E34 - Wonder Woman on providing churn lowering support (Michelle Ames, Give)
Released Tuesday, 26th March 2019
Good episode? Give it some love!
E34 - Wonder Woman on providing churn lowering support (Michelle Ames, Give)
E34 - Wonder Woman on providing churn lowering support (Michelle Ames, Give)
Tuesday, 26th March 2019
Good episode? Give it some love!
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In case you’re wondering if Michelle’s the real Wonder Woman, she’s not...but she is a woman working wonders.
She’s the head of customer success at Impress.org and in this episode she gives us many practical tips on dealing with frustrated customers, keeping happy customers happy, and why managing relationships is the key to lowering churn.
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WPMRR WordPress Podcast
If you want to hear from folks behind companies like HubSpot, Help Scout, Indie Hackers, startups.com, Castos, Jilt, Delicious Brains and Beaver Builder, you've come to the right place. Welcome to the WPMRR WordPress Podcast, a weekly show completely dedicated to bringing you the very best from the intersection of WordPress and monthly recurring revenue. Whether you're new to the WordPress community or a wily open-source veteran, join the founder and CEO of WP Buffs and The WPMRR Virtual Conference, Joe Howard, as he hosts a diverse crowd of the best and brightest WordPress minds around. Want to grow a plugin business to 300,000 active installs in 1.5 years? Listen to Bhanu's episode. Want to run a podcast that's driven 500,000,000 downloads? Bradley's episode is for you. Want to scale a design agency to $2M ARR while working less and spending more time with family? Tune into Jay's episode. And with guests like Chris Lema, Joost de Valk and Brian Krogsgard, you're guaranteed to get the inside scoop on the future of the WordPress economy itself. Every week comes new stories that are guaranteed to give you lightbulb moments in your journey of building your own WordPress business. Subscribe today and we'll be in your podcast player this upcoming Tuesday!Join Podchaser to...
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