Hiring and retention have been major challenges for property management teams for years – long before other industries faced The Great Resignation. So how can property management teams improve the employee experience and boost retention?

On this episode of The Top Floor, we’ll explore survey results from the 2023 AppFolio Property Manager Hiring and Retention report and discuss opportunities for property management companies to bridge employee satisfaction gaps.

Joining the podcast to discuss are Chiccorra Connor, Founder & CEO at Occupancy Heroes, and Sean Forster, Lead Product Marketing Manager at AppFolio. They share insights into their own experiences with managing property management teams and highlight key findings from the Hiring and Retention report.

Key moments:

• Why the property management industry struggles to attract and hire top talent
• Why retaining top property management talent is challenging
• The two roles property management companies struggle to fill most
• What the 2023 Hiring and Retention report reveals
• Why employee culture is a competitive differentiator
• What companies can do to boost employee satisfaction now
• Thinking outside the box when it comes to compensating and rewarding teams
• Three biggest areas of opportunity for property management hiring and retention

Key links:

• 2023 AppFolio Property Manager Hiring and Retention Report: https://www.appfolio.com/resources/library/employee-experience/opt-in