Episode Overview

My first ever guest, Karen Turton, serial entrepreneur, CEO of Purple Story, ex Learning & Development Director of Transition, and National Innovation in Training Award nominee,  joins me to talk about her controversial views on modern performance measurement, empathy, employee engagement, workplace culture, customer experience, and how well leaders are equipped to deal with some of the softer skills and values needed in business today.

Describing organisations in a Forrest Gump-esque way, as a "box of chocolates" with a range of hard and soft centres, comparing Rugby World Cup captain, Martin Johnson's Big Talk and Little Talk, with Karen's Big E, Little concept of customer experience, how things are moving on from Jim Sullivan's business teachings and receiving my set of summarised Sticky Notes to put up on the virtual walls of the Sticky From The Inside studio, that listeners can take back to the ranch, were all part of the conversation.

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Join The ConversationFind me on LinkedIn hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereCheck out the Bizjuicer website here

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Useful LinksFind Karen's LinkedIn profile hereFind Transition's website hereFind a link to Jim Sullivan's YouTube channel here

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Full Podcast Transcript 

Here's a link to the full transcript of the whole episode, so you can check out what we said in more detail.  It was originally automated, but I've done my best to tidy it up, and I think it's pretty accurate, but if there are errors, please don't get mad :)

See the transcript here