We interview Dan Gingiss, Dan is an international keynote speaker and consultant who believes that a remarkable customer experience is your best marketing. His 20-year professional career included leadership positions at McDonald’s, Discover and Humana. Dan is the author of the book, Winning at Social Customer Care: How Top Brands Create Engaging Experiences on Social Media, a host of the Experience This! Show podcast and a regular contributor to Forbes. Learn more about him at www.dangingiss.com

The link Dan refers to is this: http://bit.ly/TEMNewsletterSavvy

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