you cruising into the Christmas/New Year break assuming no one is hiring virtual assistants this time of year?Sure, there are industries (especially in this part of the world) that shut their doors for an extended summer break. But that d

Ep181 Your Client Christmas Gift Guide

Nov 14th, 2023 39m 12s

With Christmas fast approaching now is the time to be thinking about how you’ll be saying ‘thanks’ to your clients for choosing you over all the other VAs they could be working with.But before you let loose on the internet with your credit ca

Ep180 In The Midst Of Burnout

Nov 7th, 2023 39m 59s

We’ve talked about burnout in the past, but it’s never been when we’ve both been experiencing it in real time.This episode is raw and vulnerable. Recording it was as uncomfortable as wearing a turtleneck in the middle of a heat wave.But as

Ep179 Beyond Profit: Integrating Social Impact into Your VA Business

Oct 31st, 2023 42m 40s

Thankyou Payroll does business beyond profit and in this episode their CEO David Morrison shares the sustainable framework that allows them to ‘do good’ both close to home and at a national level, and how they measure the success in three key a

Ep178 Am I Really Stealing This Client?

Oct 24th, 2023 11m 10s

If you’re a sub-contractor working for a VA business who's trying to justify cutting out the ‘middle man’ in order to work directly for a client you're supporting … then we’ve got some cold hard truths for you.Because no matter the reasons, e

Ep177 Top 5 Reasons Your Team Members Keep Leaving

Oct 17th, 2023 28m 26s

If you’re a VA biz owner who’s tired of recruiting, onboarding and training team members, only for them to up and leave for greener pastures, this episode is going to be a vital but tough one to listen to.Why tough?Because assuming your rec