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Episodes of The WiT Podcast
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Siew Hoon (Founder, WiT) is back in Shanghai for the first time since 2019, for Trip.com's global partner conference, Envision 2024. Experiencing first-hand the resurgence of China's tourism and hospitality scene, Siew Hoon highlights the citie
Siew Hoon (Founder, WiT) returns to the Middle East for the first time since 2019 for WiT Phocuswright Middle East 2024. But what she experiences there upon landing serves as both culture shock and eye-opener to the progress the region has supe
While standing in a long queue at the café at the Marina Bay Sands Convention Centre, wondering why it doesn’t have a robotic barista because the human ones were looking rather frazzled, Siew Hoon spotted a man wearing a delegate badge that say
Author and travel writer Paul Theroux had a very simple way of describing people who travel. He divided them into tourist and traveller, saying, “Tourists don’t know where they’ve been, travellers don’t know where they’re going.” Of course, he
This final episode of “Customer Love” fittingly covers tours and activities – the things travellers do in-destination. It’s the most exciting part of travel and it’s coming online at great speed, thanks to companies such as Booking.com which st
It's news to no one that the words 'pain' and 'suffering' have negative connotations, for obvious reasons. However, many modern thinkers believe that these experiences are often intertwined with success and happiness. Of course, for those of u
Aviation veteran and consultant Peter Harbison has many accolades - founder of CAPA, aviation lawyer and commentator, and of course, author. His new book, 'Alan Joyce and Qantas: The Trials and Transformation of an Australian Icon' contains all
On this episode of WiT Stories, Siew Hoon (Founder, WiT) chimes in from beautiful Cape Town, South Africa - the home and host of this year's WiT Africa. The WiT community has gathered at Innovation City, where we are holding our first WiT Afri
Travelling is a highly physical activity – those long walks to the gates and immigration, those long queues – not easy when you are not fully mobile. Especially for the elderly - the requests for assistance pre-flight, the waits at check-in for
As a student, Adrienne Enggist, Senior Director of Product, Customer Experience and Platforms for Booking.com, had an epiphany, not a hallucination, when she listened to Timothy O’Leary, the late American psychologist and author known for his s
Taylor Swift has arrived in Singapore for the highly anticipated Eras Tour, which she'll perform for six nights over two weeks. Let’s face it, pop stars are good for business. More than 300,000 tickets have been sold for the concerts in Singapo
Imagine. Fifteen years ago, there was no alternative accommodation category on Booking.com. Today, there are 7.2m short term rental listings and in its Q3 2023 earnings, this sector grew the fastest, 24% year over year, making it about 33% of a
There’s certainly a lot of practices travel suppliers have to put in place to fulfil and deliver on its responsibility to build a more sustainable industry, and everyone, from the grassroots to giants, must do their part. Danielle D’Silva, Head
What does 'customer love' mean in 2024? For the first time since 2019, travel companies are unanchoring themselves to the events of the last 3 years and embracing the freedom, opportunities, and challenges that come with this new travel landsca
Top Of The WiT is a grab of the trendiest news in travel, tech and Asia - all condensed into a nugget-sized podcast. For the last couple of weeks, we've featured our year-end series, Goodbye 2023, Hello 2024 on the WiT website, showcasing glob
What happens when as an eight-year-old, you are moved from Okinawa to Indiana, two more contrasting places you couldn’t imagine? Well, for half-Japanese-half-American Michael Dykes, it was definitely “jarring”, but it taught him some valuable l
After 15 years at Google's marketing and advertising division, Rob Torres recently returned to his former home at Expedia Group as Senior Vice President of Media Solutions. Like many key figures in travel and hospitality, Rob has seen the indus
Technology has come a long way in the last 20 years and Expedia has always evolved its tech platforms to stay on the forefront of change. Now, travel and hospitality are at an inflection point driven by decentralised tech like Generative AI. As
As a company, Expedia Group is no stranger to change - the company has been through many shifts in the travel and hospitality industry, from technological booms to slumps in the global economy, to the current AI revolution amidst a worldwide re
Expedia Group rolled out a few partnerships recently – SoFi, Mastercard, and WalmartPlusTravel.com. By enabling giant retailers like these, do they risk losing business on the B2C side of things? Why would consumers continue to use Expedia’s br
Top Of The WiT is a grab of the trendiest news in travel, tech and Asia - all condensed into a nugget-sized podcast. In this episode, we're gearing up for WiT's annual flagship event, WiT Singapore. Themed 'The Human Revolution, this year's ev
Top Of The WiT is a grab of the trendiest news in travel, tech and Asia - all condensed into a nugget-sized podcast. In this episode, we're joined by optimists, experimentalists, and innovators Dawn Jeremiah (GoCity), Chan Chee Chong (GlobalTi
In this episode, we speak to Ross Veitch, Chief Executive & Co-founder, Wego about adventures past and present, including those before the inception of Wego as a company. Last year at WiT Singapore, Ross made a number of bold predictions about
Top Of The WiT is a grab of the trendiest news that happened this week in travel, tech and Asia - all condensed into a quick-and-easy nugget-sized podcast. In this episode, listen to Juliana Kua's (Assistant Chief Executive, International Gro
Top Of The WiT is a grab of the trendiest news that happened this week in travel, tech and Asia - all condensed into a quick-and-easy nugget-sized podcast. In this episode, we connect from different timezones - Siew Hoon takes a couple of road
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