Today’s podcast episode (click play button below) is with Michael Bernhard, a German born natural at most things he puts his mind to, who is healthily inquisitive, and a part-time master of puns.

We dig into various aspects of communication that include:

• The feedback sandwich and how not everyone eats it the same way
• Intercultural communications and its complexities, pitfalls, and subcultures
• Professional communication nuances and assumptions that can lead to unnecessary misunderstandings and productivity slowdowns
• The highly simple but very effective method of improving your communication by simply getting out and communicating
• Soft skills, but improving your own, but also recognising ones that you didn’t know you had

• Going overseas, by leaping or just taking baby steps

Resources

The resources mentioned in the episode:

Books

• Radical Candor by Kim Scott of Google and Apple (a fresh look at feedback, not only in intercultural context)
• Recruiting, Retaining and Promoting Culturally Different Employees by Lionel Laroche (great ideas on intercultural teams)
  • A related resource from Lionel: Managing Cultural Diversity in Technical Professions

Additional

• Workplace culture questions from The Working Centre (chart)
• Hand gestures around the world (video)