Episode Transcript
Transcripts are displayed as originally observed. Some content, including advertisements may have changed.
Use Ctrl + F to search
0:01
Sometimes the hardest thing to do is to start
0:03
in business , in
0:05
life , in new things , in trying new adventures
0:07
and growth , and particularly
0:10
expanding our businesses or testing
0:12
out new ways to grow . That
0:15
applies to operations , hiring
0:17
, marketing or any aspect
0:20
of growth . We sometimes
0:22
well we know what we need to do or
0:24
the steps we need to do to go there . The
0:27
hardest thing can be starting . So
0:30
thank you for tuning into the start of my
0:32
new growth area . This
0:35
is the Tourism Marketing Australia podcast
0:37
. I'm happy to be here on the first episode
0:40
to welcome you . I am
0:42
your host for this episode and those going forward
0:44
. I am the founder and freelancer
0:47
behind Tourism Marketing Australia . This
0:49
is my operational business that
0:51
specializes in tourism
0:54
travel , outdoor adventure , brand
0:56
development , social media marketing , influence
0:58
marketing , digital marketing , services in
1:00
general , the small businesses
1:02
in the tourism travel space here
1:05
in Australia . My
1:07
name is Kyle Harba and I operate
1:10
from Perth
1:13
. My name is Kyle Harba
1:16
, so
1:22
I'm Kyle Harba and I'm the host
1:24
of Tourism Marketing Australia podcast . It's
1:26
a tourism marketing travel
1:29
brand . I
1:35
want to press stop on this recording and just start again
1:38
, because it's not easy starting
1:41
something new , new growth , but let's
1:43
make it harder and just keep going and
1:46
just put it in and just
1:48
keep , keep at it . So
1:51
I started in tourism
1:53
, let's say , accidentally in 2017
1:56
. I was looking for a new
1:58
job . I just left a sales role and
2:01
I posted out in a Facebook
2:06
group that I was looking for work here in Perth
2:08
. This is where I'm based in Perth , western Australia . That's
2:11
where I call home , and I
2:13
was hit up by Zach Duggan from Peddle
2:15
Perth At the time . Peddle Perth was
2:18
about four , five staff , five
2:20
contractors , a small team in a back
2:22
shed and Zach had brought across
2:24
rickshaws from over East
2:26
and brought them over and trucked them over just
2:29
six months ago . So the
2:31
business was starting out early in the growth area
2:33
of tourism and just setting up its
2:35
own blue ocean
2:37
here in Perth , bringing something
2:39
unique , different , a new , happy experience
2:42
for people and customers to explore and enjoy
2:44
. We faced many challenges
2:46
in the three and a half four years
2:48
I spent working and growing with Peddle Perth
2:50
in just solidifying
2:53
our growth
2:55
and our blue ocean
2:57
strategy of just what is this new
2:59
rickshaw business that we're bringing Zach
3:02
is bringing to Perth . What are we bringing
3:04
here ? So many people were just like unaware
3:08
of what we were offering from the get go . It
3:10
wasn't something that the market
3:12
had seen before . It wasn't something that Perth had seen before
3:14
, and so we had to express
3:16
the value in that . That
3:20
value grew and compounded over
3:22
four years to over six
3:24
years when now Zack has sold the business Petal
3:27
Perth to its new owners and it's begun its
3:29
wonderful second chapter . I
3:32
spent four years there as a
3:34
rider , as a tour operator , as
3:36
a tour manager and as the operations
3:39
manager as well . We
3:41
grew marketing from social
3:43
media to websites , email
3:47
campaigns , influencer
3:49
campaigns , partnerships you
3:51
name it . As we grew out to us , we
3:53
reached out for business partnership and began
3:56
operational partnerships with
3:58
various different stakeholders and business
4:00
owners around Perth , and Intel mingled those
4:02
into our marketing but also
4:04
our tour operations . The
4:07
business saw so many different areas of growth and
4:10
we tried out many different new things over the years , and
4:12
that's really important and that's also why
4:15
I'm here today . That path of tourism , that
4:17
path of delivering great experiences
4:19
for people , captivating people and bringing happiness
4:21
, was something that was just
4:24
really amazing for me and really found that
4:26
to be aligning when
4:28
I ended up now
4:30
in freelancing
4:32
marketing . I took a step away from Petal to
4:34
pursue crypto . I pursued crypto
4:37
as a role in a job
4:39
sense . I'd been a personal investor for a few
4:41
years prior , but I decided
4:43
to move into that space professionally , spent
4:46
a couple of years there professionally trading
4:48
, marketing , consulting , building
4:51
a marketing team
4:53
for a gaming company and
4:56
at the end of last year 2022
4:59
, that chapter concluded
5:01
and I decided to just professionally
5:03
move out of that space and
5:06
just enjoy it personally and
5:08
move back into tourism , because I just
5:11
felt that that was something that I really enjoyed doing
5:13
, working with Petal
5:15
Perth and working with OHAWA
5:19
. I spent six months working with AD from OHAWA
5:21
and built a spin-off tour
5:23
called the Vegan Food Tours
5:25
as a sort of side
5:28
chapter to her exquisite
5:30
brand , and so I developed
5:32
and set up partnerships
5:35
for that tour , executed
5:37
the marketing , built up traction around that
5:39
and then operated the tours myself
5:42
for six months and that was a really great experience while I was
5:44
still in uni studying marketing and management , and
5:47
so tourism sort of always been around my journey
5:49
. So it was really nice to connect back into tourism
5:51
here in 2023
5:54
and that journey for
5:56
