Welcome to Episode 77 of The Scratch Agency Podcast! In this episode, hosts Stephen Turnbull and Shawn Fitzgerald dive deep into recent changes within their agencies, personal reflections, and the intricacies of managing a bustling schedule. Tune in as they share insights, challenges, and triumphs from their professional journeys.

⏱️ (00:29) - Introduction

⏱️ (04:36) - Dive into Shawn upcoming plans

⏱️ (05:04) - Shawn insights on onboarding a new executive assistant and the indispensable need for email management support.

⏱️ (08:29) - Stephen delves into the initial training process for Shawn new executive assistant.

⏱️ (09:54) - Explore the intricate folder structures and labeling system

⏱️ (14:31) - Stephen probes Shawn about his experience with virtual employees in creating processes and playbooks.

⏱️ (16:50) - Uncover Stephen strategies for batching podcast recordings and effectively managing his busy schedule.

⏱️ (18:46) - The importance of structured support during the training process.

⏱️ (19:39) - Gain insights into the challenges and advantages of delegating playbook creation to virtual employees.

⏱️ (20:36) - Systematic approach to process automation and playbook creation.

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Join us for an engaging conversation packed with actionable insights and personal anecdotes.