Episode 02 - Journey Mapping
Released Friday, 21st May 2021
Good episode? Give it some love!
Episode 02 - Journey Mapping
Episode 02 - Journey Mapping
Friday, 21st May 2021
Good episode? Give it some love!
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In this episode we're talking Journey Mapping. Our guest today is Valerie Peck, the CEO and founder of SuiteCX, who shares with some of her experiences and industry insight on the subject.
What should your organization know about Journey Mapping? Where would you start and how often should you revisit that process? Great stories and even greater industry advice. Enjoy!
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Unlocking CX - Insights for Leaders
Superior customer experience drives business success, but few have unlocked the secret. In this podcast you’ll listen as industry leaders reveal the secret sauce to company-revolutionizing, customer-delighting results, with insights drawn from their personal work leading CX transformation.Join Podchaser to...
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