Episode Transcript
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0:00
What's up everybody . Welcome to
0:02
the titanium vault . I'm your
0:04
host , rj Mason . Third , and
0:07
today I'm here to tell you a story
0:09
about the time that I got robbed for
0:12
$27 . Now
0:15
, this didn't happen anytime recently . This
0:17
is from way back in my
0:19
Pizza Hut days . I
0:22
was trying to remember exactly how many years
0:24
ago what's man makes me I'm
0:27
aging myself here . I
0:29
believe it was somewhere around 15
0:31
to 16 years ago , but I've
0:34
talked about the story a few times . But
0:37
I really kind of wanted to break
0:39
down exactly what happened , what
0:42
my feelings were after
0:44
, and now , 15
0:46
, 16 years later , my
0:48
big takeaway from a business perspective
0:51
about what happened when I got robbed for
0:53
$27 . So here's what
0:56
happened . I was a Manager
0:58
at Pizza Hut . I was not
1:00
quite a general manager yet . It
1:02
was somewhere in between my shift manager and
1:04
my assistant manager . Days I Was
1:08
closing the restaurant and the way that this
1:10
work was is as the night
1:12
progressed , you let
1:14
your staff off to save on labor costs
1:16
, so you eventually cut your
1:18
Customer representatives
1:20
that were answering the phones . You got rid
1:22
of the people that were helping you clean the restaurant
1:25
. You got rid of your cooks and
1:27
eventually dwindled all the way down to
1:29
where it was just the manager and a
1:32
Closing or two closing
1:34
drivers for deliveries . Now
1:36
I'm sure things have changed now at Pizza Hut
1:38
with things like Uber Eats and Door
1:40
Dash and things like that , but that was the
1:43
way that this restaurant back then
1:45
Performed . So
1:47
we're at the end of the night . It's
1:50
the last order I
1:52
made the pizza . The pizza comes out , I
1:54
cut it , put it in the box , tell
1:57
my delivery driver a the orders up
1:59
. He finishes doing the dishes
2:01
, grabs it , checks
2:04
the map where he's going . This is pre GPS
2:07
on cell phone days . It was a long time ago
2:10
, man and he leaves
2:12
. What had happened is is
2:14
the two gentlemen that robbed
2:16
me had stood
2:19
outside of the restaurant as
2:21
if they were waiting on their order and
2:24
watch delivery drivers
2:26
walk up to the door and
2:28
punch in the code
2:30
and Then come in
2:32
throughout the night . So they've actually
2:35
just figured out what the code
2:37
was to the delivery driver door
2:39
At this point , because
2:41
I was alone Inside
2:43
of the restaurant . I had already locked
2:46
the front door , so the only person
2:48
that was supposed to even have
2:50
the ability or access to come in
2:52
was an employee through that delivery
2:55
driver door . So delivery
2:57
driver leaves . I've got
2:59
some music blaring on the radio and
3:02
, if you don't know , I listen to heavy
3:04
rock music . Not the most comforting
3:07
music to be blaring over a radio
3:09
when you get robbed at knife point . I Walked
3:12
around the corner , I grabbed the pan from
3:14
the pizza that I just cooked , I
3:16
took it to the back sink to
3:19
wash it and as
3:21
soon as I am putting
3:23
the pan in the little Dishwashing
3:26
tray , I push it in , shut
3:29
the dishwasher . I actually hear
3:31
the code punched in the door
3:33
and the door open
3:36
and I look and it's . The
3:38
door is right in my
3:40
line of sight . It's probably
3:42
about , I don't know , 20
3:44
yards away from me we were a long
3:47
, skinny pizza hut and
3:49
as soon as the door open
3:52
, I see two guys wearing
3:54
black hoodies , mask and
3:56
carrying knives . You know
3:58
they start screen screaming profanities
4:01
. You know I put
4:04
your hands in there . Blah , blah , blah , blah . Now
4:07
what's crazy about this is you know that
4:09
scene on Crocodile Dundee
4:12
where it's like you call that
4:14
a knife , this is a knife . I have no
4:16
Australian accent , so sorry
4:18
. Normally I'm fairly decent in
4:20
accents , but I don't have an Australian accent . He
4:22
pulls out the big blade . I could have done that
4:24
because I was literally standing by all of our
4:26
dishes and we had some massive knives
4:28
right there . But I kept
4:30
my composure , put my hands
4:32
in there and said I don't want any trouble . They
4:36
ran up , they made me get down the ground and they
4:38
put the knife up to my throat . I didn't have
4:40
the big beard at the time . They put the
4:42
