In just the last few months, we've witnessed plague, brutality, protest, murder hornets, locusts, wayward comets, and unemployment numbers unseen for generations.

So who do we look to in a time a crisis? What do we, the public, need to hear? Why are some leaders effective in getting the public to respond, while others fail miserably? How do you get the word out? What are the key concepts and best practices of crisis communications?

ABOUT OUR GUEST...In addition to his appointment as assistant professor of Communication Studies at Emerson College, Vincent Raynauld is an affiliate professor in the Département de lettres et communication sociale at the Université du Québec à Trois-Rivières (Canada). He is also serving as research associate in the Groupe de recherche en communication politique (GRCP), as member of the Réseau démocratie électronique based at Université Paris-Est Créteil (France), as member of the North American Digital Diplomacy Initiative (NACDI) based at Queen's University (Canada), and as academic adviser for the non-profit research organization Samara (Canada). His areas of research interest and publication include political communication and campaigning, protest politics, social media, research methods, political marketing, e-politics, and journalism. He earned his doctorate in Communication at Carleton University under the supervision of Dr. André Turcotte in October 2013.