Episode Transcript
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0:00
Get ready to enter the Thrive Time Show!
0:30
CNC upon your radio and
0:32
now three two one here
0:34
we go! Hello
0:41
and welcome we're so glad that you have joined us here
0:43
tonight I'm Jose Miranda, and I'm joined by our former SBA
0:46
entrepreneur of the year and one of America's
0:48
best business coaches Clay Clark, how
0:50
are you doing today? I am doing very
0:52
very well And I'm excited about talking about
0:54
a subject that I know people all over
0:56
the world want to know about. Oh, yeah
0:59
business owners Large business owners is how do
1:01
we decrease our businesses reliance upon
1:03
us as owners? If you own a business a lot of
1:05
times you start off you have this big vision of Making
1:08
lots of money and then pretty soon
1:10
you have big visions about if I could just get a
1:12
day off this year Right, that would be great many
1:14
many people that are busy and just depending
1:17
on on others and they're just
1:19
burned out I mean, they're not depending on others. They just
1:21
want to do one of that freedom. So you're talking about
1:24
here There's a business owner that
1:26
that you talk about clay the soccer
1:28
coach How did you meet him
1:30
because he he's very skilled a very proficient
1:32
in what he did and what he does
1:34
But he got to the point of burnout
1:36
I mean with his physical body and everything
1:38
and how did you meet how that you
1:40
guys connect what happened there? Well, I would
1:43
encourage anybody watching this right now to
1:45
ask yourself if any of the any of the
1:47
following apply. Okay flies He
1:49
was a soccer coach true, but you might be
1:51
watching you might be a surgeon. You might be
1:53
a dentist You might be a man on a
1:55
bakery whatever the industry is. What happened was he
1:58
felt overwhelmed because the world Applauded
2:00
for him because he was so good at
2:02
his skill. You know they say well you're
2:04
so good at playing soccer on the college
2:06
level in the semi pro level of used
2:08
you should teach. My son is it is
2:10
my daughter and so then he brings on
2:12
a few more kids, a few more players.
2:14
If you mourn all the studies in private
2:16
lessons, group lessons he's traveling, just him. Yes,
2:19
one of any decided to as most entrepreneurs
2:21
do, just began taking on more and more
2:23
clients and then he starts to get ambitious.
2:25
It's gone. Maybe I should start a business?
2:27
So he formed the L. L C Gets
2:30
To Limited liability company. Gets the blow. Go
2:32
Gonna get some. Kind. Of a
2:34
terrible website but he had a website upset
2:36
her and he was busy right? Yes But
2:39
what happened was in his particular situation is
2:41
he on physically her got hurt. I
2:43
say so. He had a physical problem with
2:45
his back and it kept him from being
2:48
able to hub coach at the level he
2:50
used to be able to. Yeah, so he
2:52
did what most entrepreneurs do and he hired
2:54
someone he was related to. All who
2:56
said you know could you help me and the guy
2:58
says well sure I played soccer at you know the
3:01
high a pretty high level not college rep when high
3:03
school yes ah might be happy to and so he
3:05
says well you would you say when answer the phone
3:07
in L A what do you do when you're coaching
3:09
the kid know what are your i write what drill
3:12
the a do or what time are that are the
3:14
lessons and he's an old is hop and here oh
3:16
man and what he called me I would say arms
3:18
of the words I wrote down as he's over he
3:20
was overwhelmed. Com He thought he was
3:23
being held hostage by his business and we talked
3:25
and he said it had very tired of my
3:27
life where I needed to have financial freedom the
3:29
most. I normally do not
3:31
have financial freedom, but I didn't have time
3:33
freedom and so I had neither. And so
3:36
I'm just asking. Any entrepreneur right now, I'm
3:38
just asking the rhetorically day last herself. is
3:42
my business a business that can work with
3:44
out me in the best example i could
3:46
give us today i was able to cut
3:49
arm according to my brother in law justin
3:51
are we were able to cut the hair
3:53
of two hundred due to first time yesterday
3:55
on a day i'll make congratulated i will
3:58
say i did not actually trim anymore I
4:00
did not cut any hair. You wouldn't want me to cut
4:02
your hair. You didn't do the new style where you shaved
4:04
the side of the head? Yeah, I did not do that.
4:06
I had no interaction there. If I
4:08
would have cut your hair, you wouldn't have been happy with
4:10
the results. But all I can say is if you're in
4:13
the same situation as this particular coach was, you
4:15
can absolutely get out
4:18
of that ditch
4:21
you're stuck in, that rut where you just
4:23
work all the time and you have no
4:25
financial work time freedom. It's absolutely possible. Brian
4:27
Tracy, before we proceed, I got a notable
4:29
quote for you. He says this, no
4:32
one lives long enough to learn everything
4:34
they need to learn starting from scratch.
4:37
To be successful, we absolutely, positively
4:39
have to find people who have
4:41
already paid the price to learn
4:43
the things that we need to
4:45
learn to achieve our goals. Well
4:47
that's why I'm on Thrive15. We
4:50
are a mentorship site. We teach business, how to grow a
4:52
business. We teach how to coach a business, how to coach
4:54
how to grow the business. But I,
4:56
in my own life, pay people to help me.
4:58
So that's why Wes Carter, he's a Thrive15
5:00
mentor. His companies, they represent
5:03
Joel Osteen and TDJ. Some of the bigger
5:05
names. They represent some
5:07
of the bigger names in the Christian,
5:10
pastoral, mega church world. But
5:14
he's my attorney as well. The reason why
5:16
I pay him is because rumor has it
5:18
to get a law degree, you have to
5:20
go to school for longer than I've been
5:22
studying. I've read some books, but he's a
5:24
legal expert. So in some of the fine
5:27
tuned nuances, I'm involved in a chiropractic
5:29
center right now. And
5:31
I actually wanted to bring on a doctor,
5:34
right, that would come work there full
5:36
time. And I
5:39
don't know enough about the legalities
5:41
and the medical laws
5:43
specifically. So I reached out to him. So
5:45
like Brian Tracy's saying, we all
5:47
need to understand we're not going to live long enough to
5:49
sit there and learn it all through firsthand experience. I'm not
5:51
going to go back to law school right now. So
5:54
I'm just telling you, if you feel stuck right
5:56
now, don't feel like an idiot, but don't be
5:58
an idiot and just continue to just. trial
6:01
and error. Yeah, because we all go through situations
6:03
in life where we're stuck. And
6:05
going with what Brian Tracy was just saying,
6:08
what you said, this coach,
6:10
some way, somehow, got connected with you. Yeah.
6:13
You could help him. Tell me about that.
6:15
Well, all what happened was is that we
6:17
work with a lot of, I personally, if
6:19
you, don't go to makeyourlifeepic.com and don't email
6:22
me about coaching, okay? That's why we built
6:24
Thrive15. But what happened was
6:26
is we had a neurologist who
6:28
actually did, he does spinal surgery,
6:30
and he had helped the man.
6:33
And the man was going, well, hey, doc,
6:35
I've got a question. I mean, how did you learn how to run
6:37
a business? And the doc's like, well, I never did. Actually, I went
6:39
to medical school and nobody's taught me.
6:42
And so I actually hired this pale
6:44
faced, no talent jerk, Clay Clark.
6:47
The white moves. My referrals are always like, the
6:49
white moves. I always get referred when they say,
6:51
if you hire this guy, he's kind of a
6:53
jerk in terms of he's kind of intense, but
6:55
he'll help you out. You know, he's just intense.
6:58
And so the coach called me and said, hey, I
7:00
understand you're kind of intense and you're
7:03
pretty intense about systems. And I think I need that
7:05
in my life. And he's like, the
7:07
doc told me it's kind of like a military
7:09
operation working with you, what's involved. And
7:11
I said, well, we're going to meet every week for an hour in a power
7:13
and whatever you commit to doing, I need you
7:16
to do it. And then I'll do whatever I
7:18
say I'm going to do. Okay. And that's kind
7:20
of the relationship that we've had. And it's been
7:22
a neat, neat friendship that's existed for years. It's
7:24
been amazing. And it's fun to see a guy
7:26
grow a business from 10 kids that
7:29
were in the, during the summer, you know,
7:31
every kid is in soccer lessons. Right. Right. And
7:34
then during the winter, nobody's in them because now
7:36
we are going back to school and it's hard
7:38
to get them. We built a system
7:40
where he's got a membership model and he now
7:42
has hundreds of kids around growth revenue. Yeah.
7:45
Probably $80,000 a year of gross revenue. That's amazing. And the
7:47
profits are probably 30%, 35%. So he's able to actually get
7:49
a bank loan
7:52
to expand now. A lot of neat things. So
7:54
that's a true story of a real person just
7:56
like you who Was stuck and was
7:58
able to grow their business. The of
8:00
my immense intelligence. but because. While.
8:02
You're golfing or watch your favorite show or
8:05
whatever it is that you like to do.
8:07
I love studying case studies and that's what
8:09
we do. A threat of that, Are you
8:11
okay? So you specifically went with this coach
8:13
and as you were coating him, you went
8:15
through what it's called, what we have available
8:17
on Thrive Fifteen The Twenty Nine point business
8:20
self evaluation through that. Oh yeah to that
8:22
and a half. So what we want to
8:24
do we want to do place Lythgoe one
8:26
by, want to see what will what you
8:28
found out about this coach and see how
8:30
we can help you with your business evaluation.
8:33
Now if you haven't downloaded this is free. You
8:35
can go to Thrive fifteen.com forward/evaluation and you can
8:37
actually take it for yourself or your business sell
8:39
anything you want to add to that before we
8:41
dive in. Well I'm one of our coaches is
8:43
available three a message or signed up to Thrive.
