When you run an agency, creative shop, or any service-based business, you will come up against a client that doesn't want to pay their invoice. It's not if but when. Sometimes you can see it coming, most times you can't. So what do you do about it when your invoices sit unpaid? What's the process for recovering your fees?

Join Sophy Francis from Element Global and me as we explore our experiences of chasing non-paying clients. We've both been through the mixer with non-paying clients and ended up winning through the County Court system. If you are currently chasing payment, you can learn a thing or two from our experiences about what to do next. If you're in the fortunate position of not yet having ti fight to get paid, have a listen. It will help you prepare for the inevitable. And it is inevitable (if you provide any credit to your clients).