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Your Transaction, Your Customer

Your Transaction, Your Customer

Released Wednesday, 7th October 2020
Good episode? Give it some love!
Your Transaction, Your Customer

Your Transaction, Your Customer

Your Transaction, Your Customer

Your Transaction, Your Customer

Wednesday, 7th October 2020
Good episode? Give it some love!
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The customer experience does not end with the sale. The post-transaction experience you deliver is very important. This potentially is the difference between keeping the sale or having it end in a chargeback, with not only the loss of the sale, but also potentially the customer, as well. Providing digital receipts by email is a good first step sellers can take to save the sale and the relationship. When customers have questions about their transactions with your business, you’ll need extra help answering those questions, and Verifi’s pre-dispute solutions can help. Read the blog post.

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