It’s no secret that planning a trip involves numerous details. It's easy for small things to fall through the cracks, potentially impacting the overall client experience. Ashlyn Puckett, Tique’s workflow guru who previously served as a client experience manager for a host agency, walks through how to audit a trip prior to travel in order to minimize risk of errors and oversight.
According to Ashlyn, there are four main points to auditing a trip: the itinerary creator, airfare details, hotel preparation, and back-office tasks. Learn how these auditing practices can save you from headaches, ensure a seamless travel experience, and ultimately boost client satisfaction!
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Today we will cover:
Episodes Mentioned:
56. The Benefits Of Working With A Wholesaler with Melissa Krueger
59. What Details Your DMC And Hotel Wish They Knew with George Eliades
53. Demystifying Selling Travel Insurance with Susan Barbanel
THE LEGAL PAIGE - Travel industry agreement templates
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