8:46
Have been on a trial and remember it's free
8:48
so you just can call Any can email in
8:50
and info. a Thrive Athena Com and a Coach
8:52
A walk you through. This in it are helpful
8:54
to have somebody who helps you work on your
8:57
business when you're busy, work and in your business.
8:59
because I'm not and you're gonna have a blind
9:01
spot, you don't have dinner with a catch up
9:03
on your face her that one more time. Well
9:05
I've been married, you know, fifteen years and so
9:07
my wife and we got to that point where
9:10
I was like. What? Are
9:12
you wearing and in Atlanta the guys at
9:14
work and are in the city of his
9:16
highness The others like I'm either were in
9:18
suit right yeah our the same thing every
9:20
day or it's like where did this guy
9:22
find this know it's like Iraq I like
9:24
I robbed some random supports it or and
9:26
and found some tube socks and to put
9:28
it together and one shorts that are like
9:30
twenty years old and some the old. sure
9:33
that if I'm saying is the my wife
9:35
will pull me aside and you know we're
9:37
gonna eat. You can't wear that the because
9:39
she sees me from an objective perspective. Guess
9:41
where I'm. Like. Maybe. That's tight and
9:43
she like that might have been cool at
9:45
one weird window in Nineteen Eighty Nine. I
9:47
don't say home he raises were Oklahoma City,
9:49
Oklahoma City is thrown out. there are so
9:51
swap into a mere will kind of go
9:54
one by one here and much as well
9:56
as it so that the end result of
9:58
of his self evaluation of his. This is
10:00
he scored a fifty percent so we knew that
10:02
indicated that he had many problems and we wanted
10:04
to help them. And you help them get a
10:06
strength. So I'm going to read point number one
10:08
and there's a there's a key here at a
10:11
keyword that I want to do to explain to
10:13
the drivers as they're listening. Number One: He didn't
10:15
have any turnkey market and system. What do you
10:17
mean by turnkey? That means it's a marketing system
10:19
that can work without you. So if you want
10:21
to open up a competitive haircut salon and just
10:23
beat the crap out of us one I more
10:25
ambitious than is, he probably can't butler to say
10:27
you wanted to. Here's how we don't have one.
10:30
We put up signs and assigned say dollar for your
10:32
first haircut. Turned to you
10:34
put sign in you don't have to run
10:36
around and shouted people to get him to
10:38
do it. For marketing to are we do
10:40
Valpak the A L P A kid it's
10:42
A it's a blue envelopes that you get
10:44
Now the other franchises of the kennel, the
10:46
coupons we speak for about thirty thousand households.
10:49
We spent about four hundred and fifty dollars
10:51
line. About three percent of the people respond
10:53
so I just hit enter. They swipe my
10:55
card goes out turnkey. I'm not running around
10:57
with a megaphone encouraging people to sign up
10:59
for this. Coach didn't have that, He had
11:01
no turnkey marketing. Everything was the problem is.
11:03
Is that you only want to you in overtime?
11:05
You can't scale so you have to have a
11:08
turnkey marketing solution such as encourage you to watch
11:10
for an hour it yourself on a scale of
11:12
one to ten. Okay ten. Being that you have
11:14
a turnkey system, it just works all day. Yeah,
11:16
you don't have to run around with megaphone or
11:18
go to trade shows. All types in a one
11:20
is like you are guerilla marketing. I mean you're
11:23
passing out cards. Yeah, you're the kind of guy
11:25
that some peter out to eat with your you
11:27
know with like your family and and you're going
11:29
that can be a prospect of your discounted out
11:31
a hard sell. Be like a guerilla marketing sort.
11:33
Of great yourself on a scale of one to ten,
11:35
ten being the best Perfect ago and number two. Not.
11:38
only that he'd been not have a turnkey
11:40
margin system but he didn't have any proven
11:42
turnkey advertisements that he used throughout the year
11:45
yeah well you know throughout the year mean
11:47
christmas of elephant the room as are typically
11:49
a time where a man will get a
11:51
haircut and cannabis yuletide sort of as you
11:53
know they can i get the middle want
11:55
to buy themselves the wives of the men
11:57
will usually by the man a christmas gift
12:00
because it's Christmas time and they'll come in and they'll say
12:02
what do you have as a gift like a gift card?
12:04
What do you have for a man, a special man in
12:06
my life? What kind of things do you have? So
12:08
we had to create turnkey advertisements that
12:11
worked well during December to encourage you
12:13
to or the month of Movember in
12:15
the haircut business.
12:17
It's a month. Movember. It's
12:20
where people don't shave their beard and they do it
12:22
so that they can raise awareness for a
12:24
certain kind of cancer and the idea is that by
12:26
having a long beard people are like why would you
12:28
have a long beard? Are you chopping wood or what
12:31
are you doing? And you go no, no, I'm not a
12:33
lumberjack. I'm actually raising awareness for and it
12:35
really just gives men a chance to grow their facial
12:37
hair out and feel good about it and because I
12:39
can't grow facial hair I don't do that. And
12:42
there you go. Number three, he
12:44
did not have any formalized inbound
12:47
sales scripts, pre-written emails or sales
12:49
presentation processes. Clay? And this was
12:52
bad. To
12:54
the bone. This
12:57
was the worst thing honestly. This was like bad. Why?
13:00
Tell me why. Because people would call and the
13:02
coach was like, he said to his friend, could
13:04
you please answer the phone for me? And I'm
13:07
not kidding. We mystery shopped meaning that my company
13:09
would call the phone number to see what would
13:11
happen. And the guy would answer and
13:13
go, what's up? And then he would say,
13:15
hey is this such and such? And he would go, oh yeah,
13:17
yeah, yeah, yeah, this is such and such. And
13:19
then he would go, hey can I take a number? And
13:21
then he would just basically take a number and
13:23
give it to the coach. Wow. So it was
13:25
like having a human voicemail. I mean it didn't
13:27
do any good and there was no system. So
13:30
in defense of the guy he hired, he had
13:32
no sales training. He had no experience. He didn't
13:34
know what he was doing. So you have to
13:36
have an inbound, you want to rate yourself on
13:38
a scale of one to ten. Ten is you
13:40
have an inbound sales script that's awesome and one
13:42
is it's just a disaster. So number four and
13:44
five, he didn't have an inbound sales call script
13:46
or an outbound sales script. Yeah and I
13:48
want to walk you through this. So you have like an inbound sales script,
13:50
yes. But you also have an outbound. What are you
13:52
going to call somebody? How do you do that? Um,
13:54
well this coach, I listened to his calls and
13:56
they were great. The coach just through
13:58
trial and error had learned how to do it. to make an
14:00
outbound call. So anytime that somebody would
14:02
inquire and say, hey, I'm looking to sign
14:04
up little Johnny for soccer classes, he
14:07
just knew how to pick up a phone and call him because
14:09
he'd done it so much. But then
14:11
every time that he would try to attempt to teach someone
14:13
else, he would always go, well, you have to have experience
14:15
and you have to be an expert. It takes about 10
14:17
years. Who in their right mind
14:19
is going to go work for a soccer coach
14:21
for a decade to learn how to make cold
14:24
calls? Have you seen that Netflix video about the
14:26
guy who goes and works for the sushi master?
14:28
Have you seen this? He
14:30
goes and works for a sushi master
14:32
for I think like, I'll
14:34
put the name of the video up on the screen, but he
14:36
goes and works for the sushi master for like a decade so
14:38
that he can become a sushi master. I hate to
14:40
break it to you, but most people don't want to
14:42
be like an outbound soccer coach calling master. Most
14:45
people want a job. So if
14:47
it takes you a nuclear half-life to teach somebody how
14:50
to do the job, you're not going to stick around.
14:52
So you need to have scripts in
14:54
place. Good. Up next,
14:56
we're going to be talking about formalized
14:58
upselling and cross-selling. So stay tuned. We'll
15:01
be right back. All right. We
15:03
are back. We are talking about decreasing
15:05
your business reliance on you. And Clay, we're
15:07
talking about this coach that had a situation
15:09
that he wanted you to help him
15:12
with his business. And we're picking it
15:14
up here on the 29-point business self-evaluation.
15:17
He didn't have, point number six,
15:19
a formalized upselling or cross-selling sales
15:21
presentation script. Okay. Here's
15:24
the deal. We're coaches who coach soccer,
15:26
but it also works for neurologists. I
15:29
just remember the dentist this works great with, is
15:32
about 10% of your customers. I
15:35
mean, 10%, where do I get the number? I'm just telling you
15:37
from experience, about 10% of your customers,
15:39
if you have 100 customers or more, 10%
15:41
want to buy the premium. Whatever
15:44
that is, they just want the premium. So
15:47
he didn't have a system in place that
15:49
would mention the options. So
15:51
we simply introduced a system where he called all
15:53
of his customers and he would say, if you
15:55
kind of role play with me, yeah, Hey, is
15:57
this Mr. Miranda? Yeah. Mr. Miranda, Hey, this
15:59
is coach. Clark, I coach your son there with
16:01
the third grade soccer. Oh yeah, yeah, Joseph. Yeah,
16:03
well hey, I noticed he's got a lot of
16:05
potential, and I just didn't know if you knew
16:07
about our one-on-one private coaching we offer. But have
16:10
you heard about that? No, I had no idea.
16:12
Well, basically what we do is we either have
16:14
group sessions, you know, we obviously have our team
16:16
training, the whole team. We also have groups where
16:18
it's two-on-two, where there's two coaches and two players,
16:20
it's kind of a, we have the one-on-one session
16:22
too. With the two-on-two, we can kind of rotate
16:24
defense, offense, different drills. With one-on-one, it's just your
16:26
son and one of the coaches. I
16:28
didn't know if that was something you might be interested in. Man, I would
16:31
love to. Well, you know what we do is, nobody told me that.
