One of the most essential characteristics of a well-functioning team is trust. However, trust is challenging to build and sustain, especially when working virtually, in a remote and multicultural team.

In this episode, Seiji & Gabriela chat with Chris Massey – intercultural trainer and facilitator who is also certified to use WorldWork’s Team Trust Indicator (TTI) psychometric tool. Listen for insights on the importance of trust in teams in the international context, typical challenges in building trust and a range of solutions for monitoring, measuring and developing trust in teams.