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Crafting Simplicity and Empathy into the Fabric of Authentic Brand Storytelling

Crafting Simplicity and Empathy into the Fabric of Authentic Brand Storytelling

Released Monday, 18th March 2024
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Crafting Simplicity and Empathy into the Fabric of Authentic Brand Storytelling

Crafting Simplicity and Empathy into the Fabric of Authentic Brand Storytelling

Crafting Simplicity and Empathy into the Fabric of Authentic Brand Storytelling

Crafting Simplicity and Empathy into the Fabric of Authentic Brand Storytelling

Monday, 18th March 2024
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0:01

Welcome to Unpacked Podcasts

0:03

with your host leadership consultant

0:05

, Ron Harvey of Global Core Strategies

0:07

and Consulting . Ron's delighted to

0:09

have you join us as he unpacks and

0:11

shares his leadership experience , designed

0:14

to help you in your leadership

0:16

journey . Ron believes that leadership

0:18

is the fundamental driver towards making

0:20

a difference . So now to find

0:22

out more of what it means to unpack

0:25

leadership , here's your host .

0:26

Ron Harvey . Good morning . I'm

0:29

Ron Harvey , the vice president , the chief operating

0:31

officer for Global Core Strategies and Consulting

0:33

, and we're a leadership firm based out of Columbia

0:35

, south Carolina , and most of our

0:37

time we spend around helping organizations

0:40

create a winning culture and we do that

0:42

through the lens of a leader and development leaders

0:44

internally for organizations to be much

0:46

better at what they do , and understanding

0:49

leadership to take care of people . We love it , we

0:51

enjoy it and we love partnering with

0:53

organizations . But what we do on this

0:55

particular show is we pause once a week

0:57

to do a podcast to let you behind

0:59

the curtain . I invite guests from around

1:02

the globe , from all industries , all

1:04

backgrounds , all religions , anything you could

1:06

think of . I want them to be on the show

1:08

so you can hear from more than just what I think

1:10

or what I've been through in my experiences

1:12

, because there's a wealth of knowledge in our world . So

1:14

I'm inviting world leaders to come on to

1:17

the show . So I'm super excited . I've been

1:19

knowing this young lady for a while . I don't

1:21

know if we've ever we've been in a room probably once

1:23

in our lifetime together . If not , we've been on virtual

1:25

platforms a lot . But John is with

1:27

us today and I'm super happy that she said yes

1:30

. So , john , can you introduce

1:32

yourself and also tell people your

1:34

business and what you do ? So I want

1:36

to use this so we get to know who we're talking to .

1:38

Okay , absolutely Thanks , Ron . It's good to see

1:41

you again too . I'm excited .

1:42

Thank you . Thank you , I'm excited .

1:45

I'm John Lacey and I am the

1:47

owner and founder of

1:50

JM Lacey Communications , and

1:52

it's just a company where I empower

1:54

individuals and

1:56

companies and nonprofits to

1:59

tell their brand , to tell their unique story

2:01

, to increase their profits

2:03

. So I really just help them to

2:05

communicate their purpose by teaching

2:07

them through a systematic process on how to find

2:09

and tell their unique story to

2:12

impact the world . And

2:14

, of course , with brand storytelling , it

2:16

helps to increase trust

2:18

, build relationships , create connection

2:20

and ultimately increase sales

2:22

. So I do help them . I focus

2:25

on the writing and the brand storytelling

2:27

, training and coaching . My

2:30

business itself was really built on

2:32

empathy and the desire

2:34

to eliminate frustration for business

2:36

owners , leaders and nonprofits

2:38

. I really seek ways to simplify

2:41

what has been unnecessarily

2:43

complicated , using proven systems

2:45

to achieve results . Yeah , there's plenty

2:48

of information out there , lots

2:50

of people trying to tell you that this is how you do it

2:53

and it just is conglomerate

2:55

of mass . So I

2:57

try to simplify all that .

2:59

And venture . The website and your team did a great job

3:01

in connecting and I love the language

3:03

. Unnecessarily complicated , Just

3:06

like hashtags . So if you're listening and watching , how

3:09

many times do we unnecessarily complicate

3:11

things anyway ? I mean , so

3:13

can you unpack that for a second ? What do

3:15

you hope each other's face to build to hit ? Let's talk about

3:17

unnecessarily complicating the

3:19

brand story . What do you mean by that ?