knife up to my throat and
4:44
they made me get down on my hands and knees
4:46
because they didn't want anybody to see
4:48
through the windows what was going on . So
4:51
I essentially had to crawl on my hands and knees from
4:53
the back dishwasher to
4:56
the cash register , which
4:58
was behind the
5:01
front desk so you can't actually
5:03
see it from the front , where we actually kept our money
5:05
. And they made me open
5:08
the cash register , which I still remember this moment
5:10
of like . They wouldn't even let me see the keyboard
5:12
, but I had opened the cash register so
5:14
many times that I didn't even have to see it
5:16
. I could just feel it and it was like boom , f1
5:19
, down , enter F2
5:21
, and then it opened the cash register . And
5:24
so I did that . They opened
5:26
the cash register and they grabbed $27
5:29
out of the cash register because I had been dropping
5:32
money in the safe throughout . That was like
5:34
one of our responsibilities as the manager
5:36
is to make sure that there
5:38
wasn't a ton of cash left over in
5:40
case you were robbed , which is crazy
5:42
to think about . So they
5:44
grabbed the $27 and they freak
5:47
out . They're like where's all the money
5:49
? No , it's in the safe . So
5:52
, upfront , we did
5:54
have two cash registers that
5:57
were never used . So
5:59
they wanted me to open those , which
6:01
was a lot more difficult
6:03
because they weren't on the screens to
6:05
be open . So I had to go
6:07
. I had to get them to the appropriate screens . I'm
6:09
minding now we're upfront where
6:12
literally anyone on
6:14
East Chase Parkway or outside the
6:16
restaurant could see what was happening . So
6:19
they really wanted me to stay down low and
6:21
I'm struggling to figure it out At
6:23
this point in time . One guy has
6:25
the knife to my throat . He's telling me what
6:27
to do and the other one is running
6:29
around the restaurant trying to figure out if there's
6:31
anything valuable for
6:34
them to steal , right . So
6:37
I opened the register that
6:39
had no money in it . I told him had no money . He
6:41
sees it . He makes me open the other one it has
6:43
no money and then he tells me to open the safe . Well
6:46
, this is a time lock safe . It could not possibly
6:49
be opened until 9 am the next morning
6:51
. I tell him he
6:54
makes me take my keys out , makes
6:56
me put the key on there , makes me punch in my
6:58
code . I punch in the code . Still
7:01
it says right there time
7:04
lock safe is locked , cannot be opened
7:06
until 9 am . At
7:08
this point in time I don't know
7:11
if he was on drugs , I don't
7:13
know if it was just an emotional
7:15
reaction , but he was livid
7:18
. He was at the point where he
7:20
was ready to do bodily
7:22
harm . Now what he had done is is , when
7:25
I had opened the cash register above
7:27
the safe and then he told me
7:29
to open the safe , he essentially pushed me
7:31
from like me squatting in a catcher
7:34
position to where he pushed me , where
7:36
I'm like very vulnerable
7:38
and sitting on my butt
7:40
and he's holding the
7:42
knife like this to my throat , and
7:45
he actually started screaming at me and
7:48
calling me names and kind of
7:50
losing his composure and he started
7:52
to press the knife
7:54
against my throat . And actually this was the
7:57
first time I got really scared
7:59
that something I
8:02
can be physically harmed . You know
8:04
, I thought up this point . They just wanted
8:06
money . But this was like hold on , he might be
8:08
crazy enough to like try to kill me or just
8:11
hurt me . So I actually swatted
8:13
the knife away and I said yo , dude
8:16
, I do not wanna die for pizza . That's money
8:18
. Okay , that
8:20
you can have it for all I care
8:22
, I just I can't get it . I
8:25
can't . There is no way for me to
8:27
get you the money and I don't know
8:29
why . But the
8:31
next fear that I had was is just
8:33
out of pure frustration
8:36
, he was going to stab me in my thighs
8:38
because of the way that I was sitting
8:40
and because of where he was
8:42
and the way that he was holding the knife . At this point
8:44
I was really worried that he was just going
8:46
to randomly to stab me to see
8:49
if I would react different to give him money
8:51
. And it was
8:53
right at this moment that I
8:55
started to have these thoughts
8:57
and fear and I kind of was like positioning
9:00
myself to either push
9:02
him away or try
9:04
to defend myself . The other
9:06
