Prakash Iyer, a best selling author and a highly reputed leadership coach, talks about the paradigm shift that will come into play post this Covid crisis. In his chat with WV Raman on #InsideOutwithWVRaman, he also talks about the challenge that business leaders are likely to face in finding that balance between ruthlessness and humaneness. Prakash Iyer who finished his career as the head of Kimberly Clark, provides great insights that will be of immense benefit to aspiring leaders.