3:22

Well , it doesn't take much to

3:25

confuse me . So

3:28

, to be honest , I have a tendency

3:30

to become very overwhelmed and

3:32

I want to do a lot of things at once . I

3:34

learn so many things and just

3:36

from my own experience when I've

3:38

tried to do something , even from my own business

3:41

you do have so many people

3:43

out there . They're all experts . They're

3:45

all telling you this is the way you do it , this worked

3:47

for me , do it this way and

3:49

it'll be fine , and I found that

3:51

that's not true because I'm not them . I

3:54

mean , great that it worked for them , but

3:56

it's not like that for everybody . And

3:58

there are so many systems . You know you have

4:00

software for all kinds of things . I won't

4:02

even get into what I've been trying to do with

4:05

my own business , but I have learned so many software

4:07

programs lately and

4:09

I feel like we are

4:11

under so much stress as it is , and

4:14

when you're trying to run a company , whether it's a

4:16

for-profit or nonprofit , you're

4:18

already strapped . You're probably doing

4:21

multiple roles in

4:23

your organization and

4:25

To me it's as if somebody

4:27

has one more thing added to

4:30

their stress , and I don't like that . And

4:32

so for me I look at it as how can

4:34

I alleviate their stress . How can I not

4:37

be that ? One more thing that creates

4:39

havoc and that creates stress and

4:41

so that's how I really design my business

4:43

and my programs too

4:46

is looking at it in that sense that

4:48

I personally don't have time

4:50

for complication . I don't even

4:52

have 40 hours a week to work

4:54

, so I get

4:56

that so many people have other things

4:59

that they're dealing with to not just work

5:01

related , but maybe they're dealing with personal

5:03

things at home , maybe they're

5:05

caregivers , maybe they have

5:07

their spouses just lost a job

5:09

, or do you know ? They're dealing with something that

5:12

they don't need all of this and they don't have a lot of

5:14

time , and so that's kind of how I built it

5:16

is . I don't have that time either , and

5:18

I don't have time to have

5:21

, you know , these massive

5:23

, in-depth , complicated

5:25

systems to follow . I just

5:27

don't have that . So that's what I looked

5:29

at is how can I make it easier For

5:32

my clients , and for other people too

5:34

, that we can get through this together , so that

5:36

my goal , ultimately , ron , is

5:38

at the end of working with

5:40

a client and hopefully it's long term , but at

5:42

the end of doing something together , they sigh

5:45

and relief and think I should

5:47

have done this sooner . That's the impression

5:49

that I I want to leave with them . That's my goal

5:51

.

5:52

Yes , yes , phenomenal being able

5:55

to make it less complicated and

5:57

people feel like there's a sigh of relief at the end

5:59

of it . You spoke a lot . You know I did

6:01

the research in your team , sent information over . You know

6:03

, one of the things I want to be able to tie together . You

6:05

know people want to tell their story and

6:08

then people say be authentic . Can

6:11

you really be in telling your story

6:13

?

