Mark Graban literally wrote the book on Lean in Hospitals, He’s a consultant, an author and he publishes the popular website leanblog.org. He's been fighting the good fight for many years to encourage healthcare providers to understand and adopt Lean discipline for superior patient care and hospital operations. In this podcast Mark helps us understand what the heck is Lean, and why hospitals, caregivers, and patients should care. 

You'll also hear Mark's take on skydiving and his favorite dessert. Also visit www.markgraban.com and check out the latest edition of his book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement, just released this past June. www.leanhospitalsbook.com