From the outside, you’d think digital transformation in technology companies would have higher success rates than other industries, but the data doesn’t support that. In this episode, John Spencer and George Humphrey, VP and Managing Director,

How to Create an Exceptional Customer Experience

Jun 22nd, 2022 27m 5s

The rapid acceleration of digitization has been driving ever more demanding expectations from customers in their online experiences, making customer experience management a top priority. In this episode, John Spencer and Paul Fipps, SVP, Custom

Speed to Market

Feb 10th, 2022 23m 49s

In the relentless race for innovation, how can tech companies streamline what they do and overcome the hurdles of operational complexity to drive faster time to market? In this episode, John Spencer speaks to Rohit Batra, VP and Head of Product

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