6:14

There are . Yes , I'm glad . I glad that

6:16

you brought that out , and it's kind of interesting because

6:18

you probably noticed too , even on social media

6:21

, on a LinkedIn , right that's supposed to be the business

6:23

kind of social media where people

6:25

are kind of bearing their soul

6:27

a whole lot deeper . Maybe

6:31

they should and I'm not saying you

6:33

have to keep everything to yourself . I mean , obviously

6:36

, mental health , emotional health , psychological

6:39

strain we're all dealing with . All of us have

6:41

something . You know , all of us have baggage

6:43

, all of us are dealing with something , but how

6:45

much of it do you express

6:47

? And I think that's kind of interesting . And when it comes

6:49

to our authentic story

6:51

, you're trying to create a story

6:53

where you can connect with people , but

6:56

then you have to look at what is my audience

6:58

and am I connecting with right

7:00

people ? So the simple

7:02

answer to how authentic and real should your

7:04

story be ? The first thing I would

7:07

say is avoid giving people that ick feeling

7:09

. You know , don't , don't

7:12

tell them too much . You know , don't give so

7:14

much detail , anything that

7:16

makes people squirm when

7:18

they read it or they hear it . Those

7:21

are the things that you really want to avoid . And

7:23

if you want to know , is this getting

7:25

to , you know , really up and

7:27

somebody ask somebody and I don't mean a friend

7:29

or family member , because they know you , but

7:32

maybe another colleague or something say hey , how

7:34

does this make you feel when you

7:36

read this or you hear this and let them give

7:38

you their honest answer if you really need to know

7:40

. And another thing too is

7:42

avoiding exploitation , whether

7:44

that's of yourself or Somebody

7:47

else . You know that can kind of come up , especially

7:49

with nonprofits . We see the commercials

7:52

on TV . I have certain feeling

7:54

was a something that I see on TV

7:56

and I think , boy you , just really to me

7:58

it's exploitation . But you

8:01

know , I guess maybe it works for them . But

8:03

even exploiting yourself , you know

8:05

again , if you're being honest

8:07

about something , it depends on what it is , whatever

8:10

your platform is . But you still have to be

8:12

very balanced with how you do

8:14

that . So you just want to avoid totally

8:16

exposing yourself . You can still be honest

8:18

. Just be careful with how much you're exposing

8:20

. So , really , when you're trying to be authentic

8:22

, that is when you share the

8:25

why and that's my favorite word is the why

8:27

, it's your personal story . With balance

8:29

you talk about what you do

8:31

, who you do it , for which audience

8:33

, why it's going to be important to them how

8:36

they benefit from

8:38

your story and how it's going to help

8:41

them , or what you do , how that's going to help

8:43

them . It's okay to talk

8:45

about your mistakes and your missteps and your

8:47

journey . That's kind of interesting

8:49

for us because then we say , okay , that's a human

8:51

being you know , we

8:53

do need that . We want somebody that we can relate to

8:56

. But when you share that , talk

8:58

about what prevented you from

9:00

doing what you knew needed to be solved

9:02

and the hurdles that you had to overcome

9:04

. Also , was there an aha

9:07

moment . I love that , that aha moment

9:09

, that moment of truth that led

9:11

you to a decision for your business

9:14

. But also talk about your solution to

9:16

whether it's a podcast or other things

9:18

that I've read . All they do , they decide they're going to spill

9:20

the beans , but then they leave it , and

9:22

that is that ick feeling and I'm like , okay

9:24

, now what ?

9:25

Yes , absolutely .

9:28

So you know you need to talk about

9:30

the solution . You want to talk about

9:32

what made you realize your solution

9:35

and how does your audience again fit

9:37

into that solution . So it's good to

9:39

share the answers that you discovered

9:41

and that's what's going to make you unique , because your

9:44

answer isn't going to be the same as

9:46

your competition .

9:47

Yeah , absolutely yes , yes .

9:49

You being you , you being authentic , what

9:52

you went through , your struggles and the solution

9:54

you came up with . Nobody else has that , just

9:56

you . So that's how you can be authentic .

9:58

Awesome , awesome , phenomenal information of

10:01

how do you do it in an effective manner that's

10:03

working for the people you're trying to reach . Over

10:06

the years , things have changed . You've shifted and

10:08

you had to figure out your story . Can

10:10

you share where people can get

10:12

it ? And I think that you know sometimes we make it look

10:14

easier than it is the struggle of really

10:16

trying to figure out what is your story and how do you

10:19

really put it together where it resonates

10:21

with you and it resonates with the people that you're

10:23

talking about . What are some challenges that you're

10:25

trying to get your story right ?