16:33
Well, the first training is free. So let's go ahead and just set
16:35
it up, and then you can see if it's a good fit, and
16:37
if it is, boom. Well, what happened is, and I'm not exaggerating, guess
16:40
how much a parent was willing to pay per
16:42
month for that package? Per month? I
16:44
have no idea. A hundred bucks? Couple
16:47
hundred bucks? Fifteen hundred dollars. What? Yes.
16:50
And one parent said, my son, I've heard he's good
16:52
enough to potentially play Division I. I know that I
16:54
did play Division I, and I'd like to invest in
16:56
his future. So the parent who wasn't very wealthy was
16:58
spending $1,500 a month just
17:00
for privates. I'm not exaggerating. With 200-something
17:02
kids, we were able to sell, I think
17:04
it was six or seven people on the $1,500 package. They
17:07
were very happy with it. We call
17:09
it upselling, but some people call it upserving.
17:11
Jim Kaffkart, one of our mentors, calls it
17:13
that. Some people say, when you say selling,
17:15
it sounds like you're manipulating people. Fine. He
17:18
gave us money, and we didn't give it back in exchange
17:21
for services that we used to take our wives on day.
17:23
Well, he had a need. Yeah, he had a need. And
17:26
then we had, I don't remember the numbers now for the other
17:28
kids, but I think we had 20 kids that did the two-on-two
17:30
practice thing where it was like $250 a month, and then everyone
17:34
else was doing $150. So that
17:36
increased the profits by thousands, like $7,000 by asking.
17:40
So there was no system in place. The dentist I
17:42
worked with, we simply let everyone know that we do
17:44
veneers. We said, hey, are you familiar that we do
17:46
cosmetic dentistry as well? Customers said, patients
17:48
said, no, I'm not. We said, are you aware
17:51
that we have 100% interest-free financing? We
17:53
have through a company called Care Credit. So you could
17:56
pay as little as $100 a month and have a
17:58
smile. You've always wanted a little bit. I want
18:00
to do that. I mean, it just, you have
18:02
to systemically ask simple questions. There's no system in
18:04
place. So just ask yourself on a scale of
18:06
one to ten, how systematic are you about asking
18:08
each and every single customer, do
18:10
you want ABC and the
18:13
way that a restaurant would? Do you want appetizers
18:15
with that? What would you like to drink tonight? Would
18:17
you like a dessert? I mean, it's just asking. Beautiful.
18:19
All right. Number seven, this
18:21
coach, he did not have a systematic
18:24
customer wow experience
18:26
baked into his workflow. He also did not
18:28
have a documented workflow at all.
18:30
Okay, let's talk about these two things. What is
18:33
a wow experience and then what is a workflow?
18:35
Well, okay. The wow experience is when
18:37
you go to Starbucks, they say, what's your
18:39
name? And I say, Clay, and they write your
18:41
name on the cup. Right? So they
18:43
write your name on the cup and so they
18:45
say, Clay, your Frappuccino, cappuccino, whatever the heck it
18:48
is, is available. Right? And
18:50
I go, okay, great. You know, because they wrote my name on the
18:52
cup. So it feels a little more personable. But
18:54
when you walk in, how does a Starbucks smell? It
18:56
smells very nice. Why? Because
18:58
it's on a checklist. So it smells good. It
19:01
visually looks good. How come you go into some restaurants
19:03
and they look hood? Yeah. How
19:05
come some look good? Because it says it's a checklist.
19:09
Starbucks looks good. It smells good. The
19:11
music was thought out. It's very thoughtful. What
19:13
kind of music are we going to play? They're
19:15
not just playing whatever randomly is available. It's all
19:17
thought. It's very methodical. It's an
19:19
experience, an ambience. Why is that important,
19:21
do you think, to a business to
19:23
have a wow experience? Well, here's a
19:25
little knowledge bomb. You know,
19:27
that knowledge bomb wasn't quite as well. That was a weak
19:29
one. That was like a baby bomb. Yeah, we need one more.
19:32
Just a little more. Oh, there we
19:34
go. That's powerful. Well, the knowledge
19:36
bomb is by default. Yeah.
19:38
Anything falls to the level
19:41
of preparation. Oh, that's
19:43
deep, man. So you know, if you're in the military,
19:45
which we have a lot of respect for the military, we
19:47
have free subscriptions for all the military members. It's pretty awesome.
19:50
But those people, when you're in combat, you don't have
19:52
time to go. Now, how does that, how does that,
19:54
how does that missile work again? I mean, if you're
19:57
in combat, it needs to be automatic at that point.
19:59
Right. In business, your day is very
20:01
busy. People are coming in to buy coffee. They are
20:03
coming out to buy coffee. They
20:05
are coming in to sign up for the soccer classes. We
20:09
found that his lobby was gross. No
20:13
offense to anybody who works at
20:16
Shell. But come on! What
20:18
is going on in your bathroom? It looks
20:20
like you are growing some sort of mouse
20:22
trap protective suit. Seriously,
20:26
you are into those bathrooms that are
20:28
nasty. You have to wear yellow robes.
20:32
If you look like a quick trip though, it is very nice.
20:34
Or a Starbucks. It is very nice. There
20:36
was no system. We helped to make a system to
20:38
where it would look good, smell good. It
20:41
was a checklist. Every day, all those aspects were there. There
20:43
was a certain kind of music we played. I am ashamed
20:45
to say, but it was true. One
20:47
of the coaches, the second coach he hired, played
20:49
very, very crazy offensive music while the kids
20:51
were there like third graders, fourth graders. When
20:54
the coach was gone, he did not know. But I am not
20:56
kidding. You would walk in. It was like
20:58
a Tupac tribute album. Parents
21:02
would pull up and go, hey, the music
21:05
last night was kind of offensive. We had
21:07
to build a workflow. The workflow is just
21:09
a systemic step-by-step process
21:11
from the time they walk into the
21:13
door. From the time the phone rings,
21:15
basically the workflow is from the time that you
21:17
first interact with the customer through your marketing all
21:20
the way until you document it in
21:22
accounting. What is the step-by-step process? There
21:24
was nothing in place. Excellent. Point
21:27
number eight on the 29-point
21:29
business self-evaluation. This gentleman, he
21:32
did not have a way
21:34
to scalably deliver his coaching
21:36
services without physically being the
21:38
coach. This is important. He
21:41
was a ridiculous soccer
21:43
player. You know the guy who can dribble
21:45
the ball? You
21:47
can bounce it where you can juggle the ball for like
21:50
an hour and then have a conversation. You're
21:52
like, yeah, and so the weekend I did this, I
21:54
did that. You're just bouncing the ball on his head,
21:56
on his knee, on his whatever. That was a great
21:58
thing and parents loved it. Because he could do,
22:00
if you've ever been around a really
22:02
experienced soccer player, they can put a spin on
22:04
the ball that's ridiculous. They can like, I
22:07
mean they can aim the ball in a specific way. A
22:09
curve ball. They can put a curve ball in.
22:11
Yeah, it's crazy. You've been around it. Oh yeah.
22:14
Oh yeah. And he could do that. And the problem
22:16
was that that's what brought in the
22:18
customers. And over time when his
22:20
physical health deteriorated through a series
22:22
of back surgeries
22:25
and endless
22:27
nerve damage and just a lot of stuff,
22:29
he got to a point where his laser
22:31
show was just literally walking.
22:35
Wow. And so he wasn't able to use
22:37
that as a way to draw on customers.
22:39
We built checklists on how to run a practice, how
22:42
to train. We actually teamed up with another guy
22:44
who we made training DVDs that all the kids
22:47
could get. We became lessons they had to do
22:49
at home. There was workbooks and things we
22:51
built so that a skilled, a player
22:53
who'd played at the high school level, probably at
22:55
a varsity level, could teach when there's many more
22:57
of those people than people that have played at
22:59
the pro level. Wow. Wow,
23:01
wow, wow. Number nine. He
23:04
didn't have any understanding of his break
23:06
even point, his goal achievement point, when
23:08
his taxes were due, how much money
23:10
he was making or losing each
23:13
week. Okay, week. Why is this
23:15
important? My Spanish accent is week,
23:17
week, week, week. Hey, you know what I'm still
23:19
working on my English so you don't worry about
23:21
that. We're all good. We're all
23:23
about the break even point. Your break even
23:26
point is the point at which during the
23:28
month your company will break even. You'll pay,
23:30
your costs and your expenses will equal out.
23:33
By not knowing that number, it's
23:35
impossible for you to know
23:37
if you're getting ahead or behind. So
23:40
he had no idea. No idea at all. Furthermore,
23:43
when you're slinging mud, what
23:46
you want to do is you want to quit digging. You
23:48
know what I'm saying? As an entrepreneur, a
23:51
lot of times if something's not working and
23:54
you ... I'm an entrepreneur
23:56
through and through. I've been self-employed in some capacity since
23:58
I was 16 years old. just want to
24:00
keep going faster. And what was happening was
24:02
that he would literally sign up a kid for about 150 bucks
24:04
and his costs were
24:06
like 170, 160. Our
24:09
Thrive CFO, he has seen this kind of
24:12
thing in businesses where people
24:14
just have no idea about
24:16
their break-even analysis. So with
24:19
the photography business that I'm a part owner of, I
24:21
work with Dan and Matt and some of the guys
24:23
here that are investors in Thrive 15 as well, I
24:25
know how much I'm going
24:27
to get paid per week based upon what we call PROFORMA,
24:29
which is a projected formula and we have a template available
24:31
for all the drivers. You can call in if you don't
24:34
know how to do that, we can help you. But what
24:36
happened was he had no idea of that. He didn't know
24:38
his goal achievement point. He didn't know how many deals he
24:40
needed to even achieve financial freedom.
