In conversation with Jon Jet Theuerkauf, Chief Customer Strategy and Transformation Officer, Blue Prism, Praveen Bhadada, Managing Partner, Zinnov discusses how Automation can become more mindful, and driven by purpose. Through his career, Jet has worked across platforms and RPA technologies to facilitate easier processes. He once worked from a customer standpoint, and today, interfaces as Blue Prism’s Customer Strategist, directing the positioning of RPA interventions. In this episode, he talks about how reskilling is paramount, and why leadership must have courage and patience to successfully deploy and adopt Automation. Jet also touches upon the importance of inculcating Automation as a cultural shift within teams and making it relevant to their role.

As businesses think more long term, Jet explains how Globalization should be looked at as a part of business operations, and not a standalone strategy. Diversifying operations in different countries can lead to stronger teams, opines Jet. Hear what else he has to say, in this all-new episode of the Zinnov Podcast – Hyper Intelligent Automation series.