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Embarking on the Journey into Tourism. Introduction to Tourism Marketing Australia and Kyle Harbour.

Embarking on the Journey into Tourism. Introduction to Tourism Marketing Australia and Kyle Harbour.

Released Wednesday, 26th July 2023
Good episode? Give it some love!
Embarking on the Journey into Tourism. Introduction to Tourism Marketing Australia and Kyle Harbour.

Embarking on the Journey into Tourism. Introduction to Tourism Marketing Australia and Kyle Harbour.

Embarking on the Journey into Tourism. Introduction to Tourism Marketing Australia and Kyle Harbour.

Embarking on the Journey into Tourism. Introduction to Tourism Marketing Australia and Kyle Harbour.

Wednesday, 26th July 2023
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Episode Transcript

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0:01

Sometimes the hardest thing to do is to start

0:03

in business , in

0:05

life , in new things , in trying new adventures

0:07

and growth , and particularly

0:10

expanding our businesses or testing

0:12

out new ways to grow . That

0:15

applies to operations , hiring

0:17

, marketing or any aspect

0:20

of growth . We sometimes

0:22

well we know what we need to do or

0:24

the steps we need to do to go there . The

0:27

hardest thing can be starting . So

0:30

thank you for tuning into the start of my

0:32

new growth area . This

0:35

is the Tourism Marketing Australia podcast

0:37

. I'm happy to be here on the first episode

0:40

to welcome you . I am

0:42

your host for this episode and those going forward

0:44

. I am the founder and freelancer

0:47

behind Tourism Marketing Australia . This

0:49

is my operational business that

0:51

specializes in tourism

0:54

travel , outdoor adventure , brand

0:56

development , social media marketing , influence

0:58

marketing , digital marketing , services in

1:00

general , the small businesses

1:02

in the tourism travel space here

1:05

in Australia . My

1:07

name is Kyle Harba and I operate

1:10

from Perth

1:13

. My name is Kyle Harba

1:16

, so

1:22

I'm Kyle Harba and I'm the host

1:24

of Tourism Marketing Australia podcast . It's

1:26

a tourism marketing travel

1:29

brand . I

1:35

want to press stop on this recording and just start again

1:38

, because it's not easy starting

1:41

something new , new growth , but let's

1:43

make it harder and just keep going and

1:46

just put it in and just

1:48

keep , keep at it . So

1:51

I started in tourism

1:53

, let's say , accidentally in 2017

1:56

. I was looking for a new

1:58

job . I just left a sales role and

2:01

I posted out in a Facebook

2:06

group that I was looking for work here in Perth

2:08

. This is where I'm based in Perth , western Australia . That's

2:11

where I call home , and I

2:13

was hit up by Zach Duggan from Peddle

2:15

Perth At the time . Peddle Perth was

2:18

about four , five staff , five

2:20

contractors , a small team in a back

2:22

shed and Zach had brought across

2:24

rickshaws from over East

2:26

and brought them over and trucked them over just

2:29

six months ago . So the

2:31

business was starting out early in the growth area

2:33

of tourism and just setting up its

2:35

own blue ocean

2:37

here in Perth , bringing something

2:39

unique , different , a new , happy experience

2:42

for people and customers to explore and enjoy

2:44

. We faced many challenges

2:46

in the three and a half four years

2:48

I spent working and growing with Peddle Perth

2:50

in just solidifying

2:53

our growth

2:55

and our blue ocean

2:57

strategy of just what is this new

2:59

rickshaw business that we're bringing Zach

3:02

is bringing to Perth . What are we bringing

3:04

here ? So many people were just like unaware

3:08

of what we were offering from the get go . It

3:10

wasn't something that the market

3:12

had seen before . It wasn't something that Perth had seen before

3:14

, and so we had to express

3:16

the value in that . That

3:20

value grew and compounded over

3:22

four years to over six

3:24

years when now Zack has sold the business Petal

3:27

Perth to its new owners and it's begun its

3:29

wonderful second chapter . I

3:32

spent four years there as a

3:34

rider , as a tour operator , as

3:36

a tour manager and as the operations

3:39

manager as well . We

3:41

grew marketing from social

3:43

media to websites , email

3:47

campaigns , influencer

3:49

campaigns , partnerships you

3:51

name it . As we grew out to us , we

3:53

reached out for business partnership and began

3:56

operational partnerships with

3:58

various different stakeholders and business

4:00

owners around Perth , and Intel mingled those

4:02

into our marketing but also

4:04

our tour operations . The

4:07

business saw so many different areas of growth and

4:10

we tried out many different new things over the years , and

4:12

that's really important and that's also why

4:15

I'm here today . That path of tourism , that

4:17

path of delivering great experiences

4:19

for people , captivating people and bringing happiness

4:21

, was something that was just

4:24

really amazing for me and really found that

4:26

to be aligning when

4:28

I ended up now

4:30

in freelancing

4:32

marketing . I took a step away from Petal to

4:34

pursue crypto . I pursued crypto

4:37

as a role in a job

4:39

sense . I'd been a personal investor for a few

4:41

years prior , but I decided

4:43

to move into that space professionally , spent

4:46

a couple of years there professionally trading

4:48

, marketing , consulting , building

4:51

a marketing team

4:53

for a gaming company and

4:56

at the end of last year 2022

4:59

, that chapter concluded

5:01

and I decided to just professionally

5:03

move out of that space and

5:06

just enjoy it personally and

5:08

move back into tourism , because I just

5:11

felt that that was something that I really enjoyed doing

5:13

, working with Petal

5:15

Perth and working with OHAWA

5:19

. I spent six months working with AD from OHAWA

5:21

and built a spin-off tour

5:23

called the Vegan Food Tours

5:25

as a sort of side

5:28

chapter to her exquisite

5:30

brand , and so I developed

5:32

and set up partnerships

5:35

for that tour , executed

5:37

the marketing , built up traction around that