24:42
He didn't know how many he needed to achieve time
24:44
freedom. He didn't know when his taxes were due. And
24:47
that right there, that
24:49
right there, I mean that is like one of those, I
24:51
mean, this is
24:54
like, like I don't, I
24:56
just want to, isn't that April 15th or is
24:58
it the 13th? Just kidding. I
25:01
just want everyone to kind of marinate on
25:03
this thought. If
25:05
one does not set aside money for
25:07
taxes, how much money will
25:11
one owe in taxes at the end
25:13
of the year? Everything. I
25:16
mean, now what if one does not
25:18
pay taxes at all? What
25:21
will happen? You'll have
25:23
a new bedroom in the local jail. What
25:25
happens is the IRS, we'll call them the earths,
25:27
these guys come in and
25:30
they just say home skillet, you
25:32
owe money. Now he had been audited
25:34
twice and had been hit up with
25:36
massive, I'm not kidding, massive,
25:39
massive amounts of like, I mean,
25:42
we're, we're, he's
25:44
been hit up with massive, just
25:46
massive amounts of tax,
25:49
like, like penalties. And
25:52
I'm not exaggerating, $13,000 tax penalty, $10,500, big. If
25:57
You're a small business owner. many small business owners don't know
25:59
what they owe in. And so you know
26:01
he didn't know these things and so what we
26:03
did arm and a positive ways We help them
26:05
figure out how much needed to set aside each
26:07
month he helped them for gonna pay his estimated
26:09
quarterly taxes. Would we can help you try to
26:11
think awesome that we have them determines break even
26:13
point We hope to achieve his goal achievement point
26:15
Meaning this is how many we built it and
26:17
I can say is is a Citrus two or
26:19
three weeks ahead Two hundred and fifty kids. And.
26:23
Ten. Premium. The
26:25
thought of this? Fifteen hundred dollars a month
26:27
in the Premium package? Yeah, yeah, we put
26:29
in the line the since. once you hit
26:32
this number. You can literally hire
26:34
someone to replace you and basically retire if
26:36
you want to. Amazing. So now as
26:38
he's working towards that he knows that the he'll
26:40
still on the business but he can be kind
26:42
of that semi retired. yeah income will come in
26:44
a paper, all the bills he could hire a
26:46
coach and afford to replace himself in. It was
26:49
so exciting to somebody who was working so hard
26:51
and not knowing if they were ever getting ahead.
26:53
They're kind of like in the ocean palin very
26:55
fast but not knowing where the shoreline was. Yeah
26:57
and this is submit. A lot of entrepreneurs can
26:59
just write yourself on a scale of wanted him
27:01
in this area and your what? we're trying to
27:03
lose One to get to a score here and
27:05
average which are did you add up all these
27:07
numbers. Garcia out up all that the are
27:09
you write yourself on a scale of one
27:12
to ten adam all up and are gonna
27:14
divide it guy? You gonna divide us by
27:16
the total number sega developer, twenty nine and
27:18
at the end if your score is probably
27:20
of. Seventy. Or less.
27:23
You're. Probably financially not where you want to
27:25
be. Is your that ninetieth percentile above your?
27:27
Probably growing a lot and you probably just
27:29
need some mentorship to help you. So unfortunately,
27:32
his career was, you know, high fifties and
27:34
that's kind of why he was in the
27:36
bad spot. With the gun is real to
27:38
help very young. that's a good spot at
27:40
number ten. The kind of goes hand in
27:42
hand with what you were saying. He had
27:45
no concept of his overall profitability per customer
27:47
status. Couldn't tell you how much property make
27:49
per customer at all I want our in
27:51
the Dj business. I knew one. sixty seven
27:53
was the number so i knew that of i did
27:55
your wedding for a certain price i knew that one
27:58
hundred and sixty seven dollars has what i would aside
28:00
to pay myself. So
28:02
if we did 10 weddings, I
28:04
knew that I would pay myself roughly $1,600
28:06
and something like that. How
28:09
do you come up with that number? I mean, how do you
28:11
come up with what you want to make per customer? How do
28:13
you come to a point where, for
28:16
example, you know how much money you
28:19
want to earn per haircut at your
28:21
main screwing point. How
28:23
do you come up to that specific number? This
28:25
is what I did for the haircut business. I
28:28
know how many chairs I can fit into the building. My
28:31
capacity. So step one, you want to write this down, drivers,
28:33
you want to know your capacity. My
28:35
capacity, the elephant in the room, is nine chairs.
28:38
I believe we can get to 11. Secretly, I'm trying
28:40
to do the bunk bed style haircut where you're going
28:42
to share a chair with someone else. But my partner
28:45
is probably smarter. You can put some stairs. Dude, I'm
28:47
seriously trying to fit 11 in there. But
28:49
he said nine. So at nine, I knew
28:51
the average person takes about a half hour for their
28:53
haircut. And we're open 10 hours a day.
28:55
So we can do 20 cuts a day per chair.
28:57
So how many is that per week? Well, 20 per
29:00
day per chair. So you have nine chairs, 180 haircuts
29:02
a day. And
29:05
then you got six days a week. And you add it up
29:07
and you figure out, okay, this is the max number of haircuts
29:09
we could possibly do. Then you want to figure out, okay, what
29:13
are my financial goals? So I write them down. And
29:16
I do the math. I figure out, this is how much
29:18
I have to charge per haircut in order
29:20
to achieve our financial goals. And
29:22
our financial goals are to franchise so
29:24
we can open up all over the country. And
29:27
so we teamed up with Jonathan Barnett. He's one of
29:29
the founders of, he's actually the founder of Oxifresh. And
29:32
he has hundreds of locations all over the
29:34
world. He's one of our partners. And so
29:36
we know the profitability in order to become
29:38
a small business compliant, where an SBA compliant
29:40
business where a bank would actually lend you
29:42
money to buy an elephant in the room
29:44
if you wanted to buy a franchise. You
29:46
have to be SBA compliant. And to be
29:48
SBA compliant, you have to operate at a
29:51
certain profitability. So it's kind of
29:53
cool. They actually, you know, but also I wanted to
29:55
make some money. And so I figured out that number.
29:57
And with the coach, I Sat down with the coach as a coach. Don't
30:00
make any kind of like well if I could
30:02
make forty thousand on behalf and like why would
30:04
you want to work forty thousand mean work in
30:06
every weekend you're always on, call your up at
30:08
night, why would you want to own your own?
30:10
Mean if you're a bit sooner business yeah the
30:13
like at least pushed to I could be one
30:15
hundred know if you're an employee dystonia. I.
30:17
Have been an employee and I have
30:20
also been an ongoing consultant. I'm also
30:22
and honor of things when your eggs
30:24
and a consultant is awesome because you
30:26
really really care. But. It's Saturday
30:28
when you screw in the point screws up someone's
30:30
wedding. I we are of wedding photography business yeah
30:33
we screw up some as wedding they call the
30:35
owners. the owners have to deal with it right
30:37
or yell or whoever is in charge and you're
30:39
a consultant. It's kind of like monster deal as
30:41
I'm getting at is that arm and we sat
30:43
down. We had a dream on paper. what are
30:45
your financial goals We found out that he didn't
30:48
know so we asked the dream about what our
30:50
house he would have, what kind of lifestyle he
30:52
wanted to live, how much money he wanted to
30:54
make okay with dreamed on paper and we determined
30:56
this is what we need to charge. Per kid
30:58
and literally the price was created to
31:01
help him exchange his goods and services
31:03
for the financial compensation he wanted to
31:05
achieve his dreams, not anything else. And
31:07
then we figure out you know of
31:09
a performer the make sense excellent or
31:11
I think slipper certain that up. Next
31:13
we're going to be talking about P
31:15
R Public Relations campaign having that establish
31:17
in the business. Stay tuned, will be
31:19
right back. Or act like
31:21
we're back. We're talking about the twenty
31:23
nine point self evaluation for your business.
31:25
The Up we're talking about other coach
31:28
and any anybody name's you can apply
31:30
this to their lives and in their
31:32
business. So we're talking that this gentleman
31:34
of this company he didn't have a
31:36
cast by a cost base marketing or
31:38
public relations campaign impaired in place will
31:40
cause based marketing yeah I mean records
31:42
else are you Examples of three I
31:45
could think of is are more Be
31:47
parker you know you buy a pair
31:49
of glasses in you get. Apparently.
31:51
Aren't you wearing one of those? Right now?
31:54
I am wearing Doctors owners glasses in the
31:56
Doctors owners the Ceo of Thrive of team.com
31:58
and so I have. Immediately swear words
32:00
for i'm a total home remedy. What
32:02
if you're my partner on buying glasses
32:05
at your place of you better but
32:07
what part are other as I am
32:09
a place where you can buy your
32:11
glasses and when you buy them they
32:13
give a pair of glasses away arm.
32:15
Another example would be Tom's shoes. In
32:17
a you buy a pair of shoes
32:19
ah the give a pair of shoes
32:21
away from. Another example be Newman's dressing.
32:23
Yes you know all the profits go
32:25
back to charity. Ah another example would
32:27
be Bill Gates. Has the
32:29
Bill and Melinda Foundation in a worse.