10:27

Sure , I go back to that why

10:29

you know , and

10:32

also your passion and

10:34

your purpose . So what I like to look

10:36

at and I had to do this with myself , too , because

10:38

I'm starting to tell my brand story now and

10:40

I'm doing an increments on LinkedIn and through

10:42

my newsletter too , because you know

10:44

, if I'm trying to help people to do this for them

10:47

I said you , man , I need to do this as well

10:49

, and so it helped me to realize

10:51

, you know , take some bravery to do that

10:53

, and you know a lot

10:55

of courage , but do it in a way , too

10:57

, that you want it to resonate with people

11:00

, you want them to see you as authentic

11:02

and a human being , but that

11:05

you overcame things , and I

11:07

think that's kind of the biggest thing . So I'm trying

11:09

to show people that my

11:11

business is about empathy and

11:13

that I can relate to them and I want

11:15

them to see that , but I have to show them that with the

11:17

story . So when I help

11:19

others to recognize

11:21

their brand story is I

11:24

ask them to think about their passion

11:26

, why they started their company

11:28

, their business , their nonprofit

11:30

, in the first place . That's always

11:32

the key starting point , because you

11:35

had a deep desire

11:37

to change something . So what

11:39

was that ? What was that desire , what was the

11:41

need that you recognize ? So

11:44

reflect on why

11:46

and how you started , first of all , and

11:49

then think about why . Are you the right person to

11:51

bring about the change ? What is it that you can

11:53

offer other people ? And

11:55

so sometimes that stems from personal experience

11:58

. We'll tell people about that experience

12:00

and , again , as we mentioned , be balanced , of course

12:03

, but share the experience to highlight

12:05

why you're the right person , why

12:07

you got involved

12:09

in that change or position , to

12:11

be able to provide something of need in

12:13

the first place . Some people start

12:16

their company or products because

12:18

they recognize there is a need for something

12:20

that didn't exist or that through

12:22

their research and trial and error

12:24

, they made it better . Right , and

12:27

a lot of us will do that . They'll say we're not me , I'm

12:29

not that good , but

12:33

I think about that show . I love that on the History

12:35

Channel . The Food that Built America , the Brands

12:38

that Built America those are just

12:40

some of my favorite documentaries , but

12:42

it's always interesting because these

12:44

geniuses will see something and say

12:46

you know what ? I can make that better and this is how

12:48

. I'm gonna do it . So that's really with anything

12:51

that you can do is you just recognize , okay

12:53

, there is a need here . But I can take that several

12:55

steps further . This is why and

12:57

even with a nonprofit too a lot of times people

12:59

start a nonprofit because there's a great need

13:01

for something specific in their community that

13:04

isn't yet there . So everybody

13:06

wants to share that story by

13:08

being personal , by being authentic

13:10

, because that's who people are drawn

13:12

to . They're drawn to the real person

13:15

. They need to see themselves in your story . So

13:17

, as you're telling your story whether it's on your website

13:19

, social media content

13:21

marketing , your newsletter , anything

13:24

like that you're kind of doing it in

13:26

snippets according to that audience

13:28

. But knowing your own story is

13:30

going to give you options and clarity

13:32

as to what you should share and

13:34

where . But something interesting I've

13:36

noticed and I want to point this out to , because

13:39

I have noticed that

13:41

when it comes to brand storytelling and

13:43

storytelling , that the lines

13:45

are blurring . There's actually a difference

13:47

between the two , and so I just want to

13:49

make sure that when I talk about brand

13:51

storytelling and people hear that they understand

13:54

what that is and what

13:56

the difference is . And so , just in

13:58

really bullet point nutshell

14:00

here , brand storytelling

14:02

is identity . It's related to

14:05

an organization's

14:07

values , their mission

14:10

, their vision . And even if it's

14:12

an individual say , an author , an author

14:14

brand story , it's still

14:16

related to your identity

14:19

, to your values , and

14:21

that's something that doesn't change

14:23

. Your values don't change . So brand

14:25

storytelling is interesting because it's really long-term

14:28

, it's long-term engagement , it's building

14:31

trust and brand

14:33

storytelling , especially in an organization

14:36

, does involve leadership , because

14:38

they are representative of

14:40

the story of the organization

14:43

, so they have to be involved and

14:45

it's about personalizing

14:48

your connection with your audience recognition

14:51

. And when you think about it in the concept

14:53

of building a story , as you

14:55

would as a writer , brand

14:57

storytelling is more about the theme

14:59

, which is your overall arc

15:02

, rather than the plot , which

15:04

is really involving characters and what they do

15:06

. Now , storytelling is

15:08

similar because it's an offshoot of

15:10

your brand . You are telling stories about

15:13

your brand , but it is the act

15:15

of communicating your messages

15:18

. It's more marketing . It's

15:20

related to an

15:22

event or a program

15:24

specifically , as opposed

15:27

to the overall business . And

15:30

where brand storytelling is long-term

15:32

, storytelling is more short-term because

15:34

, again , it's marketing and

15:36

it's related to something specific and

15:39

it can change , whereas , as I said , the values

15:42

do not change . So there is a

15:44

difference with those two the brand

15:46

storytelling is long-term identity building , trust building

15:49

, engagement and then , the storytelling

15:52

is the very specific programs , the

15:54

events that you have , things like that within

15:56

your organization . So I just want

15:58

to make sure that people are clear on

16:00

the difference between the two . Yes , yes .

