In this episode, Manuel Ugues, Regional Director for SERCO of Texas, returns to the program to discuss the state of the economy and workforce trends in 2023. Discover the unique challenges and opportunities presented by low unemployment rates, highlighting how SERCO is working to bridge solutions between job seekers and employers. Mr. Ugues delves into the evolving dynamics of remote work and technology's impact on the workforce, shedding light on the growing use of AI and automation. He also shares his pride in recent accomplishments, such as reaching 10,000 followers on LinkedIn and his appointment to the National Association for Workforce Development Professionals' board of directors.