Today’s unified comms and collaboration tools are responsible for many banking transactions and as a result have come under scrutiny for their ability to enable banks to be compliant and to support security concerns. Dave Murphy discusses these

Unified Comms Trends Impacting the Manufacturing Industry

May 5th, 2017 4m 57s

The complexity of developing, manufacturing, selling and supporting a product makes manufacturing one of the most highly impacted industries when it comes to collaboration and UC. Dave Murphy discusses the unified comms trends having the bigges

Unified Communications Trends Impacting the Healthcare Industry

Apr 26th, 2017 6m 39s

Balancing privacy and accessibility is the goal in healthcare technology but it can stunt innovation. Dave Murphy discusses the latest technology trends affecting the healthcare industry including connected medical records and being able to acc

Reasons for Monitoring Avaya's Unified Communications

Apr 18th, 2017 6m 11s

Part II of our podcasts with Dave Murphy on the benefits of monitoring Avaya's unified communications systems.

Should I Monitor Avaya's Unified Communications Systems?

Apr 12th, 2017 5m 59s

Dave Murphy discusses compelling reasons why businesses should monitor Avaya's unified communications systems.To see Avaya UC's monitoring in action click on: http://www.ir.com/demo

Operational Phase of Transitioning UC to the Cloud

Apr 5th, 2017 6m 23s

Thomas Canty explores the critical points to consider when operating unified communications in the cloud such ongoing support, real-time monitoring, establishing demarcation points, etc. Download the UC cloud migration checklist here: goo.gl/

Deployment Phase of Transitioning UC to the Cloud

Mar 28th, 2017 10m 51s

Thomas Canty explores the critical points to consider when deploying unified communications to the cloud. Download the UC cloud migration checklist here: https://goo.gl/IUYjVh

Planning Phase of Transitioning UC to the Cloud

Mar 20th, 2017 8m 3s

Transitioning Unified Communications to the cloud should be undertaken in three phases. The Planning Phase is all about understanding your feature and capacity requirements, setting objectives and making decisions that will frame your jounney.

Transitioning Enterprise UC to Cloud - an Overview

Mar 13th, 2017 14m 45s

IR's Chief Innovation Architect Thomas Canty addresses the main concerns associated with moving enterprise unified communications to the cloud. The big changes in the last 18 months, differences for various sizes of organisations, advice on whe

Why Planning is Critical for Unified Communications Success

Oct 31st, 2016 5m 27s

Why Planning is Critical for Unified Communications Success by UC Podcast by IR

Why testing is critical for UC and Contact Center success

Jun 29th, 2016 6m 11s

Why testing is critical for UC and Contact Center success by UC Podcast by IR

What is Omnichannel? (And why it's critical for Contact Centers)

Jun 2nd, 2016 5m 34s

What is Omnichannel? (And why it's critical for Contact Centers) by UC Podcast by IR

Managing Skype for Business in a multi-vendor environment

May 26th, 2016 9m 56s

IR CEO Darc Rasmussen shares his thoughts on how Skype for Business can be managed successfully in a multi-vendor environment.

Enterprise Connect 2016 Wrap

May 19th, 2016 6m 11s

This podcast is also posted to the IR Blog - you can find further details and the transcript here: http://bit.ly/27CmABq

Why WebRTC will change the way you communicate

May 11th, 2016 6m 11s

This podcast is also posted to the IR Blog - you can find further details and the transcript here: http://bit.ly/1Yl5NwF

Are you prepared for a cloud outage?(And what to do if you're not)

May 4th, 2016 5m 46s

This podcast is also posted to the IR Blog - you can find further details and the transcript here: http://bit.ly/1Wnurin

3 Factors Slowing Cloud Communications Adoption

Apr 28th, 2016 6m 9s

This podcast discusses 3 factors slowing Cloud Adoption. Check out a blog post about this same topic here: http://bit.ly/1T6Lejb

Skype for Business: The Enterprise Voice Explosion (and how to get on board)

Apr 26th, 2016 5m 4s

This podcast discusses the increase in adoption of Skype for Business and Microsoft's Enterprise Voice offering. It also covers off the importance of choosing the right Service Provider to assist with a successful deployment. Check out a blog p

Delivering Enterprise Communications to the Mid-Market

Apr 6th, 2016 6m 26s

This podcast discusses how investment in Enterprise grade communications has allowed those same features to be accessible by mid-market organizations. Check out a recent blog post about this here: http://bit.ly/1RDusvJ