5:39

and then operated the tours myself

5:42

for six months and that was a really great experience while I was

5:44

still in uni studying marketing and management , and

5:47

so tourism sort of always been around my journey

5:49

. So it was really nice to connect back into tourism

5:51

here in 2023

5:54

and that journey for

5:56

me looks like freelance marketing , delivering

5:59

digital services , and

6:01

the purpose of my return

6:04

to tourism marketing was that I wanted to align

6:06

my work

6:08

, my skill set , into digital

6:10

marketing and business operations

6:13

business strategy , marketing strategy , branding

6:15

, brand development and

6:17

I wanted to align those skills and those experiences

6:20

with something I was passionate about , and that's

6:22

nature , new experiences , adventure

6:25

, travel and tourism

6:27

, the tourism sector , the tourism

6:29

industry , the travel

6:32

industry , outdoor adventure

6:34

those things are just something I'm really , really

6:37

drawn to as someone , a nature

6:39

enthusiast , a conservationist

6:44

, somebody that cares about the environment

6:46

, somebody cares about nature , someone wants to

6:48

see more people experience nature . I

6:52

did a lot of thinking around

6:54

why I want to choose this path and why those

6:57

areas mean something to me and , at the

6:59

end of the day , my

7:01

experience in marketing can help convert

7:03

digital viewers into

7:06

outdoor advocates

7:09

. I want to connect with people

7:11

in the digital space that we spend so much of our time

7:13

too much of our time in

7:15

the digital environment , and I want

7:17

to help them get into the natural environment . And

7:20

I could do that by building out my own tourism

7:22

business , my own tour company

7:24

. But

7:27

I think I can help empower other small

7:30

businesses to reach

7:32

that digital space and connect

7:34

with that , leverage digital

7:36

technologies and digital attention and

7:39

help bring more people to the

7:41

natural space . And

7:44

so that's empowering small

7:46

tourism businesses to get out there into

7:49

the digital present , to build up their digital

7:51

presence to build up their digital brand , connect

7:53

with more users digitally and

7:55

frankly , just to help them get more

7:58

people into nature . The more people we can get into nature

8:00

, the more people we can get enjoying the outdoors

8:02

, the more people that are going to be interested in conserving

8:04

it . There's a David Attenborough

8:07

quote and I'll paraphrase it

8:09

, but effectively it was we

8:12

don't protect what we don't know and we

8:14

don't know what we don't experience . So

8:17

the more we can get people experiencing

8:19

nature , the more people we can get conserving nature and

8:22

helping protect our beautiful natural environment , as

8:25

anyone that spent time out in the

8:27

beautiful areas of Australia

8:29

knows just how pristine and beautiful

8:31

those places can be . And

8:34

so , yeah , that's

8:36

my goal ultimately to help more people

8:38

discover nature , discover

8:41

travel and experience the

8:43

beauty of Australia . So

8:46

this Tourism Marketing Australia podcast

8:48

is going to be my

8:50

journey back

8:53

into tourism , and I'd really

8:55

like to capture and help share

8:57

the message of how digital marketing

8:59

can help small businesses leverage

9:02

that Digital space , bring

9:04

digital viewers and digital audiences

9:07

to their physical tour

9:10

business , or help them get more

9:12

people experiencing these

9:14

curated experiences that small

9:16

businesses here in Australia have been creating for

9:19

decades now , and as

9:21

we change landscapes

9:23

into a digital era . I

9:26

want to help bring those digital

9:29

viewers , digital

9:31

audiences , back into nature and

9:34

I'll my plan to do that through empowering

9:36

small businesses . So

9:39

the podcast is going to see

9:41

different guests and myself . Whether

9:43

that's talking about the value

9:45

of SEO or content

9:48

marketing , or the top five strategies

9:50

for using

9:52

Instagram to generate more traction

9:54

for your brand , or the five

9:56

pillars of brand creation , I

9:59

hope to do educational podcasts

10:02

express that . And

10:04

then I also hope to get out there and meet more people

10:06

in the tourism and connect

10:09

with other people in the tour industry and share

10:11

their stories and share their experiences and

10:14

I hope that that can help listeners

10:17

and myself grow and better

10:19

utilize the digital environment

10:21

and better serve

10:24

as tourism and travel brands and businesses

10:26

. So

10:28

rising tide lifts all ships . The more we can

10:30

collaborate , the more we

10:33

can work together , the more people we can get outside

10:35

enjoying nature and expressing and conserving

10:37

nature . So

10:41

we're passing a 10 minute mark now I'm going to keep

10:43

this one short . I know podcast can go for a

10:45

long time . I think in general

10:47

, when I'm doing podcasts myself , they'll

10:50

be quite short and snappy . This was

10:52

a bit marandering , but

10:54

hey , that's it . That was the point out

10:56

here . Get talking and

10:59

the hardest thing is to start , and I know this is going

11:01

to be just a bit of a ramble of

11:03

a podcast . So if you made it to the end , I really appreciate

11:05

listening through . Naturally , the more

11:08

I try and practice

11:10

these things , the more it's going to get better , so

11:12

I look forward to that . If you're

11:14

a tourism travel , outdoor business

11:16

brand in Western Australia

11:19

or Australia overall , I'd

11:21

love to get in touch . I'd love to bring you onto the podcast

11:24

, talk about your story , your experiences

11:26

, your struggles and triumphs in tourism

11:28

and what motivates you and what's

11:30

your drive , what's your value , the value

11:32

that you're seeking to bring to others . I'd

11:35

love to share that . Thank you so much for listening

11:37

and I'll catch you in the next episode .

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