A recovering music journalist and editor, Randy has been working as an interactive producer and product manager across the US and UK for nearly 20 years. After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media & entertainment, retail and financial services. He’s held Head of Product roles at HSBC and Sainsbury’s, where he also directed their 100+-person product community. Now a trainer, Discovery and Leadership consultant, he’s spoken at Mind the Product Engage (Hamburg and Manchester), the Business of Software, Turing Festival, a number of ProductTanks (London, Zurich, Manchester, Birmingham, Bristol, Oxford, and Brighton… so far!) and at conferences across the US and Europe.
When we talk about product strategy, we often go back to the double diamond approach: identify the problem that you need to solve, then work on creating & optimising a solution for it. There’s a similar approach to Product careers — first, we need to get the job, then we need to excel in it.  [...] Read more » The post Cracking the PM Career – Jackie Bavaro on The Product Experience appeared first on Mind the Product.
Today we tackle two confessions, one about impostor syndrome and the other about someone who is being paid to build an app that they feel is destructive on the greater society. We've brought in Randy Silver, who has held Head of Product roles at HSBC and Sainsbury’s and is also the author of what Do We Do Now - a product managers guide to strategy in the time of Covid-19. This episode is brought to you by The Information. The Information has a simple mission: deliver important, deeply reported stories about the technology business you won't find elsewhere. Learn more about your ad choices. Visit megaphone.fm/adchoices
For most of us, the way that we conduct user research has been different during a year of lockdowns.  Not so much for Anna Lee Anda, UX Research Manager at Zendesk — as someone with a global customer base, she’s been working with these techniques for ages. She joined us on the podcast to talk [...] Read more » The post Remote Research – Anna Lee Anda on The Product Experience appeared first on Mind the Product.
We all know that we need to measure what matters; that if it’s not measured, then it’s not managed. We know that we need to have a North Star; that we need to run A/B tests; and that A/B tests are awful. We also know there’s a massive difference between what we read in the [...] Read more » The post Metrics of Success – Rik Higham on The Product Experience appeared first on Mind the Product.
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Creator Details

Episode Count
139
Podcast Count
2
Total Airtime
3 days, 21 hours
PCID
Podchaser Creator ID logo 270455