Episode Transcript
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0:06
[inaudible]
0:07
Hello and welcome back to another episode of Up
0:09
in Flames. I'm your host,
0:11
but more importantly, your advocate Abby
0:14
Bolt. When the
0:16
most dangerous part of your job isn't
0:19
fighting fire, you know you've got
0:21
a problem. Fighting fire
0:23
was actually the easiest part of my career
0:25
thus far. Even repelling
0:28
out of helicopters, digging line on the side
0:30
of a mountain. All that didn't compare
0:32
to the stress and trauma that happens
0:34
within a toxic work environment. From all
0:37
the people I've talked to in the last few years and
0:40
everything I've researched in the stories that have been
0:42
sent to me from employees across
0:44
the country who are struggling in their own
0:46
place of work, not just on
0:48
the mountain but then the office. I
0:51
can say with a lot of certainty that
0:53
the injuries, even though they may be
0:55
hidden or quite higher
0:57
than the physical injuries that occur on the job,
1:00
mental health is no joke.
1:04
I can't help but wonder how
1:06
many people we've actually lost. Assuming
1:08
it was because of something else and
1:10
not a toxic work environment. I
1:13
know for me, I felt a lot of stress
1:15
in my life and of course I had some difficult things happen.
1:18
I dealt with a divorce, a custody battle,
1:20
my mom's cancer. However
1:23
it was walking into the workplace. That
1:25
was the hardest thing. I
1:27
could walk into a hospital room where my mom
1:29
was struggling. Handle the nurses
1:31
and doctors, bad news, good news, difficult
1:33
decisions. I can
1:35
handle being on a fire, trying to save homes,
1:38
seeing pets lost, livestock scorched! All
1:41
that wasn't as difficult as the anxiety and
1:44
stress that can be applied
1:46
when you're trying to thrive in a toxic environment.
1:48
What's really scary is there are people
1:51
in the workplace who are literally
1:53
injuring. If not, I
1:55
hate to see it, killing their
1:58
peers without realizing it. It
2:01
comes down to basic human behavior. I
2:04
don't have to have a psychology degree to realize
2:06
the nuances that occur in the workplace
2:08
that rip people apart. Whenever
2:11
I go volunteer at my son's school, I
2:13
can see the exact same thing on their playground
2:15
that's happening and workplaces across the country.
2:19
I see the cliques formed. The little kids
2:21
choosing who to hang out with. Blocking the other
2:23
ones from playing games with them. Pushing each other
2:25
out of the way of the swing set. Getting frustrated
2:27
when they don't get their way. Showing their frustration
2:30
to their friends. Picking on each other,
2:32
making fun, teasing. All
2:35
those typical schoolyard behaviors
2:37
smacked right in the middle of adult workplaces.
2:39
Now imagine your schoolyard bully. Let's
2:42
say his name is Billy. He's horrible at you. He
2:45
just makes you feel bad every day in some way
2:47
that you can't quite explain. He
2:49
makes the other kids laugh at you. He teases,
2:51
talks behind your back. Snickers under his breath.
2:54
Tries to exert power over you. Maybe
2:57
tells you, "You can't get on the swings.
3:00
Those monkey bars are mine". He
3:02
makes fun of your shirt. Tell some
3:04
of your best friends what a loser you are. Goes
3:07
to the teacher to tattle on you for things you
3:09
never did, just so that he can
3:11
exert some sort of control. Billy's
3:14
rotten. Billy doesn't care about you.
3:17
He's a bully and he could care less
3:19
about how he's harming your personal life and
3:22
take that same kid, Billy. All
3:25
grown up now he's Bill. He's
3:27
gone through college, been successful, played
3:29
sports, got a degree, got married, had some
3:31
kids. He probably had a pretty good life.
3:34
But did he ever shake that bully tendency?
3:37
Now put him in an adult workplace. Imagine
3:39
that Billy is now your boss. Do
3:42
you think that behavior is really changed that much?
3:45
Or has it simply grown?
3:48
Billy knew how to be a manipulator way
3:51
back in grade school. Those
3:53
manipulative tendencies have only
3:55
grown throughout the years and gotten smarter
3:57
along with Billy. Just like he laughed
3:59
at the stupid quizzes and work they had to do
4:01
in class. He blows off the harassment
4:03
training. Or the series discussions
4:05
about how to treat his peers, subordinates
4:08
and supervisors. Just like
4:10
in the classroom, Billy would show up to
4:12
the teacher. Wanting her to like him
4:14
more than the rest. He would talk bad
4:16
about the other kids, maybe tattle
4:18
on them when they weren't listening. Or
4:21
maybe tattle on them to the teacher when
4:23
they weren't watching. Just to get her to like him a
4:25
little more than the rest. He figured if he
4:27
could get to the teacher and get her
4:30
to think they were being bad kids, it
4:32
would get them in a better light and his failures would be more
4:34
acceptable. Why do you think
4:36
that Billy would be any different now that he's
4:38
all grown up and named Bill? Some
4:41
people grow out of it. Some people
4:43
grow into it because of their own lack of
4:45
confidence. But when we try to
4:47
pretend like these things aren't happening
4:49
in the adult workplaces , we are kidding ourselves.
