The Business Case for Service Design | Jod Kaftan of Fjord
Released Thursday, 1st March 2018
Good episode? Give it some love!
The Business Case for Service Design | Jod Kaftan of Fjord
The Business Case for Service Design | Jod Kaftan of Fjord
Thursday, 1st March 2018
Good episode? Give it some love!
Rate Episode
Jod Kaftan is the Group Design Director at Fjord in Los Angeles, overseeing the LA design practice and developing the team and quality of work. As a proponent of meaning in design, he provides valuable insights about how creating meaning can lead to customer loyalty.
Check out the show notes for all references and links.
________
Love what you hear? Please subscribe, rate, and review us! Each review goes a long way!
Special thanks to Monica Shriver of BraveMusician.com for this episode's theme music.
Show More
Rate
From The Podcast
Why Service Design Thinking
Why Service Design Thinking is podcast that helps business to do things better and do better things. Service design is one of the next big competitive advantages in business and it is being used with great success by corporations and other large organizations around the world. But how can a smaller business, a startup, or a nonprofit adopt these innovative techniques?We talk with experts in the field and share lots of case studies on how you can engage your customers, create delightful experiences, and build a lasting legacy. Don’t forget to listen until the very end, for this week’s design challenge.Hosted by: Marina TerteryanWant to keep in touch? Sign up for the mailing list at www.whyservicedesignthinking.com for access to useful freebies and bonus resources that won’t be available anywhere else.Like what you hear? Please subscribe, rate, and review us!Join Podchaser to...
- Rate podcasts and episodes
- Follow podcasts and creators
- Create podcast and episode lists
- & much more
Episode Tags
Do you host or manage this podcast?
Claim and edit this page to your liking.
,Claim and edit this page to your liking.
Unlock more with Podchaser Pro
- Audience Insights
- Contact Information
- Demographics
- Charts
- Sponsor History
- and More!
- Account
- Register
- Log In
- Find Friends
- Resources
- Help Center
- Blog
- API
Podchaser is the ultimate destination for podcast data, search, and discovery. Learn More
- © 2024 Podchaser, Inc.
- Privacy Policy
- Terms of Service
- Contact Us