32:31
Every time that term he receives a
32:33
billion dollar pledge. They they take that
32:36
money and they give it to causes
32:38
relief. What they can take The biggest
32:40
impact on the planet news and I'm
32:42
getting at with all those options is
32:44
that that allows you the media the
32:46
news. Every night they're looking to have
32:48
a story about the weather. About
32:50
crime. Yeah, about our sports. About
32:52
the media. Sick. The very predictable.
32:54
Every night the news talks about
32:56
the same things. Correct. One of
32:58
those things as referenced in Michael
33:01
Levine. He's actually a thrive fifteen
33:03
min over the Amazing or Michael
33:05
Levine book. Nor. Put the
33:07
book up on the screen here. But to? ah, Is.
33:09
Cause based marketing and the media is looking
33:12
for stories about companies that give back and
33:14
there's actually a term called be Corporation now
33:16
for companies that have designed a sustainable plan
33:19
for getting back. Seats are Starbucks is now
33:21
helping drill are wells in third world countries
33:23
I'm so if your business owner wants miss
33:25
right now and think about it I mean
33:28
you could do a deal where every time
33:30
that you a clean somebody teeth if you're
33:32
a dentist you donate five dollars back to
33:35
help out the local boys home this great
33:37
or zone elephant the room every time we
33:39
cut. your hair we don't need a dollar back
33:41
to the boys home we have that set up
33:44
and now i just don't it's a percentage amateur
33:46
the whole though the details but that's how you
33:48
did a cause based market and he didn't have
33:50
anything like that snare the sad thing was that
33:52
he was don't into a lot of causes it
33:55
was very humble no one knew he was doing
33:57
that was and i was going will hate just
33:59
tell people the things you stand for and
34:01
I bet you that other people
34:04
would come to
34:06
your aid and would be sympathetic
34:08
or empathetic to that cause. He
34:11
worked with kids with some disabilities and all
34:14
he did was share his story about how he dealt
34:17
with a family who had physical
34:19
disabilities and he shared how he gave
34:21
money and percentage of the profits back to these causes
34:24
and you would not believe how many
34:26
people, I mean I bet you 5
34:28
or 10% of the customers said the
34:30
reason why I choose to have soccer
34:32
classes here is because he stands
34:34
for a cause that is close to my heart.
34:36
Wow. So you have to find a cause that
34:38
you are passionate about that the media would also
34:40
want to consume. We have trainings on how to
34:42
make a press release and those kind of things.
34:45
Excellent. Alright, up next here
34:47
number 12. He also did not
34:49
have a file organization or an
34:51
existing nomenclature rules in place. Let
34:55
us break that down. Back in the 80's
34:57
when this song let it whip was going on. How
35:03
did it go? Sing it for me. Well whip
35:05
it, this is it right here. This is kind of when you had
35:07
quad skates back in the day. We would go roller skating with the
35:09
4 wheels on it back in the day. People
35:12
had a typewriter right? Oh yeah. They had
35:14
a computer that was super slow. So
35:16
how you save the digital file did not matter
35:18
right? Because this is how you would save it.
35:20
Back in the 80's you would go ahhhhh and
35:23
your computer was like $8,000 and it was like the size
35:26
of a garage. You would save something and it would just be
35:28
meh. You
35:30
had a typewriter. Remember the typewriter? You would type and you would get
35:32
to the end of the thing and you would hit it over and
35:34
you would just keep typing. If you ever made a mistake you would
35:36
get the little white out on it. It is ridiculous. So
35:39
that world is gone right? Well a lot of
35:41
us entrepreneurs are still old school. I mean
35:43
if you are watching this right now and you
35:46
are wearing quad skates. You know I mean
35:48
this weekend you are like hey babe you are talking to your wife and
35:50
she is like what do you want to do this weekend? You say why
35:52
don't we go out to the roller skating rink and I got my quad
35:54
skates on and we are going to. There is
35:56
actually a group of roller skaters in
35:59
Mission Beach, California. The dancers, the dancers?
36:01
Yeah, they meet up there. We'll put a picture of
36:03
them on the screen. But if
36:05
you're, I'm just telling you, if your file
36:07
naming system hasn't been updated
36:09
since the 80s or maybe
36:11
you don't have a system at all, or it's
36:13
weird, we have very specific trainings on Thrive 15
36:15
on how to actually organize your
36:18
files correctly. But file nomenclature, how you
36:20
name things is super important. So if
36:22
you said to me, this just happened
36:24
last week. Tell me. My
36:26
father, he has ALS, and my mom
36:29
is reaching out to me because my father unfortunately is
36:31
going to pass away soon. So my mom said to
36:33
me, she says, do you have
36:36
that photo of dad
36:38
with the girls when they were dancing? My
36:40
dad asked for the little girls to put
36:42
on their wedding dresses or kind of dance, they dressed up
36:45
like they're in wedding dresses so he could dance with them,
36:47
kind of maybe see them on the day of their
36:49
wedding kind of thing. And it kind of hits them. That's special.
36:51
And so my mom said, do you have the photos?
36:54
So I go, well, well. Because
36:56
everyone in the family always asks me, do you have
36:58
the photos? Yeah. I mean, hey, do you
37:01
know where the insurance policy is? Yeah. Do
37:03
you know where your tax return is in 2015? Yeah.
37:05
Hey, where's the EIN? Right
37:07
here. Where's your employee identification number?
37:10
Right here. Hey, where's the PR kit? Right
37:12
here. So whether it's a deep thing
37:14
in business, a lot of it can be the difference of life and
37:16
death. I mean, the wedding business. So
37:18
true. If you can't find the girls' photos and
37:20
you took her wedding photos, that's bad for the
37:22
haircut business. You can't find... Seriously, if
37:24
I can't organize the checklists and
37:27
I can't train my staff, you wouldn't believe
37:29
how many business owners don't have their passwords
37:31
saved anywhere. They don't know their checklists. They
37:33
don't know. So I'm just saying, this guy, we
37:35
asked him on a scale of one to 10 and he goes, I have
37:38
no idea where any of my digital files are. Some are on my
37:40
laptop. Some are on Google
37:42
Drive. Some are on a computer.
37:45
What do you recommend? What do you recommend?
37:48
I would recommend specifically that you use Dropbox.
37:50
Okay. I would recommend that you set up with your premium
37:52
plan, whatever they call it now. And I would
37:54
recommend that you would use a file
37:57
nomenclature system where you label your marketing
37:59
folder. as one dash marketing
38:01
will put some what will do is will
38:03
do a screenshot okay of how we save
38:05
file so you can see it but I
38:07
would highly recommend that you follow a linear
38:09
specific system for file naming and that you're
38:11
not just doing by default drifting you're not
38:13
just randomly doing whatever even wherever whenever in
38:15
its everyone on your team does it the
38:17
same way like freak out about it like
38:20
it has to happen seriously so
38:22
so true alright here next he
38:25
did not have a talent recruitment
38:27
and scripted job posting in in
38:30
acquiring responding or interviewing process in place
38:32
and I won't worry out on this
38:34
because we have some great training coming
38:36
up on this later in in our
38:38
series here yeah but every
38:40
week your your employees your teammates your
38:43
members your contractors whatever they are your
38:45
your teammates they are the lifeblood
38:47
of your organization and you have to do recruitment
38:50
every week because let's say you have
38:52
a really really really good employee really
38:55
good teammate yeah I mean
38:57
it's a tour of duty I mean maybe the guy
38:59
wants to get married and in moved New York maybe
39:02
the guy wants to be with you forever maybe
39:06
the guy all the sudden he's going through some personal problems
39:08
and wants to move on maybe the guy want me you
39:11
don't know you need to have a
39:13
recruitment valve accrument system so that you always
39:15
have an inbound pipeline of new people yeah
39:17
he had no system for doing that and
39:19
you really should have a weekly interview you
39:22
step on going job posts it's something you
39:24
do every day and I recommend you only
39:27
don't do your weekly recruiting processes on the
39:29
weeks where you don't want to be successful
39:31
so the week for you say I do
39:34
not want to be successful that's the week
39:36
where you just don't do it mmm
39:38
mmm you're saying that's powerful yeah all right he
39:41
also didn't have an ongoing training program set in
39:43
place for his staff okay anytime someone would come
39:45
and work for the guy I touched on a
39:47
little bit earlier yeah they would say well coach
39:50
what do I do and he's like what we
39:52
want to do out there you want to bring
39:54
intensity and passion I remember hearing that
39:56
every time I was Just curious you would you
39:58
want to bring intensity? Her
40:00
the every time a d were like paint
40:02
what does that mean about it's I would
40:05
sit around like do you know what the
40:07
coach means that he got I have no
40:09
to restore Uma and he would go back.
40:11
Listen seriously I'm never the surface the situation
40:13
he's gonna discussed His poor guy Trevor Trevor
40:15
A. Current. Head. Coach
40:17
or like take forever. I. Want some
40:20
intensity? Or right and I want
40:22
you to bring compassion. As a travers is
40:24
I don't know they don't in several Would
40:26
promise I will coach what drills the want
40:28
us to do State: I'm not going to
40:30
put. On not gonna make you be
40:32
a robot here but I want you to bring some
40:34
passion. Okay, While because you need
40:36
to bring some money it's a passionate wicked was
40:39
clueless. more think the coats had no clue how
40:41
to train other coaches and therefore the kids that
40:43
they were coaching had no i you they're doing
40:45
So we had to build a system and now
40:47
they're was of. We build a system for the
40:50
set warm up some like how to warm up
40:52
kids, what specific drills to do, how long they
40:54
should take all I can check with the rights
40:56
or it's. Maximum. Number Fifteen,
40:58
He was not been intentional
41:01
about developing any banking relationships
41:03
or friendships with those who
41:05
have the ability to invest
41:07
in businesses. Forget why is
41:09
important But years ago, two
41:11
thousand and. Six
41:14
Seven yes I'm thirty five now so everything seems
41:16
like the other day I keep saying be other
41:18
day but it was like ten years ago. Us
41:20
But you know I'm seriously we a double us
41:23
Rita one of our our our hosts the are
41:25
no doubt that herb a dip like hurt her.