guy came around and goes dude , he ain't
9:09
lying , we gotta get out of here . We've been here for too
9:11
long . And so the other guy that
9:13
was not like as emotionally invested
9:15
into getting the money , because he had
9:17
been running around the store grabbing who knows what
9:20
or looking through what I mean there wasn't anything
9:22
to get except some pepperoni and dough
9:24
and sauce , and I mean there's just there's not a
9:26
whole lot of valuable things that you can steal from
9:28
inside of a pizza . He
9:30
had determined it was time for them to go . So
9:33
they made me it the out my pockets . They
9:35
stole my cell phone . Funny enough , they
9:37
didn't steal my car keys in my car
9:39
, they sold my cell
9:42
phone . They took my wallet
9:44
and then they
9:46
ran out the door . And so as soon
9:48
as they ran out the door , like
9:51
, I followed behind them to see where they
9:53
were going , cause I knew they
9:55
only had knives at this point . And so
9:57
it was like , well , I'm gonna go out . And I saw they
9:59
ran literally straight to the
10:01
left across the street , into
10:03
the apartment complex that was next door to
10:05
the pizza hut , and ran up in there . Now
10:09
what was crazy is is that we had a wingstop
10:11
right next door and there was
10:13
multiple police officers eating
10:15
inside of that wingstop . I
10:17
ran inside , I locked the , I dead bolted
10:20
the door at this point , so I knew that there
10:22
was no way for them to get in . I hit the panic button
10:24
, which immediately notifies
10:27
the police department , and
10:29
911 then calls and
10:31
says you know , was this panic
10:34
button pushed on purpose ? Yes , it was . I'm just
10:36
robbed a knife point . Okay , the police are dispatched
10:38
. On the way Police got there
10:40
, I told them right where they went . I'm like
10:42
they went right across the street to that apartment complex
10:45
and they essentially told me hey , there's nothing that
10:47
can be done . We're sorry that this
10:49
traumatic experience happened but , yeah
10:52
, basically
10:55
sorry , that's a
10:58
shitty thing to happen , but there's no way in the world
11:00
we're gonna go over there , we're gonna find them . They
11:02
were masked . I couldn't tell
11:04
them anything other than their ethnicity
11:06
and general height
11:09
and weight and what they sounded like
11:11
when they were screaming at me . Now , that's
11:13
the traumatic event . They got $27
11:15
and some things out of my pocket . Everything
11:18
was replaceable . I didn't get hurt
11:20
. Thank God I
11:23
was able to keep my composure and
11:25
and not escalate
11:28
the situation moving
11:31
forward . Then the point me bringing
11:33
this up on the podcast . I
11:36
showed up . I continued to show up
11:38
for the job . It
11:40
was my time made a living , so
11:43
I was supporting myself at the time . You
11:45
know , in my , my early 20s , I
11:48
had a responsibility as a manager . Luckily
11:53
enough , the the general manager
11:55
that I was working for was kind
11:57
enough to move me to a lot more opens
11:59
than closing . Now I will say I still
12:01
have like some scary moments
12:04
, some herky-jerky moments , where
12:06
I'd be in the restaurant alone
12:08
and the door would open . You
12:11
know PTSD , if you will
12:14
, from the situation , but I continued to
12:16
show up and I never thought about quitting the job
12:18
. Now the
12:23
point in me bringing up this on podcast
12:26
is is a couple years
12:28
later I've been promoted to a general
12:30
manager to go over a restaurant
12:32
, essentially like a flip . I've used this analogy
12:35
before , where you know if you're a general
12:37
manager , you get promoted . You're essentially
12:39
get promoted for one or two reasons . The person
12:41
before you've retired or quit , or
12:43
they got fired because
12:46
the restaurant was in disarray . And that's what
12:48
I got . I got a restaurant
12:50
that was in disarray and it was my job to
12:52
resurrect it , to flip it , turn
12:54
it into a good restaurant again , and
12:56
gentlemen from
12:59
Jacksonville , florida , flew
13:01
in from corporate and essentially
13:04
said you're nothing but an overglorified shift
13:06
manager and that was my last day at Pizza Hut . I quit
13:08
right after that . And what's crazy
13:10
is is I look back and what spurred
13:12
me to have this on the podcast today
13:14
is one I want to share more the
13:17
story my story , it's