16:03

It actually helped me be clear on it as well . When

16:06

you look at storytelling and company culture

16:08

, how does storytelling

16:11

impact the culture of a company ?

16:12

Absolutely good question because

16:15

my heart is still in internal communications I

16:18

just really feel for the people

16:21

who help run an organization

16:23

. It's all the staff , it's everybody . And

16:26

if you tell your brand

16:28

story , well , it should be done in such a

16:30

way that the right

16:32

people are trying

16:35

to get in , yes , that they want

16:37

to work with you , that

16:39

they believe in what you're doing . And

16:41

that can be not just nonprofit but

16:44

that can also be for commercial businesses as well . People

16:47

can see themselves and see a future with you because

16:51

they absolutely believe in your business

16:53

, not just the product , because the

16:55

products can change and in fact the people

16:57

in the business can change . But what

17:00

is the business represent , what is the identity

17:02

of that business ? And

17:04

so that helps to draw the

17:07

people that you need to represent

17:09

you in that business . And so

17:11

that's really something to think about . Is you're

17:14

just creating , in a way , you're just

17:16

kind of creating that safe space and

17:18

you're building that culture based on

17:20

that . And I've seen that , and I know you have too , ron

17:23

where you've been in certain organizations

17:25

, small and large , and

17:27

you can tell by the attitude

17:29

of the people who work there what

17:32

that business is all about , just

17:34

based on them . And

17:37

so if you have employees

17:39

who are upbeat , they're productive

17:41

, they're in a good mood , they enjoy

17:44

coming into work , then

17:46

and you can tell they get along right

17:48

, there's no cattiness , everybody's getting along and

17:50

everything's great . I mean , everything's going to

17:52

have its challenges too , but how are

17:54

they dealt with ? You know , if they're dealt with very

17:56

diplomatically and they're dealt with well , you

17:59

really have a culture of

18:01

people that represent

18:03

who you are , that really represent

18:06

your brand , and that's what you're looking for . So

18:09

you know , if you have an organization

18:11

where people are clashing and there's

18:13

a lot of problems , well , first and foremost

18:16

it's communication , I always say , and second

18:18

it's leadership . You have to look

18:20

at what's going on . So that's why I said earlier

18:22

that your brand story really

18:25

involves leadership . If you have

18:27

a company where the

18:30

C-suite executives or the

18:32

board of directors , if they're not in , you

18:35

know , if they don't see the importance

18:37

of this and they're not supporting

18:40

it , then other people are going

18:42

to just follow them , you know

18:44

, and they're not going to feel like it's

18:46

worth supporting either and that it's

18:48

not important . So it really is . That's

18:51

how serious that is is . If you really want your

18:53

business to thrive , then

18:55

you need to make sure that your leadership

18:57

supports that and supports

19:00

who you are in your brand and

19:02

your culture .

19:03

Yes , yes , I mean , if you're going to change it down , how do

19:05

you get leadership to buy in and be able to advocate

19:07

for it ? So , when you think of brand

19:10

storytelling , what is an effective

19:12

way to do it and what are some of the ineffective

19:14

ways to do it ?

19:14

if you will , Well , aside

19:17

from some of the other things I mentioned , where there's

19:19

a bit of a crossover there is that you

19:21

know they have to understand that telling the

19:23

stories of their program

19:25

, for example , that's not their brand . So those

19:28

are some things . Some other things too , though

19:30

, when it comes to , you know , good

19:32

storytelling versus poor brand

19:35

. Storytelling is not your logo , it's

19:37

not your website design and

19:39

it is not a sales pitch .

19:41

So you just made everybody change their story . Johnna

19:43

, it's not your website , it's not

19:46

your logo , those things that you could put together

19:48

. It's not those things .

19:50

So what is ?

19:50

it .