4:52
We need to embrace these issues. Just
4:55
like we're on the school yard. I
4:57
go to meetings with frustrated parents, teachers
4:59
and administrators trying to figure out how to solve
5:01
bullying issues that are happening at this school. Those meetings
5:05
and talks her almost verbatim
5:07
to the trainings that are happening in our workplace.
5:10
But there's so many people that don't
5:12
want to accept that it's even happening. I'll
5:15
tell you this. When you're in school,
5:17
let's say you're in the third grade, unless
5:20
you're getting picked on or unless you see a
5:22
friend getting picked on, unless you truly
5:24
experience it, you wouldn't believe
5:27
it either. You would think that all
5:29
this talk about school yard bullies is
5:31
a punch of bowl. That's exactly
5:34
what happens in the adult workplace. You
5:36
know that rotten bully back in school and
5:39
most oftentimes their parents are completely
5:41
supportive. They think that they're a little,
5:43
Billy is the best kid around and there's no way he'd
5:46
ever pick on someone else. That's
5:48
just like our workplace. The higher
5:50
ups think that these supervisors are great people.
5:52
Because let's face it, the
5:54
supervisors telling the managers that they're great
5:56
people, they're manipulated. Just like
5:58
Billy's parents back in third grade. They
6:01
only see what Billy wants them to see.
6:04
And when the teacher calls to say there's an issue,
6:06
they don't want to believe it. They believe
6:09
a teacher must be the issue or the other
6:11
kids, but certainly not Billy. Can you
6:13
see how all of these behaviors
6:15
just duplicate themselves into adulthood?
6:19
My point is that
6:21
we must open our eyes and accept
6:23
that these things happen in adult workplaces.
6:26
People do get picked on just like they
6:28
did in grade school. It's just
6:30
at a completely different level and more
6:32
mature. Well, you can call
6:34
it that. Adults are far smarter
6:36
and more manipulative than any little kid ever
6:38
could be. So imagine
6:40
the difference. The best
6:42
bullies, the smarts ones, they
6:45
know how to do it so they don't get caught.
6:47
And most of the time they don't even realize they're being
6:50
bullies. Just like Billy back in third grade,
6:52
they think that everyone else is the problem,
6:54
not them. It's really
6:56
hard for them to step outside of this situation
6:59
and look back in and ask themselves if they're
7:01
making the right decisions and treating people
7:03
fairly. Are they being honest
7:05
with the teacher? Or with their manager
7:07
or High up? Or are they
7:09
just trying to paint a picture and give
7:11
them to see what Billy wants them to see? I
7:14
encourage you to open your eyes
7:16
in this vast adult workplace and encourage
7:19
others to open theirs as well. Realize
7:21
that this could be going on. And that
7:23
you can do something about it.
7:26
If you see something, say
7:28
something about it. If you can
7:30
make a change, treat someone
7:32
just a little bit better. Or
7:34
maybe help them see how they're treating
7:36
others with disrespect, be that person.
7:39
Go above and beyond, push the
7:42
limits and don't be afraid. We
7:44
get retaliated on for speaking up? Possibly, but
7:48
I think it's time that we stopped being afraid of that because
7:50
fear is exactly what the bully wants. Silence
7:54
is their weapon. Let's not be silent
7:56
anymore. Well,
7:59
that's a wrap. On this particular fire. Now,
8:02
I created Up in Flames as an effort
8:04
to stoke a few fires and ignite
8:06
moral courage in the workplace and far
8:08
beyond. The majority of my
8:10
experience is as a firefighter
8:12
for a federal agency. So
8:14
while that is my base, this mission
8:16
will go far beyond the federal workforce.
8:19
We'll keep discussing challenges and solutions
8:22
that apply not only in our professional cultures,
8:24
but throughout our society as a whole.
8:27
The Up in Flames' mission is no ordinary
8:30
challenge. It's a culture shifting
8:32
project powered by you.
8:35
To keep Up in Flames going strong, go to
8:37
AbbyBolt.com and hit that link at the top
8:40
and become a patron. Up in
8:42
Flames' patrons get special
8:44
access to behind the scenes info, backstories,
8:47
content that no one else knows about. Not
8:49
to mention early access to many
8:51
episodes. Now to
8:54
my patrons and those you have been so
8:56
kind as to leave a review or even
8:58
send me an email sharing your experience,
9:00
you have proven to me that this is all
9:03
worth it. I invite anyone
9:05
who wants to reach out to hit me up at abby@upinflames
9:08
.org. Now, listen closely
9:11
in the background now and then you might hear
9:13
a big, old great Pyrenees barking while on duty.
9:16
Or the far whining of a quarter horse.
9:19
That's because while I do record
9:21
for many locations, I'm usually recording
9:23
in my home office on the Bolt ranch, which
9:25
is unpredictable with the animals, but you
9:27
know what? While some
9:30
days can be a little exhausting and very unpredictable,
9:33
there's no place else I'd rather be. Thanks
9:35
again to my folks Terry and Red Bolt
9:38
for hanging onto it so tight and giving
9:40
all this Bolt girls the courage
9:42
to do what we do. [inaudible]
9:55
.
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