#20 Mark Eydman – Customer Follow Up
Released Monday, 3rd April 2017
Good episode? Give it some love!
#20 Mark Eydman – Customer Follow Up
#20 Mark Eydman – Customer Follow Up
Monday, 3rd April 2017
Good episode? Give it some love!
Rate Episode
Are you brave enough to ask your customers for the feedback you need, to boost customer loyalty and drive business growth? This week, Carl talks to Mark Eydman, Managing Director of Six Pillars Consulting Ltd. Mark explains how by asking customers three key questions – listening carefully – and and acting on the responses, can give you:
- an urgent action list of things to fix
- a list of all the positives to protect and promote, and
- define your improvement agenda for the next 12-18 months.
Recommended Reading:
The Four Disciplines of Execution
How to Connect:
Mark:
Six Pillars Consulting
Show More
Rate
Join Podchaser to...
- Rate podcasts and episodes
- Follow podcasts and creators
- Create podcast and episode lists
- & much more
Episode Tags
Do you host or manage this podcast?
Claim and edit this page to your liking.
,Claim and edit this page to your liking.
Unlock more with Podchaser Pro
- Audience Insights
- Contact Information
- Demographics
- Charts
- Sponsor History
- and More!
- Account
- Register
- Log In
- Find Friends
- Resources
- Help Center
- Blog
- API
Podchaser is the ultimate destination for podcast data, search, and discovery. Learn More
- © 2024 Podchaser, Inc.
- Privacy Policy
- Terms of Service
- Contact Us