Whatever you grew up doing you're going to be paying attention to and listener Michael is no different. As someone who once manned a cash register, he's highly aware of how folks who currently man these registers do their job. Turns out that, according to Michael, not all of them are excelling in this department. Some, in fact, are doing it wholly wrong. Josh Lichtman, a psychiatrist and the medical director at Refuge Recovery, suggests some ways for Michael to handle this.