In this episode of the Twenty Minute Moat podcast by Verloop.io Siddharth Sharma is in conversation with Athira S M, Head of Customer Experience at Milaap. The conversation deep dives into how conversational AI and automation is helping the customer support space, the major challenges faced in the industry and what the future looks like for customer support.
We cover:
For more conversations on all things customer support, do check the previous episodes of the Twenty Minute Moat
https://verloop.io/podcasts/
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