I didn't even know we had a Customer Success team... The View from Professional Services
Released Wednesday, 12th January 2022
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I didn't even know we had a Customer Success team... The View from Professional Services
I didn't even know we had a Customer Success team... The View from Professional Services
Wednesday, 12th January 2022
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In this lively episode, Valerio and I welcome John Tait as our guest. John has worked extensively in the world of Professional Services, which has given him a unique outsider's perspective on how software was shipped before and after the world of SaaS, as well as the growth of Customer Success teams in the last 10-15 years.
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Trust Me, I'm a CSM
Trust Me, I'm a CSM is a light-hearted yet insightful take on all things Customer Success. William Belcher and his co-host Valerio Bianconi speak to the brightest minds in the field and debate some of the toughest conundrums CSMs and their colleagues face in the world of enterprise software.Join Podchaser to...
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