41:27
Niece who I think is nine or ten
41:29
I think she was ten cities our teacher
41:31
is that right stasi a teacher. I thought
41:34
she was nine and as well as I
41:36
know she actually l prodigies actually graduated in.
41:38
She's a full teacher of us. I got
41:40
little kids like in some weird like know
41:43
she's a real the spontaneous that into hadn't
41:45
sixteen seven or was I wanted to buy
41:47
a party rental company bigger than unless you're
41:49
a moron. you want to part with all
41:51
of your cash to buy a business. What
41:54
you want to do. You want to leverage
41:56
your position and you want. to buy
41:58
a business any want to limit the
42:00
amount of cash you put into it so you have
42:02
money left in reserve so when things go bad you're
42:04
not up a creek. So I
42:06
went to the bank and the banker, his name
42:08
was Derek and I've known Derek for a decade.
42:11
I've deposited money at his bank for a decade.
42:13
I used to call the number 499 whatever
42:16
the heck it was and I would call every Monday
42:18
and transfer money. I'd meet him all the time. So
42:20
I said Trevor I would like to get a bank
42:23
loan and Trevor said no problem. All
42:25
I need is your updated P&L and 20% down and
42:27
we'll get it done. So I went into the bank,
42:29
I gave him my P&L and I got a loan. What's
42:32
P&L? Profit and loss statement,
42:34
balance sheet, various things. We have
42:36
trainings on how to do that by the way. But I went in and
42:38
you know what I see a lot of entrepreneurs doing in this guy's case?
42:40
He was banking at Bank of America and
42:43
Chase. No disrespect for Chase or Bank of America.
42:46
AP Gianini, the high
42:48
school dropout who started Bank of America is one of my
42:50
heroes. But no one at
42:52
the bank knew him because he never built a relationship. So
42:55
he was trying to get money to grow and
42:57
the banks were going who are you?
43:00
I am coach such and such, I deposit money every week.
43:02
And the bank people were like do we
43:04
know you from somewhere? Yeah my name is
43:07
on the deposit slip that I drop in
43:09
your window. Just a name. But relationships, I'm
43:11
just trying to explain this to you. When
43:14
you're trying to borrow money, the
43:16
banks look for three things. They look at
43:18
your credit history, they look at your ability to
43:20
pay back the loan or collateral and they look
43:22
at you and they're like if
43:24
you are a disaster, we don't like you, we don't know
43:26
you, then we're not going to lend to you. That's as
43:29
deep as it gets. And so I encourage everyone to be
43:31
intentional to make sure you go by the bank and shake
43:33
their hands and say what's up? Talk
43:36
to them, how you doing? So I get calls all the time
43:38
from my bank, there's a lady named Candy up there. Candy will
43:40
call Clay Clark, what's up? And I always take the extra time
43:42
to go Candy, how are you? And she goes I'm busy all
43:44
the time. You know she's busy too but I'm sure. Candy, I'm
43:46
doing great, how are you? Clay, I'm doing great.
43:48
Can I get some extra suckers? She goes for the kids?
43:51
No, for me Candy. Half dozen
43:53
for me. And I come by and it's a way on
43:55
a Friday I usually go by before the way home. Just to kind
43:57
of talk with her and talk to the
43:59
people there. What's up guys, how are you doing? Because that's
44:01
how you get things done. Wow, thanks for
44:03
sharing that's powerful. Boom. Yeah,
44:06
that's what I do here. Number 16, he
44:08
was not doing anything intentionally to become a
44:10
leader that his employees would follow. Well,
44:13
this right here is the unfortunate truth
44:15
of entrepreneurship. I think I have my
44:17
little unfortunate truth button here. This is
44:19
the one that, here it is. No,
44:24
the big deal is not under door number
44:27
two. Here's the deal. If
44:29
you are an idiot, people
44:31
know. You
44:34
know what I'm saying? If you, in
44:36
this particular person's case, he's a good
44:38
person, but he dressed like he was
44:40
homeless most of the time. Just coach? Oh
44:44
yeah. And he would usually get to practice
44:46
at the same time the kids did. The
44:48
kids are getting out there, the practice starts
44:51
at five, and the coach is scrambling
44:53
around asking parents, hey, hey, Paul, hey, Carl, what's going
44:55
on? Can you guys put me set up some cones
44:57
here? We'll get started. The parents are thinking,
45:00
you freaking jerk. We're paying you $100 something a month. Why
45:04
are you getting here when we're getting here?
45:06
And he's like, hey, hey guys. Well, hey, I'll tell you
45:08
what. Today
45:11
we're going to do a drill. I like to call it, and you
45:13
know he's making it up. I
45:15
call this drill the old
45:17
weave drill. And it has
45:20
three things that everyone needs to know.
45:24
Teamwork. Teamwork and
45:26
more teamwork. Yeah, and they kind of make him
45:28
up on the front. And people, but his staff,
45:30
as he started hiring people, people who were, I
45:33
mean, third graders like, this guy's awesome. He's got
45:35
his three, every week he's like,
45:37
guys, I have three rules for success there. And
45:40
we just make him up. And the third graders
45:42
are like, we're not worthy. This guy's awesome. But
45:44
the parents are going, this guy's probably a disaster.
45:46
He's probably living with his mom right now, and
45:49
he's probably living, you know, I'm just serious. He's
45:51
probably living in his car. He's probably not real. And so the
45:54
employees who start working with him are starting to go, you
45:57
don't know what you're doing. You know, they're
45:59
not maybe saying it, but they're saying it. thinking it. Sure.
46:02
And so you have to be the kind of person that
46:04
you would follow. Yeah. So it's really
46:06
hard because people will hold you accountable and hold you
46:08
to a high standard and no one's perfect and we
46:10
all need to improve. I need to improve. We all
46:12
need to improve. But you have to really, really hold
46:14
yourself accountable to a certain high standard when you're in
46:17
business. Absolutely. Because you
46:19
want to become that leader worth following and that's very important.
46:21
It's tricky. JT,
46:23
do you know what time it is? Um,
46:25
4-10. It's
46:28
TiVo time in Tulsa, Oklahoma baby.
46:30
Tim TiVo is coming to Tulsa,
46:32
Oklahoma June 27th and 28th. We've
46:36
been doing business conferences here since 2005.
46:39
I've been hosting business conferences since 2005. What
46:42
year were you born? Dude,
46:45
I've been hosting business conferences since you were
46:47
10 years old, but I've never had the
46:49
two time Heisman award winning Tim TiVo come
46:52
present. And a lot of people, you know,
46:54
if I followed Tim TiVo's football career on
46:56
the field and off the
46:58
field and off the field, the guy's been just as
47:00
successful as he has been on the field.
47:03
Now the big question is JT, how does he do it? Well,
47:07
they're going to have to come and find out
47:09
because I don't know. Well, I'm just saying, Tim
47:12
TiVo is going to teach us how he organizes
47:14
his day, how he organizes his life, how he's
47:16
proactive with his faith, his family, his finances. He's
47:18
going to walk us through his mindset that he
47:20
brings into the gym, into business. It is going
47:22
to be a blasty blast in Tulsa, Jerusalem. Also
47:25
this is the first Thrive Time Show
47:28
event that we've had where we're going
47:30
to have a man who has built
47:32
a hundred million dollar net worth. Wow.
47:35
He'll be presenting. Now we've had a couple of presenters
47:37
that have had a billion dollar net worth in
47:40
some like a real estate sort of things. Yeah.
47:43
But this is the first time we've had
47:45
a guy who's built a service business and
47:47
he's built over a hundred million dollar net
47:49
worth in the service business. It's the yacht
47:51
driving, multi-state living guru
47:53
of franchising. Peter Tonton will be
47:55
in the house. This is the
47:57
founder of Snap Fitness, the guy
47:59
behind nine-round boxing he's gonna be here
48:01
in also russell also russell of oklahoma
48:04
june 27th and twenty eight gatie
48:06
why should everybody want to hear what
48:08
peter taunton has to say i'll continue
48:11
credible he's just a fountain of knowledge
48:13
he's off of his uh... inspired
48:15
me listening to him talking not only that he
48:17
also has uh... he practices what he teaches so
48:19
he's a real teacher is not a feature like
48:21
business school teachers so you gotta come learn from
48:23
also let me tell you something i don't get
48:26
this wrong because i get it wrong uh...
48:28
sort of a state used to prove that up by
48:30
the so michael v this is michael
48:32
v he's going to be coming he
48:34
said who was my colivians i don't
48:37
get this wrong this is the p
48:39
r consultant of choice for michael jackson
48:41
well print for nike for charlton heston
48:43
for nancy garrigan thirty four grammy award
48:45
winners forty three new york times best-selling
48:47
authors he's represented including pretty much everybody
48:49
you know who's been a super celebrity
48:51
this is michael v a good friend
48:54
of mine he's gonna come and talk
48:56
to you about personal branding and the
48:58
mindset needed to be super successful the
49:00
lineup will continue to grow we have
49:02
the hit christian reporting artist holding dixon
49:04
in the house people holding
49:07
dixon yet michael
49:11
christian music holding dixon's going to be in the
49:13
house performing the wonderful continue to grow each
49:16
and every day we're gonna add more and
49:18
more speakers to this all-star lineup but i've
49:20
heard everybody out there today it
49:22
does today go to drive time
49:24
show.com drive time show.com it
49:27
might be saying well how do i do it i'm
49:29
gonna write you a bit of work he's gonna thrive time show.com
49:31
let's go there now we're doing the proper going to
49:33
try to learn that right now and
49:35
you go through time to talk about you click on
49:37
the business conferences button and you click on
49:39
the request tickets button right there uh... the way
49:42
i do our conferences we tell people two hundred fifty dollars
49:44
to get a ticket yet or whatever
49:46
price that you could afford and
49:48
the reason why do that is i grew up without money uh...
