When we think of Japan, we tend to think of innovation. And when Hitoshi Aizawa left a 30-year career in IT to join Philips as Senior Director of Solutions a few years ago, he realized that would be needed to deal with the quickly-changing face of healthcare in Japan. In this episode he talks about helping both customers and employees make the transition from input-based models to value-based care, and thinking big by celebrating the small.
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