Join the conversation with Amanda and Kristen from URG, as we spotlight the significance of the URG conference in St. Louis—a pivotal event for the automotive recycling industry. The excitement is palpable as we discuss how this conference marks a milestone for networking, learning, and growth. But that's not all! We're also honored to share the story of Jason from Holbrook Auto Parts, a Detroit legend whose 75-year history of expansion and evolution is a beacon to us all. His insights into thriving through innovation in a competitive market are nothing short of inspiring, and his company's support of URG through sponsorship is a testament to their dedication to the future of automotive recycling.

With a narrative that's as captivating as it is educational, we track the incredible journey of a former logistics specialist who climbed the ranks to COO at Holbrook Auto Parts in just one year. The strategies and changes implemented under their leadership—like optimizing delivery routes and launching a same-day delivery service—are powerful examples of how one can revolutionize customer service and efficiency in today's Amazon-dominated world. Holbrook's tale is a clear demonstration of the industry's potential when leadership fosters innovation, suggesting that adaptability and modernization are key to staying ahead of the curve.

As we wrap up, we delve into the world of industry networking, illuminating the collaboration between URG and Team PRP at the We Are One Conference. The story of Holbrook Auto Parts underlines the significance of customer-centric practices and the transformative impact of industry associations on business operations, such as their enhanced warranty program. We extend our deepest gratitude to the dedicated team at Holbrook and our valued listeners, who together create a thriving community. Eagerly anticipating the upcoming URG conference, we look forward to the abundant opportunities for education, connection, and business advancement that lie ahead.