49:51
jt you're in the process of building
49:53
a super successful company uh... yeah
49:55
you start out with a million dollars in the bank account
49:58
no i did not know denied getting any
50:00
loans, nothing like that, did not get an
50:02
inheritance from parents or anything like that. I
50:05
had to work for it and I'm super grateful I came to
50:07
a business conference. That's actually how I met you, met Peter Ton
50:09
and I met all these people. So if you're
50:11
out there today and you want to come to our workshop, again, you
50:13
just got to go to thrivetimeshow.com. You might
50:15
say, well, when's it going to be? June 27th and 28th. You
50:18
might say, well, who's speaking? We already covered that. You
50:20
might say, where's it going to be? It's going to
50:22
be in Tulsa, Jerusalem, Oklahoma. What is it? Tulsa, Jerusalem.
50:26
I'm really trying to rebrand Tulsa as Tulsa,
50:28
Jerusalem, sort of like the Jerusalem of America.
50:31
But if you type in thrivetimeshow in jinks, you can
50:33
get a sneak peek or a look at our office
50:35
facility. This is what it looks like. This
50:37
is where you're headed. It's going to be a blasty
50:40
blast. You can look inside, see the facility. We're
50:42
going to have hundreds of entrepreneurs here. It
50:44
is going to be packed. Now, for this particular
50:46
event, folks, the seating is
50:48
always limited because my facility isn't
50:50
a limitless convention
50:52
center. They're coming to my actual home office. And
50:55
so it's going to be packed. So
50:57
when June 27th and 28th, who? You?
51:00
You're going to come. Who? I'm talking
51:02
to you. And again,
51:05
you can name your price. We tell people
51:07
it's $250 or whatever price you can afford.
51:09
And we do have some select VIP tickets,
51:11
which gives you an access to meet some of the
51:13
speakers and those sorts of things. And those tickets are
51:15
$500. It's a
51:17
two-day interactive business workshop over 20
51:20
hours of business training. We're going to give you
51:22
a copy of my newest book, The Millionaire's Guide
51:24
to Becoming Sustainably Rich. You're going to leave with
51:26
a workbook. You're going to leave with everything you
51:28
need to know to start and grow a super
51:30
successful company. It's
51:33
practical. It's actionable. And it's Tebow Time right here
51:35
in Tulsa, Jerusalem. Get those tickets today at thrivetimeshow.com.
51:37
Again, that's thrivetimeshow.com. Hello, I'm Michael Levine. And
51:42
I'm talking to you right now
51:45
from the center of Hollywood, California,
51:47
where I have represented over the last 35 years
51:49
58 Academy Award winners,
51:51
34 Grammy Award winners, 43 New
51:56
York Times bestsellers. I've
51:59
represented a lot of people. of major
52:01
stars and I've worked
52:03
with a lot of major companies and
52:06
I think I've learned a few things about
52:08
what makes them work and what makes
52:10
them not work. Now why
52:13
would a man living in Hollywood,
52:15
California in the beautiful sunny weather
52:17
of LA come
52:19
to Tulsa because last year I
52:21
did it and it was damn exciting. Clay
52:24
Clark has put together an
52:26
exceptional presentation,
52:29
really life-changing and
52:31
I'm looking forward to seeing you there. I'm Ryan
52:33
Levine, I'll see you in Tulsa. James,
52:37
did I tell you my good friend
52:39
John Lee Dumas is also joining us
52:41
at the in-person two-day interactive thrive time
52:43
show business workshop. That Tim Tebow and
52:45
that Michael Levine will be at the,
52:47
have I told you this? You
52:49
have not told me that. Oh he's
52:52
coming all the way from Puerto Rico.
52:54
This is John Lee Dumas, the host
52:56
of the chart topping eofire.com podcast. He's
52:58
absolutely a living legend. This guy started
53:00
a podcast after wrapping
53:03
up his service in the United States
53:05
military and he started recording this podcast
53:07
daily in his home to the point
53:10
where he started interviewing big time folks
53:12
like Gary Vaynerchuk, like Tony Robbins and
53:14
he just kept interviewing bigger and bigger
53:16
names putting up shows day after day
53:18
and now he is the legendary host
53:20
of the EOFire podcast and he's traveling
53:23
all the way from Puerto Rico
53:25
to Tulsa, Oklahoma to attend the
53:27
in-person June 27th and 28th thrive
53:30
time show two-day interactive and he's a good
53:32
show. If you're there and you're looking for
53:34
a podcast, a broadcast you
53:38
want to get in, you want to improve your marketing
53:40
if you ever want to improve your marketing, your planning
53:42
if you ever want to increase your sales, you
53:44
want to come to the two-day interactive June 27th and
53:47
28th thrive time
53:49
show Business Photoshop featuring Tim Tebow,
53:51
Michael Levine, Bradley Dumas and countless big
53:54
time super successful entrepreneurs. It's going to
53:56
be life changing, keep your tickets right
53:58
now. To drive,
54:00
time, show, jack o'clock When the morning childrenil
54:05
arrival Everything
54:09
is ro Large
54:12
when there are 3 strikes
54:15
I will go for this
54:17
This moment we only but
54:21
it is not necessary to
54:24
bewheere To see these people
54:26
I ride with This
54:28
moment we only Drive,
54:34
time, show, 2 day interactive business working
54:36
hard for the world's highest rated and
54:38
most reviewed business workshops Because we teach
54:40
you what you need to know to grow
54:44
You can learn the even, important, important,
54:46
important system for doctors and doctors and
54:48
doctors used over and over to start
54:50
and grow some certain weapons You
54:52
can get into the specific steps on what
54:54
you need to do to optimize your website
54:56
We teach you how to fix your conversion
54:59
rate We're going to teach you how to do
55:01
a social media marketing campaign that works How do you
55:03
raise cash? How do you get small business love? We
55:06
teach you everything you need to know here during a 2
55:08
day, 15 hour workshop It's
55:11
hard to know You work every day
55:13
in your business For 2 days you can skate and
55:15
work on your business and build these product systems
55:17
So now you can have a successful company
55:20
which is what the time frame and the financial freedom that you
55:22
just You're going to leave your
55:24
guys motivated but you're also going to leave your
55:27
talent The reason why I
55:29
build these workshops is because as an entrepreneur
55:31
I always wish I had this and
55:34
because there wasn't anything like this I
55:36
would go to these motivational seminars No
55:38
money down, real estate, Ponzi scheme, get
55:40
motivated seminars and they would never teach
55:42
me anything It was like you went
55:44
there and you paid for the chocolate
55:46
Easter Bunny but inside of it was
55:48
a hollow nothingness and I wanted the
55:50
knowledge and they were like, oh but
55:52
we'll teach you the knowledge after our
55:54
next session and the
55:57
great thing is we have millions of dollars every
55:59
year teach you what you need to
56:01
know. There is no one in the back of the room
56:03
trying to sell you some next big get
56:05
rich quick, walk on hot coals product.
56:08
It's literally we teach you brass packs, specific
56:10
stuff you need to know to learn how
56:12
to start and grow a business. I
56:15
encourage you to not believe what I'm saying and
56:17
I want you to Google the
56:19
Z66 auto auction. I want you to
56:22
Google elephant in the room. Robert
56:25
Zeller in association, put them up
56:27
and say, we're getting successful because
56:29
they're geniuses, we're forming
56:31
successful because they have improvements and you
56:33
do that research, you'll discover that
56:35
the same systems that we use in our own business
56:37
can be used in your business. Come
56:40
to Tulsa, book a ticket and I guarantee you
56:42
that you can invest in business workshops every year
56:44
and we can give you your money back if you
56:47
don't want it. We built this facility for you and what's
56:49
not in this heat. And
56:54
now you may be thinking, what does it actually cost to
56:56
attend an in person two day interactive thrive
56:58
time show business workshop? Well, good news. The tickets are
57:00
$250 or whatever price that you can afford. What? Yes,
57:02
they're $250 or whatever price you can afford. I grew
57:08
up without money and I know what it's like to live without money. So
57:10
if you're out there today and you want
57:12
to attend our in person two day interactive business
57:14
workshop, all you got to do is go to
57:17
thrivetimeshow.com to request those tickets. And if you can't
57:19
afford $250, we have scholarship
57:21
pricing available to make it affordable for you.
57:50
So I'm going to start with a little guest today. A definition
57:52
of intelligence is if you agree with
57:55
me, you're intelligent. And so this gentleman
57:57
is very intelligent. on
58:00
this show before also, but
58:02
very seldom do you find somebody who lines up
58:04
on all counts as Mr.
58:06
Clay Clark. He's a friend of a good
58:09
friend, Eric, Eric Trump, but
58:11
we're also talking about money, bricks, and how screwed
58:13
up the world can get in a few and
58:16
a half hour. So, Clay Clark
58:18
is a very intelligent man, and
58:21
there's so many ways we could take this thing, but
58:24
I thought since you
58:26
and Eric are close, Trump, what
58:30
were you saying about what Donald, who's
58:33
my age, and I can say or cannot say? Well, first
58:35
of all, I have to honor you, sir. I want to
58:37
show you what I did to one of your books here.