me looks like freelance marketing , delivering
5:59
digital services , and
6:01
the purpose of my return
6:04
to tourism marketing was that I wanted to align
6:06
my work
6:08
, my skill set , into digital
6:10
marketing and business operations
6:13
business strategy , marketing strategy , branding
6:15
, brand development and
6:17
I wanted to align those skills and those experiences
6:20
with something I was passionate about , and that's
6:22
nature , new experiences , adventure
6:25
, travel and tourism
6:27
, the tourism sector , the tourism
6:29
industry , the travel
6:32
industry , outdoor adventure
6:34
those things are just something I'm really , really
6:37
drawn to as someone , a nature
6:39
enthusiast , a conservationist
6:44
, somebody that cares about the environment
6:46
, somebody cares about nature , someone wants to
6:48
see more people experience nature . I
6:52
did a lot of thinking around
6:54
why I want to choose this path and why those
6:57
areas mean something to me and , at the
6:59
end of the day , my
7:01
experience in marketing can help convert
7:03
digital viewers into
7:06
outdoor advocates
7:09
. I want to connect with people
7:11
in the digital space that we spend so much of our time
7:13
too much of our time in
7:15
the digital environment , and I want
7:17
to help them get into the natural environment . And
7:20
I could do that by building out my own tourism
7:22
business , my own tour company
7:24
. But
7:27
I think I can help empower other small
7:30
businesses to reach
7:32
that digital space and connect
7:34
with that , leverage digital
7:36
technologies and digital attention and
7:39
help bring more people to the
7:41
natural space . And
7:44
so that's empowering small
7:46
tourism businesses to get out there into
7:49
the digital present , to build up their digital
7:51
presence to build up their digital brand , connect
7:53
with more users digitally and
7:55
frankly , just to help them get more
7:58
people into nature . The more people we can get into nature
8:00
, the more people we can get enjoying the outdoors
8:02
, the more people that are going to be interested in conserving
8:04
it . There's a David Attenborough
8:07
quote and I'll paraphrase it
8:09
, but effectively it was we
8:12
don't protect what we don't know and we
8:14
don't know what we don't experience . So
8:17
the more we can get people experiencing
8:19
nature , the more people we can get conserving nature and
8:22
helping protect our beautiful natural environment , as
8:25
anyone that spent time out in the
8:27
beautiful areas of Australia
8:29
knows just how pristine and beautiful
8:31
those places can be . And
8:34
so , yeah , that's
8:36
my goal ultimately to help more people
8:38
discover nature , discover
8:41
travel and experience the
8:43
beauty of Australia . So
8:46
this Tourism Marketing Australia podcast
8:48
is going to be my
8:50
journey back
8:53
into tourism , and I'd really
8:55
like to capture and help share
8:57
the message of how digital marketing
8:59
can help small businesses leverage
9:02
that Digital space , bring
9:04
digital viewers and digital audiences
9:07
to their physical tour
9:10
business , or help them get more
9:12
people experiencing these
9:14
curated experiences that small
9:16
businesses here in Australia have been creating for
9:19
decades now , and as
9:21
we change landscapes
9:23
into a digital era . I
9:26
want to help bring those digital
9:29
viewers , digital
9:31
audiences , back into nature and
9:34
I'll my plan to do that through empowering
9:36
small businesses . So
9:39
the podcast is going to see
9:41
different guests and myself . Whether
9:43
that's talking about the value
9:45
of SEO or content
9:48
marketing , or the top five strategies
9:50
for using
9:52
Instagram to generate more traction
9:54
for your brand , or the five
9:56
pillars of brand creation , I
9:59
hope to do educational podcasts
10:02
express that . And
10:04
then I also hope to get out there and meet more people
10:06
in the tourism and connect
10:09
with other people in the tour industry and share
10:11
their stories and share their experiences and
10:14
I hope that that can help listeners
10:17
and myself grow and better
10:19
utilize the digital environment
10:21
and better serve
10:24
as tourism and travel brands and businesses
10:26
. So
10:28
rising tide lifts all ships . The more we can
10:30
collaborate , the more we
10:33
can work together , the more people we can get outside
10:35
enjoying nature and expressing and conserving
10:37
nature . So
10:41
we're passing a 10 minute mark now I'm going to keep
10:43
this one short . I know podcast can go for a
10:45
long time . I think in general
10:47
, when I'm doing podcasts myself , they'll
10:50
be quite short and snappy . This was
10:52
a bit marandering , but
10:54
hey , that's it . That was the point out
10:56
here . Get talking and
10:59
the hardest thing is to start , and I know this is going
11:01
to be just a bit of a ramble of
11:03
a podcast . So if you made it to the end , I really appreciate
11:05
listening through . Naturally , the more
11:08
I try and practice
11:10
these things , the more it's going to get better , so
11:12
I look forward to that . If you're
11:14
a tourism travel , outdoor business
11:16
brand in Western Australia
11:19
or Australia overall , I'd
11:21
love to get in touch . I'd love to bring you onto the podcast
11:24
, talk about your story , your experiences
11:26
, your struggles and triumphs in tourism
11:28
and what motivates you and what's
11:30
your drive , what's your value , the value
11:32
that you're seeking to bring to others . I'd
11:35
love to share that . Thank you so much for listening
11:37
and I'll catch you in the next episode .
Podchaser is the ultimate destination for podcast data, search, and discovery. Learn More