Jeff and Jenny welcome a special guest for a close up look at how the food industry has changed during the COVID-19 pandemic, particularly when it comes to food safety.Laura Dunn Nelson is the Vice President of Food Safety and Global Alliance

August 2020 Recall of the Month-Salmonella in Produce and Pet Food

Sep 10th, 2020 52m 12s

Jenny and Jeff welcome a food safety expert to analyze a salmonella outbreak linked to onions from a California supplier that sickened hundreds of people across several states.Dr. Jennifer McEntire, Vice President of Food Safety at United Fres

July 2020 Recall of the Month-Head Cheese and Import Inspections

Aug 5th, 2020 32m 42s

In this unusual episode of Breaking Bad News, you’ll learn more about head meat and cheese than you probably ever wanted from hosts Jeff Hahn and Jenny Gregorcyk. But that’s not all. The recall of more 38,000 lbs of boneless beef head meat prod

May 2020 Recall of the Month-Salty Snacks and Marijuana

Jun 16th, 2020 35m 41s

Is it mere coincidence that this podcast discussion would center on two things that often go together, salty snacks and marijuana? Actually, hosts Jeff Hahn and Jenny Gregorcyk focus on some recent food trends during the COVID-19 pandemic as c

Bad Boys-Monday Morning Quarterbacking Recent Food Safety Fines

Jun 1st, 2020 34m 42s

The Cops TV show song "Bad Boys" is the theme of this special edition of Breaking Bad News as Jeff quizzes Jenny on some recent big name brands that were hit with food safety fines. The two hosts also play "Monday Morning Quarterback" by going

Coronavirus Food Recall Impact Research - April 2020 Recall of the Month

May 2nd, 2020 23m 6s

What impact has the COVID-19 pandemic had on the number of U.S. Food recalls? The Apron Food PR research team looked into that question. In this "Recall of the Month" episode of Breaking Bad News, hosts Jenny Gregorcyk and Jeff Hahn discuss the

Food Industry Quarantine Quandary-March 2020 Recall of the Month

Apr 7th, 2020 26m 20s

Jeff and Jenny are podcasting from their homes to comply with "Stay at Home" orders and it gives them a chance to analyze the impact of the health crisis on the grocery and food service industries. Jenny also unveils her Recall of the Month sel

Food Quarantine Quandary-March 2020 Recall of the Month

Apr 7th, 2020 26m 20s

Quarantine Quandary for Food Businesses - March 2020 Recall of the Month

Apr 7th, 2020 26m 20s

February Recall of the Month, Poison Squad Food Safety Experiments

Mar 4th, 2020 26m 1s

A pet food giant is featured in this Recall of the Month edition of Breaking Bad News. Before hosts Jenny Gregorcyk and Jeff Hahn reveal the top February food recall, they take a look back at who many believe is the father of today’s food safet

Apron Food Forecast: Top Food Trends of 2020

Feb 29th, 2020 26m 50s

In this special edition of Breaking Bad News, hosts Jenny Gregorcyk and Jeff Hahn take a break from our regular Recall of the Month discussion to dive into a really interesting trend report Apron Food PR just released called the Food Forecast.

January Recall of the Month, Crisis Risk Assessment Tool

Feb 4th, 2020 30m 24s

The theme of the January Recall of the Month Podcast is “history repeats itself” with a brand in a previous recall podcast making a repeat performance. That leads hosts Jenny Gregorcyk and Jeff Hahn into a discussion about the history of food s

Crisis Messaging Part III-The Apology Trail

Jan 30th, 2020 42m 33s

In this episode, host Jeff Hahn explores one of the most overused things that leaders communicate in a crisis, the apology. Jeff wraps up his series on crisis messaging with guest co-host Russ Rhea with an in-depth look at the “mortification st

Crisis Messaging Part 2-Image Repair Theory

Jan 17th, 2020 47m 29s

McDonald's got into hot water with vegetarians when it was revealed that its fries were flavored with beef tallow. That’s one of the case studies crisis communication expert Jeff Hahn applies to the image repair theory in this episode of B

Crisis Messaging Part 1-Determining Tone

Jan 3rd, 2020 42m 41s

Messaging is critical to managing the narrative in the news space when facing a crisis. In this episode of Breaking Bad News, crisis communication expert Jeff Hahn and guest host Russ Rhea break down the first of three models used to frame the

November/December 2019 Food Recalls-Foreign Matter Contamination

Jan 1st, 2020 25m 16s

There’s a common theme to the many of the notable food recalls to round out 2019…foreign objects. Apron Food PR’s Jenny Gregorcyk returns to the podcast co-host chair after welcoming her new daughter to the family. She joins crisis communicatio

Crisis tactics with reputation management expert Bill Coletti

Dec 2nd, 2019 59m 42s

It’s a special episode of Breaking Bad News as host Jeff Hahn welcomes crisis communications and reputation management expert Bill Coletti. Jeff talks to Bill about his recent book, Critical Moments, where he reveals how organizations can build

September/October 2019 Food Recalls-What’s the Deal with Chicken?

Nov 2nd, 2019 21m 15s

Due to an unusually slow number of food recalls in the Fall, Host Jeff Hahn is combining the months of September and October into one big Recall of the Month episode. Jeff asks the question “What’s the deal with chicken?” because of majority of

Responding to Negative Restaurant Yelp Reviews

Oct 31st, 2019 38m 21s

How to deal with negative reviews that challenge a restaurant's reputation is the big focus in this episode as Host Jeff Hahn welcomes Restauranteur Chris Watkins. In addition to covering techniques to respond to negative online reviews by unr

American Beef Packers Recall / Nexus of Food and News Making

Oct 8th, 2019 37m 3s

Jeff Hahn’s guest co-host in this episode to reveal the latest “Recall of the Month” is fellow crisis communication guru, Libba Letton.In addition to discussing what caused a recent recall involving American Beef Packers, Jeff and Libba cover

Taco Seasoning Recall and "Best if Used By" Food Labels

Aug 27th, 2019 27m 18s

In this episode of Breaking Bad News, crisis communication expert Jeff Hahn and guest host Laura Zappi look back on the notable food recalls in July 2019. But only one can be proclaimed the "Recall of the Month." Jeff and Laura also unravel the

Limiting Reputation Damage in a Recall / Tyson Foods Recall

Aug 3rd, 2019

What does it take for a company to return normal following a crisis such as a food recall? Breaking Bad News podcast hosts Jeff Hahn and Jenny Gregorcyk provide an overview of the “Reputation Dissonance Model” in crisis communication. In this e

Limiting Reputation Damage in a Recall / Tyson Foods Recall

Aug 3rd, 2019 23m 39s

Food Industry Trends / Ground Beef Recall

Jul 9th, 2019 30m 1s

Food PR experts Jeff Hahn and Jenny Gregorcyk provide some insight on how communications strategy or a lack thereof is impacting the public conversation of a recent, high-profile ground beef recall.Before revealing the Recall of the Month, Je

Nano-Influencers / Ben and Jerry’s Recall

May 15th, 2019 31m

Before revealing and analyzing the Breaking Bad News featured food recall, Jeff and Jenny discuss the growth of Nano-influencers in promoting brands.The growing popularity of Instagram is one of the factors leading to the trend. Nano-influenc