58:40
There's a guy named Jeremy Thorn,
58:43
who was my boss at the time. I was 19
58:45
years old, working at Faith Highway. I had a job
58:47
at Applebee's Target and Direct TV, and he said, have
58:49
you read this book, Rich Dad, Poor Dad? And I
58:52
said, no. My
58:54
father, may he rest in peace, he
58:56
didn't know these financial principles. So, I started reading
58:58
all of your books and really devouring your books,
59:00
and I went from being an employee to self-employed
59:02
to the business owner to the investor, and I
59:04
owe a lot of that to you. I just
59:07
wanted to take a moment to tell you thank
59:09
you so much for allowing me to achieve success.
59:11
I'll tell you all about Eric Trump. I just
59:13
want to tell you thank you, sir, for changing
59:16
my life. Well, not only that,
59:18
Clay, thank you, but you've become an
59:20
influencer. More than
59:22
anything else, you've evolved into an influencer where
59:25
your word has more and more power. So, that's why
59:27
I congratulate you on
59:29
becoming. Because, as you know, there's a
59:31
lot of fake influencers out there, or bad
59:34
influencers. Yeah. So, anyway, I'm
59:36
glad you and I agree so much, and thanks for
59:38
reading my books. Yeah. That's the
59:40
greatest thrill for me today. Not
59:43
thrill, but recognition is when people,
59:45
young men especially, come up and say,
59:47
I read your book, The Change
59:49
in Life. I'm doing this, I'm doing this, I'm doing
59:51
this. I learned at the
59:53
Academy at Kings Point in New York, Akta
59:57
non verba. Watch what
59:59
a person does. Not what
1:00:01
they say. The
1:00:31
linear workflow. The linear workflow for us and
1:00:33
getting everything out on paper and documented is
1:00:35
really important. We have
1:00:37
workflows that are kind of all over
1:00:39
the place. So having linear workflow and
1:00:41
seeing that mapped out on multiple different
1:00:43
boards, it's pretty awesome. That's really
1:00:46
helpful for me. The atmosphere
1:00:48
here is awesome. I
1:00:50
definitely just stared at the walls figuring out
1:00:52
how to make my facility look like this
1:00:54
place. This place rocks. It's
1:00:56
invigorating. The walls are super... It's
1:00:59
just very cool. The atmosphere is cool.
1:01:01
The people are nice. It's a pretty cool place to
1:01:03
be. Very good learning atmosphere.
1:01:06
I literally want to model it and steal everything
1:01:08
that's here at this facility and
1:01:10
basically create it on our facility. Once
1:01:19
I saw what they were doing, I knew I
1:01:21
had to get here at the conference. This is
1:01:23
probably the best conference which I've ever been to
1:01:26
in over 30 years of business. You're not bored.
1:01:28
You're waiting for the whole time. It's not pushing.
1:01:31
I'm trying to tell you a bunch of
1:01:33
things. I was looking to learn how to
1:01:35
just get control of my life, my schedule.
1:01:37
It's a step toward this one.
1:01:39
Having a problem making a change in the
1:01:41
way that it is in change in the way
1:01:43
that it's all set in your
1:01:46
life. And just really implementing and
1:01:48
sticking with the program. It's really
1:01:50
lively. They're pretty friendly and healthy.
1:01:53
Very welcoming. I attended a conference a
1:01:55
couple months back and it was
1:01:58
really the best business conference I've ever had. In
1:02:00
the workshop I learned a lot about time management, really
1:02:03
prioritizing what is the most important. The
1:02:06
biggest takeaways are you want to take
1:02:08
a step-by-step approach to your business. Whether
1:02:10
it's marketing, one of those three marketing
1:02:12
tools that you want to use, to
1:02:14
human resources. Some of the most successful
1:02:16
people and successful businesses in this town,
1:02:19
their owners were here today because they wanted
1:02:21
to know more from Clay and I found
1:02:23
that to be kind of fascinating. The most
1:02:25
valuable thing that I've learned is diligence. That
1:02:28
businesses don't change overnight. It
1:02:30
takes time and
1:02:32
effort and you've got to go to
1:02:34
the ups and downs of getting it to where
1:02:36
you want to go. He actually gives you the
1:02:39
road map out. I was stuck, didn't know what to
1:02:41
do and he gave me the road map out step-by-step.
1:02:43
We've set up systems in
1:02:45
the business that make my life
1:02:47
much easier. Allow me some time
1:02:49
freedom. Here you can ask any
1:02:52
question you want, they guarantee it
1:02:54
will be answered. This conference motivates
1:02:56
me and also gives me a
1:02:58
lot of knowledge and tools. It's
1:03:00
a huge difference for everybody.
1:03:04
It's amazing. It's
1:03:06
something everybody knows. But if you
1:03:08
don't do it, you have to keep
1:03:11
moving groups and it's just going
1:03:13
to approach the next stage. The most
1:03:15
notable thing is the income increase
1:03:17
that we've had. It's been super
1:03:19
fun, super motivating. I've been
1:03:21
here before but I'm back again because it motivates me.
1:03:24
Your competition is going to come eventually or try to
1:03:26
pick up the tactics. So you
1:03:28
better, if you don't, somebody else will. I'm
1:03:31
Rachel with TipTopK9 and we just want to give
1:03:33
a huge thank you to Clay Vanessa Clark. Hey
1:03:35
guys, I'm Ryan with TipTopK9. Just
1:03:37
want to say a big thank you to
1:03:39
Thrive15. Thank you to Make Your Life Epic.
1:03:42
We love you guys. We appreciate you and
1:03:44
really just appreciate how far you've taken us. See
1:03:46
you in our own house. See
1:03:49
you in the next video. This
1:04:00
is my old van and our old
1:04:02
school marketing and this is our
1:04:04
old team and by team I
1:04:06
mean it's been another game. This
1:04:15
is our new van with our new
1:04:17
marketing and this is our new team. We
1:04:20
went from 4 to 14 and I took the
1:04:23
vehicles out. We worked with several different
1:04:25
business coaches in the past and they
1:04:27
were all about helping Ryan sell
1:04:29
better and just teaching sales which
1:04:31
is awesome. Ryan is a really
1:04:33
great salesman and we didn't need
1:04:35
that. We needed somebody to help
1:04:37
us get everything that was in
1:04:39
his head out into systems, into
1:04:41
manuals and scripts and actually build
1:04:43
a team. So now that we have systems
1:04:45
in place we've gone from 1 to 10 locations
1:04:48
and only a year. In October 2016 we
1:04:50
grossed 13 grand for the whole month. Right
1:04:54
now it's 2018 the month of October. It's
1:04:56
only the 22nd. We've already grossed a little
1:04:58
over 50 grand for the whole month
1:05:01
and we still have time to go. We're
1:05:03
just thankful for you, thankful for Thrive and
1:05:05
your mentorship and we're really thankful that you
1:05:08
guys have helped us to grow a business that
1:05:10
we run now instead of the business running us.
1:05:12
Just thank you, thank you, thank you, 10,000. So
1:05:14
we really just want to thank you
1:05:16
Clay and thank you Vanessa for everything you've done,
1:05:18
everything you've helped us with. If
1:05:29
you decide to not attend the Thrive
1:05:31
time workshop you're missing out on
1:05:33
great opportunities. The
1:05:37
atmosphere is very lively. You can feel the energy as soon
1:05:39
as you go into the dorm. It's
1:05:44
really going to be
1:05:46
a very good evening.
1:05:52
If you decide not to come you're missing out on
1:05:54
an opportunity to grow your business. I
1:05:57
love the environment. I love the
1:05:59
way that Clay. says, teaches, it's a
1:06:01
way that not only allows me to
1:06:03
comprehend what's going on, but he explains
1:06:05
it in a way to where it
1:06:07
just makes sense. The SEO optimization, branding,
1:06:09
marketing, and more in the last
1:06:11
two days have I had the
1:06:13
entire four years of college. The
1:06:24
most valuable thing that I've learned, marketing is
1:06:26
key. Marketing is everything. Making
1:06:28
sure that you're branded accurately and clearly.
1:06:30
We have a lot of business using
1:06:32
Google. We use and it's good how
1:06:34
to optimize our names through our website also.
1:06:37
Helpful with a lot of
1:06:39
marketing, search engine optimization, helping
1:06:42
us really rank high in Google. The
1:06:45
biggest thing I needed to learn
1:06:47
was how to build my foundation,
1:06:49
how to systemize everything and optimize
1:06:51
everything, build my SEO. How to
1:06:53
become more organized, more
1:06:55
efficient. How to make sure the business is
1:06:57
really there to serve me. Group
1:07:09
interviews and awards. It really felt
1:07:11
like we were held to love each other
1:07:13
for a group interview. It's really limiting because
1:07:15
you're able to really find the people that
1:07:17
would really be the best people. It really
1:07:19
stands out how to hire people, how to
1:07:21
do a team of resources, a lot of
1:07:23
marketing, and overall the
1:07:25
cost to structure the business, how it works
1:07:28
for me, and also then how that can
1:07:30
translate into working better for my clients. One
1:07:38
hour of doing your business
1:07:40
is real critical if I'm going
1:07:42
to grow, change. Everybody
1:07:45
teaches you how to navigate through those things. And not
1:07:47
only find freedom, but find your purpose in your business
1:07:49
and find the touches of all the other people that
1:07:51
directly affect you as well. Everybody
1:07:53
needs a 10 to the cover because
1:07:55
you get off the road and you see that it's real.
1:08:00
you
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