Amadeus Hospitality | Building the Future of Travel | Hospitality Technology Innovation
Unpacking Travel: Hospitality Talks with Amadeus
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Amadeus Hospitality | Building the Future of Travel | Hospitality Technology Innovation
Unpacking Travel: Hospitality Talks with AmadeusEpisodes
Amadeus Hospitality | Building the Future of Travel | Hospitality Technology Innovation
Unpacking Travel: Hospitality Talks with Amadeus
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Episodes of Unpacking Travel
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In this episode we speak with Tammy Pahel, Chief Wellness Officer at Alchemy Resorts about the growing impact of wellness on travel, how to use wellness to personalize experiences in the ways travelers want, and how leaders can use wellness str
In this episode, explore in great detail with David Axelrod what it takes to personalize a modern guest experience, the things you need to listen to, and how to approach your guests where they are. David is an all-around expert on personalizati
In this episode, we talk with Scott Lamont, CEO of EDSA, an organization that specializes in urban design, landscape architecture, and design planning for the hotel and other global industries. We explore why hotels aren’t maximizing their use
In this episode, we have a chat with Cheryl Durst, CEO of the International Interior Design Association. First, we discuss a few practical ways in which hoteliers can use design strategies to improve staff and guest experiences. We then learn a
In part two of a new miniseries with Atrium Hospitality we explore how to improve guest satisfaction by putting your core values into action. If you haven't heard our first episode with Atrium, click here and take a listen. So what does it take
In part one of a new miniseries with Atrium Hospitality we explore how to improve guest satisfaction. So how has Atrium Hospitality become #1 in customer satisfaction from J.D. Power among third party hotel management companies? That question i
In this episode with Katie Moro and John Hach, we dive into detail about what areas of market data and intelligence truly allow a hotel to thrive without needing to guess what its future demand is looking like. We debate the critical needs of
In this episode, we chat with Peter Altmann, Head of Mobility and Insurance at Amadeus, about travel in regard to sustainable mobility. Why are travelers focusing on sustainability with mobility, and what does "sustainable mobility" really mean
In this episode, we break down our forward-looking, on-the-books market data for the fall season with our resident market experts Katie Moro and John Hach. We take a look at what hotel demand is actually looking like in the coming months, and w
In the last of our miniseries with Taylor Scott, we break apart the fundamentals of what the hospitality industry needs to start, stop, and continue doing to improve staff retention. We are at an inflection point with the staff experience in ou
We are back to give you a new episode with our market data experts Katie Moro and John Hach. After looking at the data with some new details… a lot of spicy conversation topics were revealed. Will the velocity of new demand remain with group a
In part three of our Leading with Hospitality miniseries featuring Taylor Scott, we share how hospitality leaders can recognize team members in an emotionally intelligent way to ensure they feel seen and heard. Taylor also shares examples of en
In this episode, we sit down with Iype Abraham, Commercial Development Director at Edwardian Hotel Group, to learn about the digital and cultural transformation the group began in 2019, and the decision to double-down on those investments despi
In our first episode of 2022, we sit down with Amadeus Vice President of Data Partnerships Katie Moro and Senior Industry Analyst John Hach to demystify the current state of business and group travel. While projections keep changing the outlook
Leading With Hospitality Part II: How to Improve One-on-One Meetings with Limited Time and Resources
In part two of our Leading with Hospitality miniseries featuring Taylor Scott, we deconstruct the one-on-one meeting between leaders and team members as the pandemic continues to reshape our industry and how we utilize our time.With this is min
In this episode, we wrap up 2021 by taking a look back with Amadeus Vice President of Data Partnerships Katie Moro and Senior Industry Analyst John Hach. We cover what lessons we've learned over the past year, and why 2022 is going to be a year
This special episode is the first in our new miniseries with acclaimed author, speaker, consultant, and leadership expert Taylor Scott: Leading with Hospitality. We explore how the current pandemic has driven an industry-wide re-focus on the hu
In this episode, Amadeus Vice President of Data Partnerships Katie Moro and Senior Industry Analyst John Hach provide exclusive insight into the latest in corporate travel, the current GDS booking trends, and why both corporate and leisure trav
In this episode, we sit down with Jon Davis, Chief Technology Officer at Village Hotels, to learn how his teams were able to diversify their offerings and launch a fully-evolved loyalty program to better suit their most profitable business segm
In this episode, we talk with acclaimed author, speaker, and hospitality industry veteran Taylor Scott about why this pandemic has refueled a focus on emotional intelligence in the hotel industry. We then dive into the first steps to take to im
In this episode, we are joined by world-renowned speaker, author, and television personality Shane Green. We discuss the importance of understanding the moments that matter in a guest's journey and incorporating the human element as the foundat
In this episode, we sit down with Ford Blakely, the founder of Zingle, to discuss the current state, emerging trends, and areas of opportunity for contactless technology. We learn how text messages and digital communication channels are enablin
In this episode, Amadeus Vice President of Data Partnerships Katie Moro and Senior Industry Analyst John Hach discuss two uncertainties around the industry's recovery. First, we discuss the challenges with using 2020 data as a comparison to 202
In this episode, Amadeus Vice President of Data Partnerships Katie Moro and Senior Industry Analyst John Hach share the top travel trends emerging as Spring arrives and how they will impact hoteliers' recovery strategies. These industry trends
In this episode, we learn from Kristi White, Vice President of Product at Knowland, about their insightful meeting planner survey during recovery and best practices to shift share. We discuss the various trends as we move through 2021 about ho
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