The Advanced Voice of Customer Program Blueprint
Released Friday, 6th May 2022
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The Advanced Voice of Customer Program Blueprint
The Advanced Voice of Customer Program Blueprint
Friday, 6th May 2022
Good episode? Give it some love!
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Here’s VP of Customer Success at ESG, Peter Armaly, to kick off our new podcast series on Voice of the Customer (VOC) programs. Coming from a background with extensive Customer Success experience including having spent more than 5 years as a CS executive at Oracle, Peter shares how an advanced VOC program is run.
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