In this episode of the Sticky From The Inside podcast, host Andy Goram dives into the topic of Courageous Inquiry and the importance of having difficult conversations with guest Toni Jennings. Toni, a leadership expert, with 30 years' of leadership experience in the tough world of Pharma sales, shares her insights on effective communication and how approaching conversations with authenticity, curiosity, and bravery can lead to far more meaningful outcomes.

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Key Takeaways

• See how bravery is the key to having difficult yet productive conversations.
• Learn how to cultivate trust effectively through a newfound sense of curiosity.
• Get over the underlying fears that may prevent you from asking the tough questions.
• Recognise the role that language and language barriers play in effective communication.
• Discover the transformative power of asking better questions with clearer intentions.

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Key Moments

The key moments in this episode are:00:00:10 - Introduction to Sticky From the Inside, 00:01:11 - Setting the context for today's conversation00:03:02 - Importance of Courageous Inquiry00:06:11 - Toni's Background and Current Focus00:08:00 - Curiosity and Trust00:10:09 - Toni's Language Epiphany00:17:37 - The Importance of Healthy Conflict00:19:15 - Challenges Faced by Different Generations00:23:42 - Building Trust and Setting Intentions00:29:14 - Framework for Courageous Inquiry00:34:46 - The Importance of Authenticity00:35:57 - Managing Emotions in Difficult Conversations00:39:29 - Leading Conversations with Authority00:41:33 - Be Brave and Authentic00:43:23 - Sticky Note Wisdom

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Join The Conversation

Find Andy Goram on LinkedIn hereFollow the Podcast on Instagram hereFollow the Podcast on Twitter hereCheck out the Bizjuicer website hereGet a free consultation with Andy hereCheck out the Bizjuicer blog hereDownload the podcast here----more----Useful LinksFollow Toni Jennings on LinkedIn hereFind the Every Conversation Counts website hereFind the Trust Equation HBR article hereFind the Frances Frei TED Talk here----more----Full Episode Transcript

Get the full transcript of the episode here