Russ Thau on Optimizing the Customer Journey at Envoy
Released Friday, 29th March 2019
Good episode? Give it some love!
Russ Thau on Optimizing the Customer Journey at Envoy
Russ Thau on Optimizing the Customer Journey at Envoy
Friday, 29th March 2019
Good episode? Give it some love!
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Scenario: you've built sales teams at software companies before and join a trending startup to do just that, only to find out that everything is different. Russ Thau, VP of Revenue and Success at Envoy, discusses the importance of leading with an open mind, reinforcing values, and optimizing for the customer experience.
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What would you do if this happened where you work?Your 9AM is a podcast about the real-world challenges that come up with the people we work with. We explore difficult situations from every angle to empower you with the perspective to handle them with grace.Co-hosted by Adam and Anna Cockell.Join Podchaser to...
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