19:52

Yeah , well , good brand storytelling sets

19:55

expectations , it

19:57

clarifies your message , it

20:00

highlights your vision , it

20:02

emphasizes your motives and

20:04

it also motivates your audience to support

20:06

you and to give you your business

20:08

. So I said , it's not a sales pitch , but

20:11

you are able to bring

20:13

in loyal supporters and

20:15

to increase profits because of your

20:17

story . You know people just want to do this

20:20

or compelled and good brands storytelling

20:22

is about your audience . It's showing

20:25

them that you're interested in solving their

20:27

problem because you get them , you

20:29

understand their problems and

20:31

I had mentioned earlier , you're taking your audience

20:34

on a journey . You know you want

20:36

them . It's as if you're walking

20:38

on a trail with them if you like hiking and

20:41

you're pointing out all the beautiful things around

20:43

you and you're talking about it and you're relaxed

20:45

and You're both

20:47

eager to get to the end of the trail to

20:49

see what's there . That's the kind of anticipation

20:52

you're building with your

20:54

audience on this journey , so you're focusing

20:56

on something that's meaningful to them and You're

21:00

showing them that you're making

21:02

them a promise but you're

21:05

also capable of fulfilling it . So

21:07

that's a big part of our story too , and

21:10

so the call to action , if

21:12

you will , is a whole lot easier because

21:14

, as I said , it is not a sales pitch

21:16

. You're really inviting them to

21:18

do something . You're inviting them to Sign

21:20

up for your newsletter , to visit your website

21:23

, to set up a call and then

21:25

, of course , you're promising them something

21:27

. Maybe it is a special offer if they

21:29

accept your invitation . So any sales

21:32

in that would be very soft . But

21:34

again , the story of

21:36

your company and what's

21:38

going to draw people to them is

21:41

the uniqueness of your story that

21:43

you're showing them . So it's really a

21:46

compliment to your long-term

21:48

trust engagement that you're trying to build

21:50

with your brand , and so people

21:52

trust your brand , which takes time

21:54

, right , you can't trust somebody overnight . That's

21:57

why I said it's a journey , but the people are

21:59

gonna learn to trust you and your storytelling

22:01

really is the icing on the cake that entices

22:04

them to indulge . That

22:06

was good .

22:10

Record . It's recorded , so we get to come . As we

22:12

come to close , really on here one of three things that you

22:15

leave , or tips for people to get better at

22:17

their storytelling , or brand storytelling , either

22:20

, or which you know . A lot of entrepreneurs listen to

22:22

the show and they're figuring out how to get their messaging

22:24

out or the image out or what they do out . One

22:26

of three tips that you can entice them with , just

22:28

to get something started to be better at the storytelling

22:31

for their companies . Yeah

22:35

, well , again , I always go back to that . Why , why

22:37

did you ?

22:37

start this story . I always go

22:39

back to that why , why did

22:41

you start this in the first place ? What is your passion

22:44

? And I bring that up because I think over time

22:46

we forget that . You know , we get so involved

22:49

in the day-to-day activities of running

22:51

our business that why

22:53

kind of gets pushed to the side and

22:55

it's normal . So revisit that Front

22:58

time to time and look at that . First of all

23:00

, why did you start your business ? What is your passion

23:03

? What are the challenges that you've personally

23:05

overcome that

23:07

you are now in a really good position

23:10

to say , hey , this is a solution We've

23:12

come up with and I know it can help you , because it's

23:14

helped me , it's helped my family , it's helped my friends

23:16

, you know , whatever that might be . And

23:19

to , speaking from experience , you know we get very

23:21

passionate about our own stories . We

23:24

can go off on the tangent and we're very

23:26

easily can talk about ourselves , but

23:28

you have to pull back and say , but what is it about

23:30

my audience and people that I'm trying to

23:32

reach ? What is it they're interested in ? What

23:35

is important to them Because

23:37

, again , you're trying to build trust . So

23:39

you know you don't want to be in a position

23:42

where you're overpowering people , you're sounding

23:44

condescending Maybe you have

23:46

to be very , very balanced with that

23:48

or arrogant or pretentious those

23:52

turn me off personally . So

23:54

you know you have to be . That's not nice . You

23:56

came up with the solution , but talk about that

23:58

and talk about your mistakes , you know . I mean

24:01

maybe it took you 10 years to develop

24:03

this because of you know some of

24:05

the missteps that you took . So think about

24:07

those things . But definitely

24:09

your passion , your why and

24:12

the hurdles that you had to overcome

24:14

and who your audience is .

24:16

Yes , yes , phenomenal tips . Thank you

24:18

, john . If people wanted

24:20

to reach out to you . What's the most effective

24:22

way for them to make contact with you ? How do people

24:24

reach you ?

