"So they made a presentation and said where we wanna target, what we wanna make... what it means for staff, all that kind of stuff. So I wanted to take that and give our most value members of the community an insight into the brand.."

Welcome to part two of Season two.

For our first episode back, we've got Jimmy Charnock. A man who lives and breathes community.

Having worked in customer service, he knows how to talk to fans of a brand, and what they want.

And in this case that brand is Represent Clo the massively popular clothing giant from George Heaton and Michael Heaton.

In this episode, Jimmy tells his story of how he came from big name brands like AO.com and he knew he could bring something special to the clothing brand Represent Clo.

And from there, it seems it was just an ongoing rise to the top with the company.

Jimmy Charnock talks with host Harry Portch about how to treat customers and turn them into loyal fans who will not only buy from you, but do your marketing for you.

 

During this conversation, you'll hear:

• Jimmy's backstory
• How he first got in with Represent Clo
• What it's like running a successful and busy online community
• His tricks for keeping that community engaged
• His moment calling out Harry for spending so much on clothes 😂😂
• How clothing brands are using social media now
• Jimmy's 'Spike'

Listen to the previous guests on the Spike by clicking this:

The Spike Podcast in your favourite app

Want to catch up on the previous season of "The Spike"?

You can do so here.

Guests you might have missed:

TikTok and Instagram star "Temps".

IOTK podcaster and young entrepreneur Ted Lawlor.

BBC "The Apprentice" star and disruptive marketer Lewis Ellis.

Ecommerce whiz-kid Adam Power.

International DJ Ben Rainey.

Sports and business excellence coach Tony Walmsley

Crypto expert Elliott Rayne.

Animal relaxer Amman Ahmed

Emotional resilience teacher Alex Holmes

The Spike is an HM Staffing podcast.

Reach out to Harry directly with any recruitment questions here:

https://uk.linkedin.com/in/harryportch