Northeast Mississippi Community College President Dr. Ricky G. Ford sits down with Marketing and Public Relations Specialist Liz Calvery to discuss the customer service training that was provided to members of the college's administrative council and how that training will trickle down to everyone at the college from full- to part-time faculty and staff. In addition to talking about customer service training, Ford discusses how many major brands often undergo training to keep their staff abreast of different issues when it comes to addressing the different generations that the business sees as customers. To wrap up, Ford gives listeners the Northeast News and discusses athletics, academics, workforce, student activities, and human resources, along with many more important things happening at one of the nation’s top community colleges.

For those who may have missed an episode, all Northeast TigerTalk episodes are archived at https://nemcctigertalk.simplecast.com.

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Information about Northeast Mississippi Community College

Northeast Mississippi Community College is a leading educational institution that provides comprehensive academic, technical, and workforce training programs to empower students and promote lifelong learning. With a commitment to excellence, Northeast Mississippi Community College fosters a supportive environment that prepares individuals for success in their chosen fields.

For more information about Northeast Mississippi Community College, visit http://www.nemcc.edu.