24:26

My website would be the first one

24:28

that I'd send people to at jmlacycom

24:30

. All the information is

24:32

on there about what I do and my programs

24:34

and a way to contact me . They're

24:37

more than welcome to email me as well

24:39

. That should be on there . Sign up for my

24:42

newsletter . I try to keep people posted

24:44

on you know , all things related

24:47

to writing and storytelling and

24:49

as a bonus , this is brand new . Let's

24:52

put it up about a week ago , but there's a free download

24:54

if you sign up for my newsletter 10

24:57

questions that you should be asking to

24:59

come up with your brand story . So

25:01

that is yeah , I'm very proud of it .

25:03

There's some giveaways .

25:04

Yeah , people love giveaways , so and I don't do cheap

25:06

, ron

25:09

. I put a lot of time and effort into this one

25:11

, so it's very nice and you can even do it on your

25:13

computer . You don't even have to print it if you don't want

25:15

to . It's set up like a form . So I would encourage that and

25:18

also reach out to me on LinkedIn . I'm very

25:20

active on LinkedIn and if you

25:22

want to connect , reach out to me there at JMLAC

25:25

somewhere . I'm on LinkedIn , but

25:27

my website has a link . My website has a link

25:29

, so you can certainly do it that way .

25:31

Yes , yes , if you can't find the there , reach

25:33

out to me . I'll be happy to put you in touch with

25:35

her . You know I know how to find her . I

25:37

have contact information . Thank you

25:39

, john LaPorte , for coming on the show . Thank

25:41

you for sharing , thank you for the insight

25:44

, and to see a female in business and

25:46

the challenges that you go through and still stand

25:48

in the game is what I call it . And you continue

25:50

to put your helmet on and you show up on the field and you play

25:52

. So thank you for being a good supporter but also

25:54

a friend in this phase of entrepreneurship

25:57

, because it gets lonely as an entrepreneur . For

25:59

those of you that are thinking about entrepreneurship , if

26:02

you're doing it because you don't want to work for anybody

26:04

, get rid of that mindset . You're going to be working for

26:06

a lot of people . Yeah , that thing of

26:08

not working for anybody is not real about entrepreneurship

26:10

. Someone's misled you . But thank you

26:12

for joining us on Unpack with Ron Harvey

26:14

. We release every single Monday a new episode

26:17

. We get ready to turn it to 60

26:19

. I think we have at 57 right now . So

26:22

, people , there's a lot of content out there on our website

26:24

, a lot on our stream yard , phenomenal

26:27

guests that have came on and shared a lot

26:29

. Go back and check out the podcast . Go

26:31

to the site and pull up it , whatever one you want

26:33

. Reach out to those people , ask me questions , but

26:36

we're going to wrap it up here . Ron Harvey , the

26:38

vice president , chief operating officer for

26:40

global core strategies and consulting a

26:43

leadership firm , everything around leadership

26:45

and people and supervisors . We love

26:47

it , we enjoy doing it and we want to be a partner with

26:49

you . So feel free to reach out to us on LinkedIn or

26:52

on our website . So thank you all for joining

26:54

Lacey , john and I . I call her Lacey

26:56

, sometimes then I call her John , so it depends on how

26:58

we're feeling that day , but thank you for being

27:00

with us . Thank you for sharing so much information and

27:03

for everyone that's out there , find someone

27:05

that you can connect with to help you keep going

27:07

and when you lose your ability sometimes

27:09

, let someone else give you energy

27:12

until you get yours back . If you lose

27:14

your confidence , let someone else give you

27:16

confidence until you get yours back . If

27:18

you're not believing , find someone that believes in you until

27:20

you get it back to . Everybody goes through

27:22

something . It's just a matter of what we're going through and what time

27:24

we're going through it . As you said , john , we

27:26

all are dealing with something and that's the true statement

27:29

. So please hashtag , don't

27:31

do it alone . Find someone to help

27:33

you out . Again , we're signing off and thank you all

27:35

for joining us for this podcast of

27:37

Unpacked with Ron Harvey .

27:39

Well , we hope you enjoy this edition

27:42

of Unpacked Podcasts with

27:44

leadership consultant Ron Harvey

27:46

. Remember to join us every Monday

27:48

as Ron Unpacked's sound advice , providing

27:51

real answers for real leadership

27:53

challenges . Until next time , remember

27:56

to add value and make a difference

27:58

where you are or the people you

28:00

serve , because people always

28:03

matter .

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