Founder and president of the Chicago-based Leadership Story Lab, Esther Choy coaches managers and executives in storytelling techniques and teaches in the executive education programs at Northwestern University’s Kellogg School of Management. In her debut book, Let the Story Do the Work: The Art of Storytelling for Business Success, Choy makes a powerful case for the potential of storytelling as a tool to elevate business communication from autopilot exchanges, to authentic, compelling conversations that can inspire shareholders, win customers and advance careers.