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Emma, Official Sponsor of the UnPodcast

In this episode of the UnPodcast, we discuss stories of companies who got busted, and praised, by their own customers.

Other topics include:

• [00:00:00.00]Emma Sponsorship Mention
• [00:00:32.17]Phantom of the Scottpera
• [00:02:01.27]Emma Sponsorship Mention
• [00:02:37.17]What’s Up Today?
• [00:03:10.03]Plumbers Get the Ass End of the Deal
• [00:08:27.27]What Can You NOT Call Yourself?
• [00:10:18.08]Emma Sponsorship Mention
• [00:10:27.29]Called On the Carpet
• [00:14:45.02]I’ve Been AutoZoned
• [00:19:06.12]FreshBooks Is the Coolest
• [00:21:48.18]The Original Twitter
• [00:24:25.03]Emma Sponsorship Mention
• [00:25:03.11]Raking in the Wedding Bucks
• [00:31:00.18]Listener Question – How did we meet? And Why do We Work together so well?
• And so much more…

Tweet This

IYou don’t get to tell customers that you went “above and beyond.”Powered By the Tweet This PluginTweet ThisBusinesses: Re: Hold music: Basic info, but don’t brag.Powered By the Tweet This PluginTweet ThisThe best use of social media is not #CS; it’s being social.Powered By the Tweet This PluginTweet ThisDon’t just put out #CS fires. Spend your resources on keeping happy customers happy.Powered By the Tweet This PluginTweet ThisHow did we meet? How do we work together so well? Why is Scott so handsome?Powered By the Tweet This PluginTweet This

Items Mentioned In This Episode

• AutoZone Customer Takes Matters Into His Own Hands After 45 Minutes On Hold
• 1-in-4 Photographers, Florists, Limos & Caterers Jack Up Prices When You Say “Wedding”