Mollie West Duffy is an organizational designer/consultant and author of No Hard Feelings.
Many women feel pressure to hide their feelings in order to be seen as professional. But now, in the midst of this crisis, it may not be feasible — or even preferable — to force ourselves to keep it together or to expect other people to do so. What’s the right level of emotional disclosure these days, and what’s the next best step to take when emotions spill over? We speak with organizational consultants Liz Fosslien and Mollie West Duffy about the good that can come from being vulnerable with colleagues. Then Maureen Hoch, the editor of HBR.org, joins us to talk about the emotional labor it takes to control our feelings and how that comes with the territory of being the boss. Our HBR reading list: “How Leaders Can Open Up to Their Teams Without Oversharing,” by Liz Fosslien and Mollie West Duffy “Anxiety Is Contagious. Here’s How to Contain It.” by Judson Brewer “Handling Negative Emotions in a Way That’s Good for Your Team,” by Emma Seppälä and Christina Bradley “How to Control Your Emotions During a Difficult Conversation,” by Amy Gallo “New Managers Shouldn’t Be Afraid to Express Their Emotions,” by Kristi Hedges Sign up to get the Women at Work monthly newsletter. Email us: womenatwork@hbr.org Our theme music is Matt Hill’s “City In Motion,” provided by Audio Network.
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