Why don't companies do Leadership Training?
Why don't companies do Leadership Training?
Why don't companies do Leadership Training?
Why do some call centers not do leadership training? What impact can it bring to the company?
This episode will bring you to the leadership role, which is related to the previous episode's topic of why are employees these days harder to manage. It is not always the leader who is solely responsible, but more the training supplied, which is not adequate.
In this episode, Oliver and Jason talk about things that make an effective leader.
Learn more about the importance of leadership training and more tips that will surely help you with your leadership role.
Learn more about how to build your Call Center Confidence
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From The Podcast
Call Center Confidence with Cutter & Catt
Running a call center is tough. Leading a sales team is a challenge. And there is the fun of having a call center sales team. In each episode, Jason Cutter and Oliver Catt will cover topics that are a part of running a call center sales operation, and provide you how to’s, ideas, and new perspectives on how to create success with your team.The show is a replay of the Call Center Confidence with Cutter & Catt weekly live broadcast. So in each episode, you will hear them go through an agenda/topic…or not…depending on what happens. It is raw, unscripted, sometimes funny, sometimes awkward, with comments and questions that come up from viewers during the event.To find out more about the show, live broadcast (which is every Wednesday at 1 pm EST/10 am PST/6 pm GMT), join the email list, and/or sign up to get reminders about each live broadcast – go to www.callcenterconfidence.com.Join Podchaser to...
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