13:19
, you know , made me the person I am
13:21
today , and this is obviously
13:24
a frightening
13:26
, traumatic experience in my life
13:28
. But the big
13:30
takeaway that I have for this moment is is
13:32
that a potentially
13:35
life-altering moment
13:37
right being robbed at Knife
13:40
Point such a traumatic experience
13:42
I never once questioned
13:45
continuing the job . That
13:47
was never even a conversation in
13:49
my mind . But being
13:52
disrespected , not
13:54
feeling appreciated
13:56
by the corporation
13:59
that was working for instantly
14:02
severed my eight-year
14:04
tenure ship at Pizza Hut instantly
14:07
. And as business
14:09
owners , people that want to grow teams
14:12
, think about that . Maybe
14:15
I don't have the same reaction as most people
14:17
. Maybe most people , that traumatic
14:19
experience would have been the end of your tenure
14:22
ship , but think
14:24
about how important respect
14:26
and being appreciated
14:29
was to me . It
14:31
made me alter my
14:34
career . It
14:37
led to this moment where
14:40
now I control and
14:42
am able to create my own
14:45
reality . That's why I wear
14:47
that on my wrist every
14:49
single day create your own reality
14:51
. I had
14:54
no control over
14:57
my reality , my destiny
15:00
, and I realized that
15:02
the moment that that man
15:04
came in and as I'm sitting
15:06
here and I'm bleeding over resurrecting
15:09
this restaurant and
15:12
I am hiring and firing managers and
15:14
I am training the staff and
15:16
I am essentially
15:18
rebuilding it from the ground up
15:20
. I got told we don't
15:23
appreciate you , I
15:26
don't have respect for
15:29
what you bring to our organization
15:31
. That man knew nothing about me
15:33
. That
15:35
man had no idea that just
15:37
two years prior to that moment , I
15:39
worked 47 straight
15:42
days for that
15:44
company without a day off . 47
15:47
straight days not
15:52
having control of my destiny
15:54
made me realize I've
15:56
got to get out of here . I
15:59
have to go have the ability
16:01
to create my own reality as
16:04
a business owner . Take
16:06
this story and realize
16:08
the importance of appreciating
16:11
and respecting those that choose
16:13
to work for your organization , that
16:17
are sitting there and
16:19
bleeding for your company
16:21
. Allow
16:25
them to feel
16:28
like they control their
16:30
destiny , because
16:32
up until that moment I felt like I did
16:34
. I had the ability to work hard
16:36
and gain their respect and
16:38
gain their trust to then get promoted
16:41
from delivery driver
16:43
to shift manager , from shift manager
16:45
to assistant manager , from assistant manager
16:48
to general manager . I
16:50
don't know when that was ever going to stop . I
16:53
knew it wasn't going to be what I was going to do forever
16:55
. I knew at some point in time I wanted to be an entrepreneur
16:57
, but I was enjoying the experience of learning
16:59
how to run a business for a Fortune
17:02
500 company . What
17:04
ended that was the
17:06
moment that I felt disrespected
17:09
by the corporation and
17:12
not appreciated for what I had given them
17:14
. My
17:16
big takeaways from being
17:19
robbed for $27 all
17:21
these years later is
17:23
I no longer have PTSD about being
17:25
robbed . I no longer have bad
17:27
dreams about having a knife held to my throat
17:30
. I can easily talk about it and
17:32
tell the story , but
17:34
I could still vividly remember
17:37
the feeling inside
17:39
that was given to me when
17:42
I was disrespected , and
17:44
I realize that all of my
17:46
efforts are not
17:49
appreciated by this job . I
17:53
have to
17:55
find a way to
17:58
create my own reality . That
18:00
is the takeaway
18:02
I have for being robbed for
18:05
$27 . If
18:07
this story resonated with you , if you appreciated
18:10
me sharing this story , let me know in
18:12
the comments . Make sure you like the video
18:14
. Subscribe to my channel . If you're listening
18:16
on Apple , make sure you
18:18
leave us a five-star review . Same thing
18:20
on Spotify . Guys , we appreciate you
18:22
. I appreciate all
18:24
the love and support we get and thank
18:26
you for being a part of our journey to
18:29
help us create our own
18:31
reality . Every single one of
18:33
you are appreciated by me and
18:36
I'm grateful for all the support you
18:38
guys have given us over the years . Thank you
18:40
so much .
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