Top Customer Service Podcasts

Mental Selling: The Sales Performance Podcast is a show for motivated problem solvers in sales, leadership and customer service. Each episode features a conversation with sales leaders and industry experts who understand the importance of the mindset and skill set needed to be exceptional at building trusted customer relationships. In this podcast, we get below the surface, tapping into the emotional and psychological drivers of lasting sales and service success. You’ll hear stories and insights about overcoming the self-limiting beliefs that hold salespeople back, how to unlock the full potential in every salesperson, the complexities of today’s B2B buying cycles, and the rise of today’s virtual selling environment. We help you understand the mental and emotional aspects of sales performance that will empower you to deliver amazing customer experiences and get the results you want. Welcome to Mental Selling!

Welcome to Player Driven, the hub where gaming insights and community collide.We believe that behind every great game is a thriving community and an unforgettable player experience. Whether it’s building inclusive environments, exploring the latest tech, or diving into the art of storytelling, our mission is simple: to empower the creators, communities, and players that make the gaming world extraordinary.What We’re About:🎮 Insightful Conversations – Through our podcast and community clubhouse, we bring industry leaders, creators, and innovators together to explore the cutting-edge of gaming.🌍 Player-Centric Focus – From accessibility to trust and safety, we champion the initiatives that keep players at the heart of the industry.📈 Data Meets Creativity – With a knack for combining KPIs with compelling narratives, we highlight strategies that don’t just work but resonate.🤝 Community Building – We celebrate what makes the gaming community special: its people. From indie developers to AAA veterans, every voice matters here.Join us as we explore what drives games, empowers communities, and defines success in the ever-evolving gaming landscape.Your Game. Your Story. Your Community.

Learn from Leaders (Chick-fil-a, The Ritz-Carlton, Crumbl Cookies, Zappos, Google, and Disney), best-selling authors (Matt Dixon, Laura Gassner Otting, Kindra Hall, Joey Coleman), and other fascinating people like Hostage Negotiators, Authors, Scientists, TEDX Speakers, and Researchers.Each episode features topics like Customer Experience, Employee Experience, Customer Journey, Customer Service, Employee Experience, Contact Center, Culture, Personalization, Storytelling, and more. The host of this podcast, Nick Glimsdahl uncovers insights and ideas that you can apply today.

Join award-winning sales expert Dale Vermillion every month for high-impact conversations with real estate's heaviest hitters.This podcast is for every originator, processor, and real estate agent looking to gain an upper hand in their business. From sales strategy to business development to personal branding, listeners will learn how to remain at the top of their field by honing their craft with proven best practices developed by the very best.

An irreverent podcast about Service Design Principles hosted by Guy Martin and Daniele Catalanotto.Join us as we provide you with a deeper understanding of service design principles, enhanced by real-world examples and anecdotes from Daniele’s extensive expertise as a leading service design practitioner and founder of the Swiss Innovation Academy, and Guy’s experience from working with global companies and startups in various roles, including service delivery, client services, and corporate education.Explicit tag is for language (we drop a few swear words here and there) and occasional “adult themes”.Support us with Value 4 ValueFind out more about “Value 4 Value” here: https://value4value.info/Time - rate us on your preferred podcast platform, write a review, or submit your own service design principles or insights into the SDP in the books.Talent - Help promote the podcast on social media, produce some incidental music for the show, or suggest a way your talents can help.Treasure - use a modern podcast app to send us boost-a-grams or streaming value. We’ll recognize all contributions and comments in future episodes. Alternatively, make a traditional donation via Ko-Fi to help us cover our hosting and production costs.Get a modern podcast app: https://modernpodcastapps.com/Traditional donation:https://ko-fi.com/neoluxpodcastshttps://www.paypal.com/donate/?hosted_button_id=KCP8BRUHP3HZSDaniele Catalanotto is a service design practitioner, the author of the Service Design Principles series of books, and the founder of the Swiss Innovation AcademyGuy Martin has worked with global companies and startups in a wide range of roles, including service delivery, corporate education, and leadership development.Music by Mikhail Smusev from PixabayHosted with CastopodWe support Podcasting 2.0A production of Neolux Consulting

Welcome to Beyond the Queue, a biweekly podcast by Stonly that looks at the human side of customer support leadership.In each episode, we talk with customer support leaders from companies like Shopify, Patreon, Gong, Loom, and more about their career journeys, how they build and scale their teams, and what advice they have for up-and-coming support leaders.We hope you enjoy the show! For more information about Stonly, an interactive guidance platform for self-serve support, visit stonly.com.

Service Without A Smile is a comedy & occupational podcast about working in the customer service industry. We share our past experiences as well as any that get sent to us by listeners! Come join Anne-Marie & Josh on a fun ramble about life in customer service! Support this podcast: https://podcasters.spotify.com/pod/show/service-without-a-smile/support

Data Driven CX is THE podcast, where you learn all about Data Driven Customer Experience. For leaders in Marketing, CX, Digital, Data, Information and IT who want to learn more on HOW to make use of data to successfully engage with customers and transform CX in their organizations. In this podcast, the fundamentals of Data Driven CX are explored in conversations with industry thought leaders and successful business leaders. You learn trends, industry standards, how to tackle challenges, practical tips and best practices on:1. Connecting customer data to make better CX decisions; 2. Creating Trusted data by making the process transparent; 3. Experimenting and innovating based on data; 4. Turning data into Actionable insights; 5. Driving Adoption of a data culture and new technologies to support it.The host of this Informatica podcast is Nienke Bloem CCXP, global expert in CX who interviews thought leaders, experts, and business partners, to dive into the world of data driven CX.

Welcome to Get It Done with Nathasha - Providing Business Solutions to Small & Mid-Sized Businesses.I'm your host Nathasha, owner of N'Vision Business Solutions located in High Point, North Carolina where we offer virtual business solutions to small and mid-sized businesses in order to improve their productivity and customer service teams for business growth. Over the past 2 years, my team and I have dealt with clients from various industries such as trades, real estate, hospitality, legal, and medical. Although our customers come from different industries, all seem to make the same common mistakes when it comes to productivity, customer service, management, and more. Via my solo-hosted podcast with occasional guests, I'll talk about those common mistakes, how to avoid them, how to fix them, and where to obtain the resources needed. Of course, I understand that you, as a business owner or aspiring business owner, are super busy; therefore each episode will be no longer than 15 minutes so that you can listen either while you are getting ready to start your day, in between meetings, or just taking a motivational break. New episodes will be available every 2nd and 4th Monday at 9 am eastern standard time. I'm excited to share these learning opportunities with you via my free podcast and I would really appreciate your feedback as well as any suggestions on topics you would like me to discuss. Ready? Let's Get It Done!