Today, many business leaders are familiar with the team “robotic process automation”, both on the technical and non-technical side. RPA, as a form of software automation technology, is sweeping through business processes faster than many other technologies on the market today, streamlining both rule-based and end-to-end tasks.

This impact of RPA in the workforce has only accelerated amidst the COVID-19 pandemic. Organizations are recognizing the reality of automating repetitive tasks that exists in their workforce to save their employees time, and enhance their innovative efforts. To gain a better perspective of this impact, Smartbridge hosts Zach Reynolds, and senior RPA developer Raul Pena, sit down with Sanjay Patel, Director of Q&A at Weingarten Realty.

As it happens, Smartbridge recently concluded an RPA implementation project with Weingarten which served to completely automate their user provisioning processes. From a leadership perspective, Sanjay discusses the challenges, growing points, and immediate benefits that he experienced during and after the project was complete.